Safexpress Complaints & Reviews

Address: POURNAMI PORUVAZHY NORTH CHATHAKULAM PO KOLLAM, Kollam, Kerala

I have sent my bike using bike express(way point number[protected] from Shillong to Kollam . The fuel tank got crushed from top and need a complete replacement.
I need review of professional commitment on SAFE and Quality from Safe Express.

I have done a full payment on upfront trusting your company. But disappointed the delivery.
I need to be sufficiently compensated for my loss....

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Dear Safexpress Team,

I am writing to bring to your attention that my mobile number ([protected]) is being used to schedule or receive multiple suspicious deliveries without my consent or knowledge. I have never shared my number with Safexpress nor authorized its use for any deliveries.

Please investigate this matter urgently and take necessary action to ensure that my number is not misused further. I request...

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Dear Sir/Madam,

I am lodging a complaint in customer forum, regarding a missing item from my consignment (No.[protected]. Despite reporting this issue via ticket No. 01653564 and providing clear details of not receiving the full consignment, the ticket was closed everytime without resolving the issue. I am still missing 1 box from the consignment.

I request:
- Delivery of the remaining missing item.
- An approximate delivery time for the missing item.

Despite follow-ups, the issue remains unresolved. I seek assistance in resolving this matter.

Sincerely,
Ratan Pal
[protected]

Safexpress customer support has been notified about the posted complaint.

Aug 09, 2025

Updated by RPal65 Till date not responded except as "will arrange" vide whatsapp (no-[protected] Shishir Kumar) from SAFEXPRESS

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Address: Bhomaka Ki Dhani jaipur Road Chomu 303702

Promise Delivery date[protected]
LR Number [protected]...

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I ordered a product from Kent and it was to be delivered by safexpress it has reached my city on 18th April but it is not delivered till now. In the tracking menu it is showing that the product was undelivered
But I didn't received any call from any delivery boy when I tried calling customer care on 20th April he said that product would be delivered next day but it wasn't delivered I called customer care again the next day he said...

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Address: HINDUSTAN AERONAUTICS LIMITED.9, TOPKHANA ROAD, BARRACKPORE,KOLKATA-700120.

Consignment No.[protected] dated 20.02.2025 was booked from Lucknow for delivery at Hindustan Aeronautics Limited (HAL), Barrackpore by Air mode only. HAL is a Maharatna PSU under Min of Defence, Govt of India. It should be delivered to Barrackpore latest by 21.02.2025 (AN) in Air mode. However, when we raised the issue for non-delivery of the item with customer care on 23.02.2025, they informed that the PIN code mentioned was wrong and...

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Hi Team,
This email is with respect to file a complaint against the subjected issue where the goods have delivered in a fully damaged condition whose issue has been escalated a week back to local jodhpur office (MR. Rocky) and via email as well to [protected]@safexpress.com and [protected]@safexpress.com on 21st Jan, 2025 but no response received as yet. The shipment was insured.
Our companies official email id is miilee.[protected]@gmail.com.br...

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I'm expecting parcel from Pune on 24/10/24 or 25/10/24, which was delivered on 21/10/24. But nothing was received, so we checked and found it's getting delay because of Diwali. When we asked but other delivery companies are delivering material 1- or 2-days delay then why not Safe Express. They forwarded a statement stating that delivery delay because of Diwali, on checking i find out that letter was issue on 28/10/24. That mean they are delaying...

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Address: Suratgarh

Dear Sir.
I am writing to complain about damages caused to my almirah and some contents after transport services. Sent almirah without damaged in your safe express transport service srinagar Jammu and Kashmir to suratgarh rajasthan. Waybill No.[protected] Ship date. 29 Sep 24. And received date 20 Oct 24
On arrival luggage (almirah) at Suratgarh Rajasthan. I discovered damages to the following items of my luggage:

1x Almirah Rs.12000

Safexpress customer support has been notified about the posted complaint.

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It has been 10 days since my package was sent for delivery by me it has not been delivered yet. Still shows its in transit...

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Sir
I want bring to your note about non delivery of the bsnl equipment with ref no[protected] to be delivered at Tallarevu near kakinada
delivery person came without unloading people and asking us to arrange people for unloading

please instruct the concern for early delivery

Safexpress customer support has been notified about the posted complaint.

Aug 29, 2024

Updated by SDE BSNL YANAM Pls do needful

Sep 02, 2024

Updated by SDE BSNL YANAM not yet resolved

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S

SDE BSNL YANAM

Sep 2, 2024

not yet resolved

Reply

S

SDE BSNL YANAM

Sep 2, 2024

Your case no 01045973 has been completed.
Customer satisfaction is our highest priority. Feel Free to talk to us about any queries or feedback on our Tollfree number[protected].

