Sabka Dentist — Delay in braces treatment

I have opted for braces treament in the month of feb 2020 from sab dentist ( sion branch ) it's been more than a year still the braces were not even fitted on half of the teeth.me and my friend start the braces treament together from same month but from different branch but her ortho doctor fitted braces on her all the teeth.the same thing i have discuss with my ortho doctor but he never gave me a proper explantion nor a response. The brace only gives good service or importance to the sales not in service.and i am not happy with the service which i am getting from sion brach.i would request you to change my ortho doctor or else please ask him to give a proper service to the client.