Sabarmati Gas Complaints & Reviews

Dear Sir/Madam,

I had applied for a new PNG gas connection with Sabarmati Gas in Mehsana on 10 December 2025. At the time of application, I was informed that the installation process would take approximately 4 months.

However, it has now been more than the promised timeline, and no installation or proper update has been provided from your side. Despite repeated follow-ups, I have not received any clear response...

Nearly four months have been passed off
Since I tendered my permanent disconnection application on 06/03/2024in
Sabarmati gas office at ambicanagar kalol.
Meter and other accessories at the connection site is already uninstalledby the company'smam stillhowever insteady of giving the account of my security deposit, bill is being generated on every billing cycle, this is not fare practice.it is mental tress creating to me.
My customer ID[protected]

I have deposited the required amount however even after 2 month pipe line not connected and much delay in connection.
Rabindra kumar
[protected]

I have applied for pipe line extension for gas geyser as on 10/10/2023.
Still no action is taken.
As the rule is that within 45 days of application, the work must be done.
Customer ID[protected]

Gas line is corroded. we need to paint in the line.

Kindly update the name. bill shows only middle name. my customer number is[protected]. my name is Shah Pareshkumar Bhagvatilal. The bill shows the name "Shah Bhagvatilal" plese correct it like Shah Pareshkumar Bhagvatilal. Also update my email address [protected]@gmail.com. And contact number is [protected].

Please update and inform

Thanks

Ac[protected]
jaysriben patel
[protected]
i have apply new conetion
31/03/2023
abhi tak conetion chalu nahi
hua hai
4 mahina hua paymeny karye
please jaldi mera conetion chau karvo...

Billing issue, Meter reading issue

Dear Respected,
MY ID.[protected]
JAYSRIBEN PATEL
I have requested for new connection for new gas connection from 31 MARCH 2023 Till not resolve for new connection, WHICH TIME IHAVE GET NEW CONECTION
[protected]

I have received bill month of march-23 to april-23.
My meter reading unit 18
but, my bill amount Rs.3104/-. i am socked

what is Unit per rate of PNG domestic ???????

Please tell me ......

Before 3 days my gas connection disconnected by AMC team mehsana after removing meter there was leaking gas from supply line at that time nobody at home after completing to the maintenance department they attended and given reasons for leaking gas meter removel not done properly then they contacted to AMC TEAM mehsana MR.RONAK VISHNUBHAI RAWAL attended the call and using abusing words to mother
Please take strict action or I will file complaint against SGL For misbehaving done by them staff

In DEC-2022 a gas connection was installed. in the first and second bill gas consumption was a total of 13 units, but in the third and current bills (27.2.23 to 25.04.23) gas consumption showed 24 units which is extremely high. although neither any leakage nor consumption increased.

There is gas leakage, there is a bad smell, if there is any damage, it will be your responsibility to take note of it

Bill has been paid and meter has been theft in the name of sabarmati gas.
We have contacted at your mehsana office and they confirmed that bill is paid.
Also confirm from the mehsana office that they have not send any person for removal of meter.
Kindly take the complaint of meter theft.

Regards
[protected]

I want to change my mobile number as well as email id..
So please provide me all the details and ways through which I can change these details.

Thank You
Your Valuable customer...

I have applied for new connection.
I have paid connection charges Rs.6925
Date 12/01/2022
Till today I am not allotted Gas Connection

Consumer ID.[protected]
Sir, as per the above ID the connection has not been started/Complete yet. However, the bill is sent. Sir I am regularly contect local kadi office telephonic and my father regularly physically available at kadi for solve this problem. But no proper response and not short out this problem by local administration. request to solve this problem.

Gas not start but regular payment of bill up to date is clear

At present, our family has not moved to a new house and despite the fact that Sabarmati gas has not been consumed, the bill has come that 8 units of gas have been used. Till now the builder has not handed over the new building. And we have not applied for starting Sabarmati gas.

Note: No consumer has been billed in the surrounding building.

Respected sir
Customer ID[protected]
In my current bill of March 2023 minimum unit charge is applicable which is not expected from sgl because if any of your customer will go somewhere else for sometime and can't use as much quantity so you don't have to apply this type of irrespective charges to earn more i request you to waive off this charge otherwise i will complaint into forum
Resolution expected as soon as possible...

Hi Team,

I have applied for Gas Connection 3 years back and given the check as deposit to open an account and remaining amount will be included in the monthly bill. Its been 3 years but we have not received the gas connection yet.

After multiple follow up with the dealer, In Dec-22 they have done the pipe fitting and told the borewell work will be completed within 15-20 days and then the meter will be fixed. Two time the worker came to see the home for borewell work but went back saying we will come and do it.

Since then, we are waiting for it but nobody is listening. We have raised the complain to Sabarmati Gas (Complain #[protected]) also via call but no resolution have been received.

We are very frustrated with the Sabarmati Gas and the Dealer as they are not listing to our queries.

Application Date:[protected]
Application No: 245732
Applicant Name: Ushaben Pandya
Check no Deposited : 050579
Check Amount: 925 Rupees