Sabarmati Gas — Gas pipeline connection

I submitted request for reconnection in January but still no action will taken on this..i call customer care for connection still there is no response from them..i submitted all documents and payment. I call them from last 5 month but nothing happens still...i submitted my documents at Talod center of sabarmati gas...
Connection address - Mohanpur
Connection name - dabhi bhavansinh vakhatsinh