Safexpress Complaints & Reviews

Dear Safexpress Team,

I am writing to bring to your attention that my mobile number ([protected]) is being used to schedule or receive multiple suspicious deliveries without my consent or knowledge. I have never shared my number with Safexpress nor authorized its use for any deliveries.

Please investigate this matter urgently and take necessary action to ensure that my number is not misused further. I request...

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Dear Sir/Madam,

I am lodging a complaint in customer forum, regarding a missing item from my consignment (No.[protected]. Despite reporting this issue via ticket No. 01653564 and providing clear details of not receiving the full consignment, the ticket was closed everytime without resolving the issue. I am still missing 1 box from the consignment.

I request:
- Delivery of the remaining missing item.
- An approximate delivery time for the missing item.

Despite follow-ups, the issue remains unresolved. I seek assistance in resolving this matter.

Sincerely,
Ratan Pal
[protected]

Safexpress customer support has been notified about the posted complaint.

Aug 09, 2025

Updated by RPal65 Till date not responded except as "will arrange" vide whatsapp (no-[protected] Shishir Kumar) from SAFEXPRESS

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Address: HINDUSTAN AERONAUTICS LIMITED.9, TOPKHANA ROAD, BARRACKPORE,KOLKATA-700120.

Consignment No.[protected] dated 20.02.2025 was booked from Lucknow for delivery at Hindustan Aeronautics Limited (HAL), Barrackpore by Air mode only. HAL is a Maharatna PSU under Min of Defence, Govt of India. It should be delivered to Barrackpore latest by 21.02.2025 (AN) in Air mode. However, when we raised the issue for non-delivery of the item with customer care on 23.02.2025, they informed that the PIN code mentioned was wrong and...

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Address: Suratgarh

Dear Sir.
I am writing to complain about damages caused to my almirah and some contents after transport services. Sent almirah without damaged in your safe express transport service srinagar Jammu and Kashmir to suratgarh rajasthan. Waybill No.[protected] Ship date. 29 Sep 24. And received date 20 Oct 24
On arrival luggage (almirah) at Suratgarh Rajasthan. I discovered damages to the following items of my luggage:

1x Almirah Rs.12000

Safexpress customer support has been notified about the posted complaint.

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It has been 10 days since my package was sent for delivery by me it has not been delivered yet. Still shows its in transit...

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Sir
I want bring to your note about non delivery of the bsnl equipment with ref no[protected] to be delivered at Tallarevu near kakinada
delivery person came without unloading people and asking us to arrange people for unloading

please instruct the concern for early delivery

Safexpress customer support has been notified about the posted complaint.

Aug 29, 2024

Updated by SDE BSNL YANAM Pls do needful

Sep 02, 2024

Updated by SDE BSNL YANAM not yet resolved

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S

SDE BSNL YANAM

Sep 2, 2024

not yet resolved

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Hi, Myself Jasper, I have been delivered with a parcel today 22/08/2024. My waybill number is[protected]. the bed which has been delivered has a big hole in it. How can be a big hole in the furniture? Could you please check and provide the compensation. I have also attached the picture with the delivery persons....

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Sent my luggage from through safe express from airforce station salua to airforce station bikaner on 31st may 24.my entire new luggage hasbeen damaged by courier company while doing parcel.I have claimed rs 32999/- amount but I havebeen given only 12000 for my entire loss.
Details of my claim---
Waybill No.[protected]
Consignee name-pawan singh
Email id- [protected]@gmail.com
Contact details-[protected]
List of damaged Items -03 items
Value of damaged Items-40000 rs.
Claim Amount -32299 rupees
Bank account number:[protected]
IFSC code:SBIN0005167
account holder name: Pawan singh

Safexpress customer support has been notified about the posted complaint.

Aug 06, 2024

Updated by Pawan9876 Images are attached herewith.

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I sent my motorcycle from Pune Hub to Chandigarh on 1st June 2024. I received the motorcycle from Chandigarh Hub on 8th June 2024. After the motorcycle was unpacked, I noticed that the front indicators were broken and the number plate lamp was broken.
The supervisor took my signatures even before the bike was unpacked and that didn't give me a chance to inspect the bike before signing. This is a fraud.
During home delivery of...

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Address: 69, shajanand saranm society, borsad, anand dist

Dear Sir
This is to inform that, i am working in a private job and my job nature is transferrable throughout India, i have transferred materials from Coimbatore (Tamil Nadu) to Borsad (Gujarat- Anand Dist) on 06.06.2024 and 07.06.2024 Via Shipment[protected],[protected] &[protected],

In this connection, it is desperate to inform you that the material delivered was broken (TV LED broken, Almirah, Cot, Mattress teared,...

