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Safexpress Complaints & Reviews

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Last updated Mar 23, 2023
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Safexpress reviews & complaints(976)

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Address:chennai kundrathur
Website:Safe express

My company sent me some gifts your delivery executive contacted me while delivering the package he demanding 200 rupees or else he saying I won't deliver

Delivery person name - venkatesh p
Mobile number - [protected]
+1 photos
Safexpress customer support has been notified about the posted complaint.
Apologies for the inconvenience caused to you. Please message your contact details to assist you further or call us at[protected].
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    Address:A/P Islampur,Tal- Walva,dist-Sangli,Maharashtra. Pin .415409

    Dear Sir.
    I am writing to complain about damages caused to my three tin boxes and some contents after transport services. Sent tin boxes without damaged in your safe express transport service Ranipool, Gangtok, Sikkim to my home town Islampur, Sangli, Maharashtra. Waybill No.[protected] Ship date.06 Mar 23. And received date 14 Mar 23.
    On arrival luggage (tin boxes) at my home town Islampur, Sangli, Maharashtra. I discovered...
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    Address:Gudivada vill, bhogapuram, viziayanagaram, ap 531162
    Website:Consumer complaints. In

    Good morning sir,
    this is c v ramana, my way bill number is[protected].
    My complaint is this house hold goods items and one item that one is bicycle is pedall axcel was broken. How to claim.
    Safexpress customer support has been notified about the posted complaint.
    Apologies for the inconvenience caused to you. Please call us [protected] to register your complaint.
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      Address:Gudivada vill, bhogapuram, viziayanagaram, ap 531162

      Good morning sir,
      This is C V RAMANA MY WAY BILL NUMBER IS[protected].
      My complaint is this packing item one bicycle was pedal excell was broken.
      What is procedure of claiming.
      Safexpress customer support has been notified about the posted complaint.
      We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
      We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
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        I have shipped my bike, duke 250 via safexpress from Delhi to Bangalore. Bikes side stand and the sensor is damaged heavily, rim paints, missing handle bar ends. I'm looking for an assistance here. The bike just ran 5k kms and now it's full of damages. I'm expecting safexpress to bare the charges of damages costs
        Safexpress customer support has been notified about the posted complaint.
        Please accept our sincere apologies. To escalate your complaint to the concerned department, please message your phone number. Our representative will get back to you soon.
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          Address:Siliguri
          Website:Safexpress

          My product has been arrived on 03/03/2023 in my nearest hub Siliguri. But, today I mean 05/03/2023 on this date still they did not come to me for reach the product. The last status is "Arrived 03 March 2023". If I call them, so they told me your location is too far from our office. So, give time to us & your estimated delivery time is 09/03/2023.
          https://www.consumercomplaints.in/confirm-email/0f9126bb87de814f65001a289a56465f
          Safexpress customer support has been notified about the posted complaint.
          Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
          Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
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            Highly manipulative delivery guys by providing incorrect status. Customer support can’t even attend the irresponsible behavior of delivery packages
            Safexpress customer support has been notified about the posted complaint.
            Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
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              My luggage missing nda damage
              Safexpress customer support has been notified about the posted complaint.
              We are extremely apologetic for the inconvenience caused to you. Please help us with your contact details to assist you further.
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                Dear sir,
                I have send my item from srinagar (J&K) to kanpur through your company. In which my item was badly damaged. I have complaint via case no #00318278.I contacted many times your customer support but they cut my call several times.kindly resolve my query .
                This is for your kind consideration and necessary action
                Thanku
                Safexpress customer support has been notified about the posted complaint.
                Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                  Address:Glory Graphics, Sivakasi (an unit of Srinivas Fine arts)

                  Have booked a consignment from Chennai to Sivakasi (way bill #[protected]. When I had called the customer care they have informed it expected to reach on 19th FEB 2023 for which our customer is furious and unhappy. The customer requires the material urgently can any thing be done on priority for enabling the material to reach to its destination by Friday (17th Feb 2023). Pls consider this request. By doing this the customer will be happy. Look forward to your support.
                  Safexpress customer support has been notified about the posted complaint.
                  We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
                  Safexpress Customer Care's response, Feb 20, 2023
                  Verified Support
                  We have assigned Mr. Jitendra Samal to look into your matter. He can be reached at 8816823938. Thank you!
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                    Address:Tamil Nadu(Vaniyambadi)

                    HI

                    This is the Way bill number[protected]

                    We have orderd sarees from Leela fashion surat and since its cash on delivery they have given to safe express and we have received the parcel but in that 9 Sarees missing and same we have reported and complain to Leela fashion

                    Hence complaing to Safe exporess for 9 sarees missing please look in this and resolve at the earliest

                    Regards
                    Shashi kumar M
                    [protected]
                    Safexpress customer support has been notified about the posted complaint.
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                      Address:Tamilnadu(vaniyambadi)

                      HI

                      way bill number is follows[protected]

                      We have ordered sarees from Leela fashion Surat since its cash on delivery its been given to safe Express we have received the parcel but in that parcel 9 Sarees where missing and we have made complaint to Leela fashion and given the details.

