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www.schandpublishing.com
1.2
Updated: Jul 6, 2025
Complaints 96
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8
Unresolved
88
So far, so good. S.Chand Publishing is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope S.Chand Publishing will keep up the work and continue to help more customers with their concerns even better 🤝
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S.Chand Publishing
Rank #21-40

S.Chand Publishing reviews & complaints(96)

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B
Bedanta D
Jul 6, 2025
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Order Shipment Status Pending SCHAND/202507/174

Hello, my order placed a week ago of SCHAND/202507/174 is still pending. Please let me know, I am very worried....
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Richa_jain-1_8
Aug 8, 2023
Aug 9, 2023
This thread was updated on Aug 9, 2023
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The shipping status is still pending after 3 days of placing the order

I placed an order for the book Refresher Course in Physics Vol- I 3 days back Order no:SCHAND/202308/278 .The shipping status is still pending and u guys didn't even provide a tracking ID.I am beginning to feel that this website is a scam.Please respond ASAP....
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T
Tanmay.Singh
from Raigarh, Chhattisgarh
May 20, 2023
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Hi Schand, I am here to issue a complain regarding the scratch and win program. I had bought 3 class 9 s-chand books and there it was written to scratch and enter the code. When I scratched and entered the code but it was saying it's invalid. I tried all 3 scratch codes but none of them work. I am very disappointed with this. I hope that you will solve my problem. That's all I wanna say and if it's resolved plz contact through my gmail account [protected]@gmail.com
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    C
    Chiranjib pegu
    May 16, 2023
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    Sir,

    I received a pirated copy of class 12 Ts Grewal Analysis of Financial Statements, brought from Flipkart on 16 may 2023, Seller name : Khushbu Singh

    ISBN :[protected]
    EDITION : Thoroughly Revised Edition 2023

    Sir I request you to take an action as soon as possible .

    Thank you
    S.Chand Publishing customer support has been notified about the posted complaint.
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    Dear Sir,

    Please recheck the book cover this book is published by Sultan Chand and Sons, kindly connect with their customer supoort.

    Regards,
    Info Team
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      D
      didoomg
      from Lucknow, Uttar Pradesh
      Apr 5, 2023
      Aug 9, 2023
      This thread was updated on Aug 9, 2023
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      No information about shipping or tracking details of the product.

      Address: L-5/242, Sector-L, Aliganj
      Website: www.schandpublishing.com

      I ordered a book for my ward and made payment through credit card. I received order confirmation details. But even after 3 days of making order I have not received any info regarding the status of order, weather the book is dispatched or not? what is expected delivery time? I have not received any package tracking details till now. I communicated on WhatsApp, but they simply ignored my messages, no satisfactory reply was made by them. br...
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      D
      Dikshit Samantaray
      from Kendrapara, Odisha
      Mar 27, 2023
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      I had made my order from S chand publishers since 5 days......but till now showing that the order is in process.

      I had made my first order on S chand and it was such a terrible experience...My order containing ORDER ID -SCHAND/202303/1248 is not yet dispatched and they are making so called promise that they will deliver it in 5-7 days.Are you really proccesing the order since past 5 days?It is also a pre paid order.Please deliver the books as my school is opening next week....
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      V
      Villain gaming
      Oct 18, 2022
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      Sir I purchased your schand class 9 science book.In chemistry section, ch- 2, the size of collidal particle is between 1 to 100 manometer which is incorrect. The size of collidal particle is between 1 to 1000 manometer is correct one. please respond and try to solve my concern.
      S.Chand Publishing customer support has been notified about the posted complaint.
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      Its nanometer unfortunately I write manometer in both time
      Reply
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        S
        Suman kavya
        Jul 12, 2022
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        Bahut jyada mistakes h is book me...question h uska answer nhi h or jo answer diya h uska question poori book me kahi bhi nhi h...question k option bhi galat diye gye h ... Bar graph or pie chart bhi galat diye gye h book me...last edition 2022...recheck kijiye is book ko jldi ...
        S.Chand Publishing customer support has been notified about the posted complaint.
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          H
          hjchavda
          Jun 19, 2022
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          I placed an order SCHAND/202206/682 from s.chand publication website but still it’s not shipped.
          S.Chand Publishing customer support has been notified about the posted complaint.
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          Informed the customer via E-Mail, tracking details will be shared within 24 working hours.

          Regards
          Info Team
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            @Kartikey
            from Kanpur, Uttar Pradesh
            Apr 13, 2022
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            I had ordered a book from S Chand but didn't got it. The even didn't gave the delivery date. I don't know what verification are they doing they even didn't dispatch it. Not responding on their email, where I sad the sane. The bok is my younger brother's course book so its quiet urgent. Order no #120452. Please look to it or give me confession.
            S.Chand Publishing customer support has been notified about the posted complaint.
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            Dear Sir/Madam,

            Greeting from S Chand Publishing,

            We would like to inform you that, we did not received any payment against order no 120452, we request you to share your payment transition details so that we can check with our bank and team on [protected]@schandpublishing.com

            Incase of any further enquiry you may email us at [protected]@schandpublishing.com / [protected]@schandpublishing.com or alternatively call us at [protected]/[protected] between 9.30 a m to 6.00 p m.

            Regards
            Customer Care Team
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              D
              Dr. Hari Singh Sihag
              Feb 28, 2022
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              I ordered my book yesterday but there is no date mentioned about when my book will arrive and also i cannot track my book. I had even send an email but i got no reply. I want to know my consignment no. as well as when i will receive my book. This is my order no. SCHAND/202202/1108 and my mail id is [protected]@gmail.com
              S.Chand Publishing customer support has been notified about the posted complaint.
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              Dear Sir/Madam,

              Greeting from S Chand Publishing!