Thank You,
Safexpress

THIS IS THE MESSAGE RECEIVED, THOUGH ITEMS ARE NOT RECEIVED, SIMPLE CLOSING TEH DOCKET WITHOUT RESOLVING
HOPING TO ACT TO RESOLVE

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Hi, Myself Jasper, I have been delivered with a parcel today 22/08/2024. My waybill number is[protected]. the bed which has been delivered has a big hole in it. How can be a big hole in the furniture? Could you please check and provide the compensation. I have also attached the picture with the delivery persons....

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Sent my luggage from through safe express from airforce station salua to airforce station bikaner on 31st may 24.my entire new luggage hasbeen damaged by courier company while doing parcel.I have claimed rs 32999/- amount but I havebeen given only 12000 for my entire loss.
Details of my claim---
Waybill No.[protected]
Consignee name-pawan singh
Email id- [protected]@gmail.com
Contact details-[protected]
List of damaged Items -03 items
Value of damaged Items-40000 rs.
Claim Amount -32299 rupees
Bank account number:[protected]
IFSC code:SBIN0005167
account holder name: Pawan singh

Safexpress customer support has been notified about the posted complaint.

Aug 06, 2024

Updated by Pawan9876 Images are attached herewith.

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I sent my motorcycle from Pune Hub to Chandigarh on 1st June 2024. I received the motorcycle from Chandigarh Hub on 8th June 2024. After the motorcycle was unpacked, I noticed that the front indicators were broken and the number plate lamp was broken.
The supervisor took my signatures even before the bike was unpacked and that didn't give me a chance to inspect the bike before signing. This is a fraud.
During home delivery of...

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Address: 69, shajanand saranm society, borsad, anand dist

Dear Sir
This is to inform that, i am working in a private job and my job nature is transferrable throughout India, i have transferred materials from Coimbatore (Tamil Nadu) to Borsad (Gujarat- Anand Dist) on 06.06.2024 and 07.06.2024 Via Shipment[protected],[protected] &[protected],

In this connection, it is desperate to inform you that the material delivered was broken (TV LED broken, Almirah, Cot, Mattress teared,...

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Address: 48/1 , satbari village, chattarpur new delhi 110074

I wanted to let you know that even after I mentioned our materials were getting damaged before, the latest order still got damaged despite us taking extra precautions by packing it more securely and using fragile tape. This is the fifth time I've had to deal with upset clients because of Safexpress. One client even said that their name doesn't match their service. We can't keep using this service and we're going to spread the word on social...

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We had booked a parcel on 28th May but last 7 days no update till now
Docket Number[protected]

Jul 4, 2024

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2024

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.

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Docket Delivery address
[protected] INDIAN STEEL CORPORATION
Address V.P.O-Bhareri, Tehsil-Bhoranj, Dist.- Hamirpur - 177024 (HP)
Dealer Name SHASHI SHARMA
Dealer Mobile [protected]

Safexpress customer support has been notified about the posted complaint.

May 07, 2024

Updated by RAM KISHAN @safexpress team, teill where is the ERROr

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Safexpress Customer Care

from Gurgaon, Haryana

May 14, 2024

Verified Support

Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint. Our representative will resolve your issue ASAP.

Reply

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I would like to raise a concern that I delivered my products in December which were delivered late and all broken. On following up with the company I was abused by a man with number ‪+91 98188 57879‬ and +[protected]. He abused me using all terrible cuss words (abusing with sisters and mothers cuss words and shared a photo of cheque which was never delivered.

Safexpress customer support has been notified about the posted complaint.

Verified Support

May 03, 2024

Safexpress Customer Care's response Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint, all your details are unavailable. Our representative will resolve your issue ASAP.

May 06, 2024

Updated by ritz1611 Please share contact number for assistance

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S k marketing
3/7 plot no 8 sanket industrial estate, moraiya changodar,
ahmedabad 382213
sanjeev patel-[protected]

Safexpress customer support has been notified about the posted complaint.

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Safexpress Customer Care

from Gurgaon, Haryana

May 3, 2024

Verified Support

Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint. Our representative will resolve your issue ASAP.

Safexpress Complaints & Reviews

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Safexpress reviews & complaints(1087)

Damage to my Motorcycle Rx100 KRA8166

My Mobile Number is Being Misused for Suspicious Deliveries

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Promise Delivery date 21-7-2025

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Safexpress reviews & complaints(1087)

Missing item from my consignment (No. 100026029144). Despite reporting this issue via ticket no. 01653564

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Damage to luggage

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Items not delivered

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Damage of luggage

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Parcel Delivery No Update

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100012939406 - no movement in last 14 days

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Broken goods delivered and abused by employees

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100012965815

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