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Safexpress Complaints & Reviews

3.9
Last updated May 13, 2022
Complaints 873
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Safexpress reviews & complaints(873)

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Bike front brake bend and box broken...
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Dear Sir/Madam,

Greetings of the Day!!!

This is to inform you that, Our team has dispatch material on date 16 april 2022 way of SafExpress still date material was not received to our client.

WAYBill Number[protected]

This type of support we have not accepted on your end.

Kindly provide an update on an urgent basis.
Safexpress customer support has been notified about the posted complaint.
Apologies for the inconvenience caused, we are looking into the matter, allow us some time, kindly share your contact details so that we can assist you in a better way.
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    Docket No.[protected] booked on 30th April 2022, now we stand on 11th May after a gap of 12 days still we have not received this shipment.
    Kindly advise, where is the issue regarding delivery, as we are unable to give proper answer to our valuable customer.

    Pls look into the same and arrange to delivery the shipment by today without fail....
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    Hi,

    I sent a shipment from Kanpur (pin code 208016) to Trichy (pin code 620018) on 5th May. The shipment contained:

    5 carton boxes (Safe-express boxes)

    1 dining table

    Total number of items is 6

    Waybill No:[protected]

    Earlier today, your employee arrived at the destination address to complete the delivery. He brought 4 carton boxes (safe-express boxes)...
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    Dear sir / ma'am,

    from last 2 days I'm follow up for urgent delivery, but your service contact person is not provide proper answer & each are tell tomorrow arrived tomorrow arrived, we don't have time for the follow up with them on regular basis... but still it was provide delivery tomorrow...

    request you to provide the delivery of below doc number on urgent basis.. .& all call is busy in daily basis... but...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Safexpress — Shipment delivery delayed

    My courier was picked up on 30th April 2022 from Ranchi to Bangalore under waybill[protected]. Delivery estimated on 6th May.However the items are arrived in Bangalore on 5th may but it’s not getting delivered for last 5 days. Any call to customer care goes on waiting for infinite time and other times it does not even connect. I have not been contacted even one time since I requested for return call from customer care. Clearly the service...
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    I have booked Luggage from Jabalpur to Bangalore (From Pincode- 482001 to 560076), Waybill Number: 97892616. I have received my large suitcase in a damaged condition.

    Request you to kindly look into this on priority. II have attached the Luggage picture as well as the copy of the Bill.

    Consignee name- Harshwardhan Singh

    Email id- [protected]@yahoo.co.in

    Contact details- +91-[protected]br...
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    It is submitted that my house hold goods were transferred from Imphal to Palasa through safe express vide way bill No[protected] dated 20 Mar 2022. It has been observed that when items received at destination station, packing box of mine & some items in the packing box have been fully damaged. Therefore, it is kindly requested to recovery my loss at the earliest. Photographs for the same available with me.

    An early action is required.
    Safexpress customer support has been notified about the posted complaint.
    We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
    Giridhar Mishra's [Complaint's author] reply, May 14, 2022
    My waybill No 103339595

    My contact No 9608023513
    Thanks for the details. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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      I was shipping an induction cooktop from Kolkata to Gujarat through Safexpress. The packaging was done very carefully with plastic bubble wrap over each item separately. However, the cooktop was broken completely when I received the item. I tried calling the customer care of Safexpress several times, but there was no response. This is an utterly disgusting experience....
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      My name is sourav pradhan and waybill no[protected] &[protected]
      and order date-09/04/2022 &2nd of 16/04/2022
      this order has not yet been delivered to me.
      After that i contacted customer care. But we could not get in touch with the customer care.Unable to connect even after staying in line for an hour. Disconnecting call.
      Then somehow i juggled the number of safe expreess office.
      After talking to him, he...
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      Hello sir,
      I have purchased a elliptical trainer from Cockatooindia.com.They said they sent the product with safexpress and provided waybill no 88636094. The product reached the nearest station yesterday itself. From the destination to my delivery address it is half an hour travel of 20kms. Since it is been not out for delivery yet. On reading so many complaints and reviews I’m making my complaint here as i don’t know what happen...
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      The consignment was received on 28 th of April but still now they are not able to deliver the location adress. Please send the consignment as early as possible. Consignment no 92913642
      Safexpress customer support has been notified about the posted complaint.
      Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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        I have shipped from Nashik to Hyderabad (Waybill no.:[protected]. I shipped 25 boxes but only 24 reached me. I was assured that balance will be delivered next day. but now nobody is responding. Customer care not reachable. Calls are not picked up delivery person. Need support...
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Safexpress — Delayed delivery/not yet delivered

        I have ordered cycle from 91 outdoors on 16th April 2022, there it is stated expected arrival as 25th April 2022, in safexpress the consignment reached to kanchipuram which is just 1hr away from the delivery location on 23rd April it self but still i didn't receive my package and I also submitted query several times, i didn't get any response from them.
        Safexpress Waybill no. :[protected]...
        +1 photos
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        Dear Sir/Madam,
        I Rashmi Kushwaha, booked my household items in good condition from Noida to Hyderabad with Waybill number[protected] on 15/04/2022. Items are delivered to me on 19/04/2022. During delivery, I found items are damaged. Details of damages are:-
        1. Side part of the wooden part of the table is broken.
        Please find the attached pictures for reference.
        Since the amount was paid with extra security and safety still my items are damaged. I request you to please look into the matter as soon as possible.
        REQ[protected] : Request ID
        Safexpress customer support has been notified about the posted complaint.
        We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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          Dear Sir/Madam,
          I Jitendra Kumar Ray booked my house hold items in good condition from Kota, Rajasthan to Air force station, Thanjavu, Tamilnadu with Waybill number[protected] on 09/04/2022. Items are delivered to me on 21/04/2022. During delivery I found items are damaged. Details of damages are:-
          1. Side table two legs are broken out and one leg is missing.
          2. Fridge bottom paking is damage and missing.
          3....
          +4 photos
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          My waybill no is[protected] and i have not received the package still after 21 days after it was dispatched in 1 Apr, 2022...i want to file a complain
          Safexpress customer support has been notified about the posted complaint.
          Apologies for the inconvenience caused, kindly share your waybill number and contact details so that we can assist you in a better way, above shared waybill number is protected and is not visible.
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            My order is not delivered yet, no one is picking up the call on the customer care number they have provided. My waybill number is[protected]....
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Safexpress — Shipment not delivering from the last 7 days.

            Ref: Waybill No.[protected]
            The shipment arrived at the destination on 7th April 2022 and has not yet been delivered....
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            Waybill number[protected]
            I have booked a scooter on 2nd April from Dabolim, Goa to Nainital, Uttarakhand. The tracking shows scooter has reached destination on 10th April. However even four days later I am yet to receive the scooter. It is learnt that my scooter is in Ranibagh office for the last four days and the office incharge Mr. Rajkumar has been making false promises to us about delivery of the same. Not only is he extremely discourteous and untruthful but he has also stopped picking up our phone calls. In this regard I have had repeated conversations with Mr. Pankaj Kadam of the Goa office who initiated the booking. This entire episode not only drags down the name of your company but leaves a bad taste in the mouth and I request that immediate action be initiated for delivery of my scooter.
            -CDR Atul Pant (Retd.)
            Safexpress customer support has been notified about the posted complaint.
            We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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