Hi, our appointment was scheduled @ 5:30 pm on 28th of oct 2017 at sabka dentist located at mira road branch coordinated by branch staff swati with paedo for my 5 year old kid suffering from dental issue. We went with the xray to consult with paedo given appointment on that day. Our experience was so annoying to find unethical since we were made to sit and wait for the turn from 5:45 till 7:45 that my child was almost in miserable state as there were no place to sit inside/around and we just managed standing outside waited two long hours for our turn and when those set of clients stepped in post our arrival had finished off their turns earlier which was unethical and uncaring. And finally when we had our turn which at the last completed with paedo we then got to discuss on the pricing part as the gic filling was quoted initially rs 1450/- and then she gave a second pricing of 1100/- per tooth so we requested her for final discount as the gic filling pricing quote was 525/- per tooth from another branch so we requested her to make it 800/- per tooth however it was so disappointing to see her unfriendly and rude attitude towards us as what we expected was completely missing in her. She was rude and uncaring with ill-treated customer relationships the way she treated us on the pricing. She absolutely lacks professionalism. On top of that she did not show any courtesy and was haste and rough on her dealing with us.
On contrary, i must appreciate the conduct of dr. Kirti from bhayander branch for her friendly hospitable consultation that day to us however the paedo was not avalible during my visit to branch of bhayender so we had to seek consultation with paedo available at mira road branch that day..
Patient name : ayaan ahmed
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