[Resolved]  Safexpress & Indiatimes Shopping — Not delivery of an order waybill no: 34980591

Address:Kolkata, West Bengal

I purchased a Lenovo A269i (Black) mobile from Indiatimes Shopping on 22 Feb 2014. As per the email from Indiatimes Shopping. It was expected to be delivered to my doorsteps on March 01, 2014 through SAFEXPRESS courier at the below address: Ravi Prakash 39 A, Harish Mukherjee Road, (Near Netaji Bhawan Metro) Mallik Court-3rd Floor Kolkata 700025, West Bengal, India The consignment didnot deliver on March 01 and promised to deliver on March 03. Till now the mobile has not reached my place. When I called their customer service no. they said it has been delivered.!! I have still not got my mobile.
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Complaint marked as Resolved 
Complaint has been resolved on 04.03.2014. The courier boy had made the delivery to someone else without informing me. But after several communication done over phone with courier company got to know that person who has accepted the delivery. Finally got my phone today.
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