[Resolved] Safexpress — Shipment delivery delayed

[Resolved] Safexpress — Shipment delivery delayed

P Prd312 May 9, 2022 May 11, 2022 This thread was updated on May 11, 2022

My courier was picked up on 30th April 2022 from Ranchi to Bangalore under waybill[protected]. Delivery estimated on 6th May.However the items are arrived in Bangalore on 5th may but it’s not getting delivered for last 5 days. Any call to customer care goes on waiting for infinite time and other times it does not even connect. I have not been contacted even one time since I requested for return call from customer care. Clearly the service quality is pathetic and the support is also poor. Was this information helpful? No (0) Yes (0)
May 13, 2022 Complaint marked as Resolved I was contacted immediately and delivery was completed Safexpress customer support has been notified about the posted complaint. Verified Support May 11, 2022 Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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