Sabka Dentist — refund denial

Address:

Thane, Maharashtra, 421201

I have approached sabka dentist for orthodontics treatment by march 2018, 6 months down, they have now provided satisfactory results. Moreover, they did not mend the damaged tooth properly which got affected while extractions. A bracket also broke while the extraction process which took place in June 18 and on my appointment August 18 the bracket was still not order.They took more than 80% of the payment and are now delaying the treatment asking for rest of the money. On contacting the customer care service, they are providing vague reasons for not providing with the refunds and are asking to visit the clinic so that they can complete the procedure. So, somethings they were taking so long can be done in one appointment after you file a complaint. On asking for the refund they are denying to do so stating that " you already have brackets on, so we cant say ", " our doctors will review and tell if the treatment is proper or not." On researching few more refund complaint cases, the sabka dentist have not provided refunds for the treatment which were not started, however treatment money was taken in full.

Sabka dentist is high on money extortion principle and not on customer value. They have payment policy in place but not the refund policy. Also cannot provided detailed information when asked for.