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Address: 48/1 , satbari village, chattarpur new delhi 110074

I wanted to let you know that even after I mentioned our materials were getting damaged before, the latest order still got damaged despite us taking extra precautions by packing it more securely and using fragile tape. This is the fifth time I've had to deal with upset clients because of Safexpress. One client even said that their name doesn't match their service. We can't keep using this service and we're going to spread the word on social...

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We had booked a parcel on 28th May but last 7 days no update till now
Docket Number[protected]

Jul 4, 2024

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2024

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.

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Docket Delivery address
[protected] INDIAN STEEL CORPORATION
Address V.P.O-Bhareri, Tehsil-Bhoranj, Dist.- Hamirpur - 177024 (HP)
Dealer Name SHASHI SHARMA
Dealer Mobile [protected]

Safexpress customer support has been notified about the posted complaint.

May 07, 2024

Updated by RAM KISHAN @safexpress team, teill where is the ERROr

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Safexpress Customer Care

from Gurgaon, Haryana

May 14, 2024

Verified Support

Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint. Our representative will resolve your issue ASAP.

Reply

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I would like to raise a concern that I delivered my products in December which were delivered late and all broken. On following up with the company I was abused by a man with number ‪+91 98188 57879‬ and +[protected]. He abused me using all terrible cuss words (abusing with sisters and mothers cuss words and shared a photo of cheque which was never delivered.

Safexpress customer support has been notified about the posted complaint.

Verified Support

May 03, 2024

Safexpress Customer Care's response Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint, all your details are unavailable. Our representative will resolve your issue ASAP.

May 06, 2024

Updated by ritz1611 Please share contact number for assistance

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S k marketing
3/7 plot no 8 sanket industrial estate, moraiya changodar,
ahmedabad 382213
sanjeev patel-[protected]

Safexpress customer support has been notified about the posted complaint.

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Safexpress Customer Care

from Gurgaon, Haryana

May 3, 2024

Verified Support

Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint. Our representative will resolve your issue ASAP.

Reply

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Package delivery delayed since many days however in shipment tracking it shows it has been reached...

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As my safexpress, waybill number is[protected], reached my house around 2nd /3rd March. As i opened my boxes so many items was missing and I do not know what to do. How can someone theft items which are packed. I tried calling you guys but couldn't reach you and put the grievances also put no response. I tried to reach the vendor who took my boxes has blocked me. I do not know what to do. where can i find the solution. This is the first...

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My safexpress waybill number is[protected].
The status is marked as undelivered. Noone tried to contact me and I've been waiting the entire day for the delivery.

I have contacted your customer support 3 times still I didn't get any resolution or proper support.

Please look into this.matter

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Address: muchaerla

I regret to inform you that we have received a complaint from our customer regarding the shipment sent from Gealan Private Ltd., with docket no:[protected], on 18.03.24. The shipment was delivered to Oyster Bath Concept Pvt Ltd., Ghaziabad - 201015, and was received on 24th March.

The customer has reported that the material was received in a damaged and scratched condition, we Implemented double packing for protection for overcome transit damages .Although the material arrived without proper packing and consequently incurred damage.

As a result, the customer has issued a debit note to us. Please find attached the customer's remarks on the POD copy for your reference. & Attached copies of the debit note for both freight and delivery, for your reference and further action.

Safexpress customer support has been notified about the posted complaint.

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Raj Udyog, 64,
Tupudana Industrial Area,
Hatia, Tupudana, Ranchi, Jharkhand, 834003, Mr. Vivek Kumar- [protected]

Safexpress Complaints & Reviews

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Safexpress reviews & complaints(1082)

My Mobile Number is Being Misused for Suspicious Deliveries

Missing item from my consignment (No. 100026029144). Despite reporting this issue via ticket no. 01653564

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Late delivery of defence goods

Damage to luggage

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Delayed service delivery

Items not delivered

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Product delivered with damage

Damage of luggage

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Received damaged parts of bike at Chandigarh hub

Broken and damaged household material shifting

Service and material damaged.

Parcel Delivery No Update

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100012939406 - no movement in last 14 days

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Broken goods delivered and abused by employees

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100012965815

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Package delivery delay

Report theft by the vendor of safexpress

Package not delivered and marked as undelivered

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Transit damaged and scratched condition

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100012115161- 8 days passed

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Safexpress Complaints & Reviews

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Safexpress reviews & complaints(1082)

Missing item from my consignment (No. 100026029144). Despite reporting this issue via ticket no. 01653564

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Damage to luggage

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Items not delivered

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Damage of luggage

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Parcel Delivery No Update

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100012939406 - no movement in last 14 days

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Broken goods delivered and abused by employees

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100012965815

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Package not delivered and marked as undelivered

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Transit damaged and scratched condition

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100012115161- 8 days passed

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