Saasna.com — refund not received

Address:No.20 2nd Street Sakthivel Nagar, Puzhal Chennai, Chennai, Tamil Nadu, 600066
Website:www.saasna.com

Dear sir,

I have purchased a mobile from saasna.com on 6999.00. I have paid amount thorough debit card. After few days i have called to know about the status of my order. They have cancelled and write as under:
Dear customer,

Your order has been cancelled due to undeliverable shipping address.

Send your bank account details with order invoice

Account holder name
Bank name
Account no
Ifsc code

We will issue refund within 5 working days to your bank account.

Regards,
Customer service
Saasna.com

I have provided my account number and ifsc code. Since then no response from their side and refund not received to till date.
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Oct 15, 2019
Updated by Mohan Singh Karki
I have tried to contact many times but they are not picking my call.
Complaint comments 

Comments

Very bad experience same as above, I ordered one mobile for Rs.8999 on 15/10/19 and then after five days I got message your order is cancelled and we will refund your amount then we asked for refund details but person replying on customer care no. Of site abused my wife and children like anything, now he has blocked our no. We are helpless please guide us to get back the refund from this fraud and cheater company.

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    Contact Information

    No.20 2nd Street Sakthivel Nagar, Puzhal Chennai, Chennai
    Tamil Nadu
    India
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