              We would like to inform you that you have placed your order 27/02/2022 and the same order had dispatched on 28.02.2022 by DTDC Courier, Tracking no D12256636, the same has delivered on time.

              Incase of any further enquiry you may email us at [protected]@schandpublishing.com or alternatively call us at [protected]/[protected] between 9.30 a m to 6.00 p m.

              Regards
              Customer Care Team
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                D
                Dr. Hari Singh Sihag
                Jan 11, 2022
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                Resolved

                I ordered my book yesterday but there is no date mentioned about when my book will arrive and also i cannot track my book. I had even send an email but i got no reply. I want to know my consignment no. as well as when i will receive my book.
                Feb 28, 2022
                Complaint marked as Resolved 
                they have issued me the details i wanted
                S.Chand Publishing customer support has been notified about the posted complaint.
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                Dear Sir,

                Greetings from S Chand Publishing!

                This is with reference to the trail email and we would like to solve this query at the earliest .Kindly share the order number or email id for us to arrange a revert .

                Incase of any query feel free to contact us at the below given numbers:
                [protected]

                Regards,
                Info Team
                Reply
                Dr. Hari Singh Sihag's [Complaint's author] reply, Jan 11, 2022
                my mail id is [email protected] and my order no. is SCHAND/202201/614
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                  A
                  anantalh
                  Dec 10, 2021
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                  My order number is SCHAND/202112/478 dated 9th December and the payment is successfully done.

                  I would like to know when will be the order delivered? Request to please provide the tracking details of the courier company.

                  Thanks & Regards

                  Anant Hallur
                  S.Chand Publishing customer support has been notified about the posted complaint.
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                    A
                    Amit765
                    from Pilani, Rajasthan
                    Nov 2, 2021
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                    Address: Delhi

                    I ordered an book by shri chandra publications but I haven’t received my correct order as I ordered
                    Company isn’t supposed to help me what should i do
                    S.Chand Publishing customer support has been notified about the posted complaint.
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                      S
                      S. Antonyraj
                      Oct 26, 2021
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                      Address: Medavakkam Chennai

                      I ordered one book on 21-Oct-2021 and payment also same date. But still I am not received any update regarding my package tracking details .
                      Please check and assist.
                      My order number :[protected]
                      S.Chand Publishing customer support has been notified about the posted complaint.
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                      Dear Sir,

                      Please email at [protected]@schandpublishing.com or alternatively call at [protected]

                      Regards,
                      Info Team
                      Reply
                      S. Antonyraj's [Complaint's author] reply, Oct 26, 2021
                      Mail already sent to [email protected] but not received any replies from schandpublishing .

                      Thank you
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                        B
                        Banu maahi
                        Oct 19, 2021
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                        Sir I request for Irish English course book 8 in web support.But it is showing pending request for very long time.please solve the problem.Acess my reguest
                        S.Chand Publishing customer support has been notified about the posted complaint.
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                        Dear Sir,

                        Please email at [protected]@schandpublishing.com/[protected]@schandpublishing.com or call at [protected]

                        Regards,
                        Info Team
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                          K
                          KSCeltic
                          from Shimla, Himachal Pradesh
                          Oct 18, 2021
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                          Tracking details of my order

                          Its been 2 days since i ordered a book from S.Chand site still there is no information about the order. My Order No#[protected]
                          CCAvenue Reference #[protected]...
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                          Y
                          Yadhu Krishna Cb
                          Sep 11, 2021
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                          Please update me regarding the order no.[protected], it has been under processing and the dispatch date is unknown. I need this book urgently, please send me as soon as possible.
                          S.Chand Publishing customer support has been notified about the posted complaint.
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                          Dear Sir,

                          Greeting from S Chand Publishing!

                          We would like to inform you that your order had dispatched on[protected] by India post Tracking no. RU[protected]IN.

                          Incase of any further enquiry you may email us at [protected]@schandpublishing.com or alternatively call us at [protected]/[protected] between 9.30 a m to 6.00 p m.

                          Regards
                          Info Team
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                            H
                            hujefa
                            Sep 7, 2021
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                            My order no.is 2373 and I order from 3 days and yet in proccesing and not dispatch and I need urgently please
                            S.Chand Publishing customer support has been notified about the posted complaint.
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                            Dear Sir/Madam,

                            Greeting From S Chand Publishing!

                            We acknowledge the fact that you are unable to trace the order and please note the Tracking number RU[protected]IN, which has been dispatched on 07/09/2021 via India Post.

                            The order can be track at this website https://www.indiapost.gov.in/vas/Pages/IndiaPostHome.aspx

                            Incase of any further enquiry you may email us at [protected]@schandpublishing.com or
                            alternatively call us at [protected]/[protected] between 9.30 a m to 6.00 p m.

                            Thanks & Regards
                            Info Team
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                              G
                              Gnana Shritej
                              Jul 24, 2021
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                              I have ordered a book using Schand website past four days till now there is no update regarding my package tracking details.
                              My order number is[protected]
                              S.Chand Publishing customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              Please note that your order number is 1463 and we request you to not that your order is dispatched on 22nd July 2021 by the professional courier and will reach you in within this week.

                              for any query yu may please contact at toll free [protected] between 9.30-.600 or alternatively you can send us an email at [protected]@schandpublishing.com

                              Regards,
                              Info Team
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