                      Hence am compaling to safe express for missing product of 9 sarees

                      Please check and resolve the same

                      Regards
                      Shashi kumar M
                      [protected]
                      Safexpress customer support has been notified about the posted complaint.
                      Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
                      Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                        Dear sir
                        I have transported my household items through safe express in 28/11/22 from bakloh (Hp) to Padappai (Tamilnadu),
                        My valuables was damaged and I have lodged complaint in safe express but they are telling we are not responsible for this damaged item but we can compensate little amount,
                        1)IFB washing machine totally damaged not reparable
                        2)IFB split AC internal damaged sensors board &outfit of compressor
                        3) scooty streak battery removed
                        4)scooty both mirrors damaged
                        5)microtec inverter battery lost
                        Kindly guide me to take necessary action to safe express logistics.
                        Thank you
                        Safexpress customer support has been notified about the posted complaint.
                        Please accept our sincere apologies. Please help us with your contact details and waybill number to assist you further.
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                          Dear Safexpress,

                          I have sent my household belongings luggage (One bag) from Bangalore to Rohtak(Haryana). Which has to be delivered by 27th January 2023 EOD. After having a word with the delivery partner, It seems he doesn't want to deliver the baggage to my address, since it is out of delivery from 26th January only.

                          Can the safexpress team ensure that my luggage is safe and will be delivered to my delivery address as soon as possible?

                          Please take action on my issue, Here I am mentioning my Waybill number for your reference[protected].

                          Thanks
                          Harsh
                          Safexpress customer support has been notified about the posted complaint.
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                            Worst quorier ever. My item has reached the location 1 week ago and still haven't been delivered. When i CONTACTed the manager they keep saying tomorrow tomorrow but it's never delivered.. I'm very upset about the service this company provides. I request to deliver my item by today itself. ### you!
                            Safexpress customer support has been notified about the posted complaint.
                            Apologies for the inconvenience caused to you. Please help us with your contact details to assist you further.
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                              Address:HYDERABAD

                              Hi Team,
                              Few days back I raised a complaint for the company for keeping on hold our item but now it is resolved as we got the parcel.
                              After receiving it, we found that the trolley's wheels are been missing and the lock is broken which confirms our product safety was compromised.
                              I have attached the pictures and looking for some compensation as such a costly trolley has been damaged.
                              Their customer care keep disconnecting the calls.

                              Raising this on behalf of Mayuree Sen.
                              Mayuree Ph-[protected]
                              AWB[protected]
                              +2 photos
                              Safexpress customer support has been notified about the posted complaint.
                              Please accept our sincere apologies. Kindly DM us with your contact details and waybill number so that we can assist you further.
                              Swarnankita's [Complaint's author] reply, Jan 27, 2023
                              Ph no-9365274050

                              AWB-100001420134
                              We are extremely apologetic for the inconvenience caused to you. Please help us with your contact details, our representative will get back to you soon.
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                                Address:Chandrapur

                                Hi, I sent my luggage from Hyderabad to Chandrapur and also informed the safe Express transporters to carry it safely as it might get broken. But still I received Induction in completely damaged condition, whole screen was in pieces. This was not expected as they ensured safety and no damage to the goods that are being transported. I am very disappointed. Please rectify and help me to get my refund.
                                Safexpress customer support has been notified about the posted complaint.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Hyderabad

                                  Hi Team,
                                  This is regarding waybill no.[protected],
                                  the receiver name is Mayuree Sen.
                                  No attempt was made to call her and the parcel is kept on hold.
                                  Contacted their customer care many times, visited the source office too, requested call back but no call back received, we need this to be delivered ASAP and want the delivery boy to at least call when at the location so even if I am not at home i can coordinate with my neighbor to pick it up.
                                  Mayuree's ph no-[protected]
                                  or my phone no-[protected]

                                  Thanks and regards,
                                  Swarnankita,
                                  Mayuree's sister
                                  +1 photos
                                  Jan 20, 2023
                                  Complaint marked as Resolved 
                                  The next day the complaints team called me and the issue got resolved. Thank you team
                                  Safexpress customer support has been notified about the posted complaint.
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                                    Address:Bhubaneswar

                                    I had transported my bike from bbsr to kerala via safe express. On unpacking and starting i noticed that the fuel injection tube which transport petrol from tank to engine is broken and petrol is leaking which is very dangerous to riders health
                                    Safexpress customer support has been notified about the posted complaint.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Materials found in damage condition

                                      Address:18, Townshend Road, BHowanipore Kolkata

                                      We spoke with your customer care at [protected] several times regarding delivery of my above Consignment vide Way bIll no[protected] dated 19.12.2022 and came to know that the materials reached your Dankuni Office on 23.12.2022 but we are regularly chasing to your customer care and Dankuni Office at [protected] also who only giving time to be delivered within 3/4 days but ultimately came to deliver on 10.01.2023 and insisted to make payment...
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                                      +2 videos
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