Sabarmati Gas — Required Additional gas points at my home - No response from Sabarmati Gas - payment made before 2 months

Address:

96, Aayesha Residency, Near Pir Batamshah Dargah, Cinema Road, Prantij, Sabarkantha, Gujarat-383205

Customer No.[protected]
I had made payments to Sabarmati Gas Office, Talod, Sabarkantha, Gujarat, on 1st Mar, 2021 of Rs. 7375/- for addition Gas points at my home.
After that date I am trying to contact regularly for the work not done, but there is no any proper response from the office of Sabarmati Gas or any of its officer.
In between of this, one bill also issued and said by the officer that payment of this bill must be done at our office via debit card, as your account shows credit balance of Rs. 7375/- and if you will not pay this bill then additional charges should be levied. I arrange to pay the same at sabarmati gas office Talod, which is 20 kms away from my house.

I am not understand that what is my fault in this???

It is my humble request to do the needful in this regard and close the matter as soon as possible.

Thanks,
Hashmi Maulvi
Mob. [protected]
[protected]
hashmi.[protected]@yahoo.co.in