Safexpress Complaints & Reviews

My company sent me some gifts your delivery executive contacted me while delivering the package he demanding 200 rupees or else he saying I won't deliver

Delivery person name - venkatesh p
Mobile number - [protected]

Dear Sir.
I am writing to complain about damages caused to my three tin boxes and some contents after transport services. Sent tin boxes without damaged in your safe express transport service Ranipool, Gangtok, Sikkim to my home town Islampur, Sangli, Maharashtra. Waybill No.[protected] Ship date.06 Mar 23. And received date 14 Mar 23.
On arrival luggage (tin boxes) at my home town Islampur, Sangli, Maharashtra. I discovered...

Good morning sir,
this is c v ramana, my way bill number is[protected].
My complaint is this house hold goods items and one item that one is bicycle is pedall axcel was broken. How to claim.

Good morning sir,
This is C V RAMANA MY WAY BILL NUMBER IS[protected].
My complaint is this packing item one bicycle was pedal excell was broken.
What is procedure of claiming.

I have shipped my bike, duke 250 via safexpress from Delhi to Bangalore. Bikes side stand and the sensor is damaged heavily, rim paints, missing handle bar ends. I'm looking for an assistance here. The bike just ran 5k kms and now it's full of damages. I'm expecting safexpress to bare the charges of damages costs

My product has been arrived on 03/03/2023 in my nearest hub Siliguri. But, today I mean 05/03/2023 on this date still they did not come to me for reach the product. The last status is "Arrived 03 March 2023". If I call them, so they told me your location is too far from our office. So, give time to us & your estimated delivery time is 09/03/2023.
https://www.consumercomplaints.in/confirm-email/0f9126bb87de814f65001a289a56465f

Highly manipulative delivery guys by providing incorrect status. Customer support can’t even attend the irresponsible behavior of delivery packages

My luggage missing nda damage

Dear sir,
I have send my item from srinagar (J&K) to kanpur through your company. In which my item was badly damaged. I have complaint via case no #00318278.I contacted many times your customer support but they cut my call several times.kindly resolve my query .
This is for your kind consideration and necessary action
Thanku

Have booked a consignment from Chennai to Sivakasi (way bill #[protected]. When I had called the customer care they have informed it expected to reach on 19th FEB 2023 for which our customer is furious and unhappy. The customer requires the material urgently can any thing be done on priority for enabling the material to reach to its destination by Friday (17th Feb 2023). Pls consider this request. By doing this the customer will be happy. Look forward to your support.

HI

This is the Way bill number[protected]

We have orderd sarees from Leela fashion surat and since its cash on delivery they have given to safe express and we have received the parcel but in that 9 Sarees missing and same we have reported and complain to Leela fashion

Hence complaing to Safe exporess for 9 sarees missing please look in this and resolve at the earliest

Regards
Shashi kumar M
[protected]

HI

way bill number is follows[protected]

We have ordered sarees from Leela fashion Surat since its cash on delivery its been given to safe Express we have received the parcel but in that parcel 9 Sarees where missing and we have made complaint to Leela fashion and given the details.

Hence am compaling to safe express for missing product of 9 sarees

Please check and resolve the same

Regards
Shashi kumar M
[protected]

Dear sir
I have transported my household items through safe express in 28/11/22 from bakloh (Hp) to Padappai (Tamilnadu),
My valuables was damaged and I have lodged complaint in safe express but they are telling we are not responsible for this damaged item but we can compensate little amount,
1)IFB washing machine totally damaged not reparable
2)IFB split AC internal damaged sensors board &outfit of compressor
3) scooty streak battery removed
4)scooty both mirrors damaged
5)microtec inverter battery lost
Kindly guide me to take necessary action to safe express logistics.
Thank you

Dear Safexpress,

I have sent my household belongings luggage (One bag) from Bangalore to Rohtak(Haryana). Which has to be delivered by 27th January 2023 EOD. After having a word with the delivery partner, It seems he doesn't want to deliver the baggage to my address, since it is out of delivery from 26th January only.

Can the safexpress team ensure that my luggage is safe and will be delivered to my delivery address as soon as possible?

Please take action on my issue, Here I am mentioning my Waybill number for your reference[protected].

Thanks
Harsh

Worst quorier ever. My item has reached the location 1 week ago and still haven't been delivered. When i CONTACTed the manager they keep saying tomorrow tomorrow but it's never delivered.. I'm very upset about the service this company provides. I request to deliver my item by today itself. ### you!

Hi Team,
Few days back I raised a complaint for the company for keeping on hold our item but now it is resolved as we got the parcel.
After receiving it, we found that the trolley's wheels are been missing and the lock is broken which confirms our product safety was compromised.
I have attached the pictures and looking for some compensation as such a costly trolley has been damaged.
Their customer care keep disconnecting the calls.

Raising this on behalf of Mayuree Sen.
Mayuree Ph-[protected]
AWB[protected]

Hi, I sent my luggage from Hyderabad to Chandrapur and also informed the safe Express transporters to carry it safely as it might get broken. But still I received Induction in completely damaged condition, whole screen was in pieces. This was not expected as they ensured safety and no damage to the goods that are being transported. I am very disappointed. Please rectify and help me to get my refund.

Hi Team,
This is regarding waybill no.[protected],
the receiver name is Mayuree Sen.
No attempt was made to call her and the parcel is kept on hold.
Contacted their customer care many times, visited the source office too, requested call back but no call back received, we need this to be delivered ASAP and want the delivery boy to at least call when at the location so even if I am not at home i can coordinate with my neighbor to pick it up.
Mayuree's ph no-[protected]
or my phone no-[protected]

Thanks and regards,
Swarnankita,
Mayuree's sister

I had transported my bike from bbsr to kerala via safe express. On unpacking and starting i noticed that the fuel injection tube which transport petrol from tank to engine is broken and petrol is leaking which is very dangerous to riders health

We spoke with your customer care at [protected] several times regarding delivery of my above Consignment vide Way bIll no[protected] dated 19.12.2022 and came to know that the materials reached your Dankuni Office on 23.12.2022 but we are regularly chasing to your customer care and Dankuni Office at [protected] also who only giving time to be delivered within 3/4 days but ultimately came to deliver on 10.01.2023 and insisted to make payment...