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Safexpress Complaints & Reviews

safexpress.com
3.6
Updated: May 9, 2026
Complaints 1090
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724
Unresolved
366
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Safexpress reviews & complaints(1090)

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D
Dileepnair
from Trivandrum, Kerala
May 9, 2026
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Deley for parcel

Address: Trivandrum

Dear Safexpress Team,
My shipment with Waybill No[protected] has not been delivered / was damaged / staff behavior was poor.
Kindly resolve the issue immediately and update me.
Name:Remya
Mobile Number:
Address:...
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P
Phyrnailang
Mar 24, 2026
Mar 28, 2026
This thread was updated on Mar 28, 2026
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Complaint Regarding Uninformed Delivery, Non-Cooperation and Rude Behaviour by Safexpress Staff

I am writing to formally lodge a complaint regarding the recent delivery of a heavy machine by Safexpress Shillong.

The delivery was attempted without any prior information or coordination from your team. As the machine is extremely heavy, advance intimation was necessary for us to arrange proper manpower and unloading support. Unfortunately, even the delivery personnel who arrived were unable to lift or handle the machine...
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I
indiaautoenterprises
Mar 19, 2026
Mar 20, 2026
This thread was updated on Mar 20, 2026
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Wrap v belts

Address: AT ROAD GUWAHATI----781001

Lr no[protected]x6 dt 19/2/26 from nagpur to guwahati
not delivered to us against our severe request
please arrange to deliver our consigment as soon as possible
consignee----india auto enetrprises
consigner-----pix transmissions limited
from india auto enterprises
24 shreemanta market at road guwahati-781001...
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R
rakesanand213
from Kollam, Kerala
Jan 4, 2026
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Damage to my Motorcycle Rx100 KRA8166

Address: POURNAMI PORUVAZHY NORTH CHATHAKULAM PO KOLLAM, Kollam, Kerala

I have sent my bike using bike express(way point number[protected] from Shillong to Kollam . The fuel tank got crushed from top and need a complete replacement.
I need review of professional commitment on SAFE and Quality from Safe Express.

I have done a full payment on upfront trusting your company. But disappointed the delivery.
I need to be sufficiently compensated for my loss....
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7
7Juned7
Sep 29, 2025
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My Mobile Number is Being Misused for Suspicious Deliveries

Dear Safexpress Team,

I am writing to bring to your attention that my mobile number ([protected]) is being used to schedule or receive multiple suspicious deliveries without my consent or knowledge. I have never shared my number with Safexpress nor authorized its use for any deliveries.

Please investigate this matter urgently and take necessary action to ensure that my number is not misused further. I request...
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S
sharda motors
Jul 24, 2025
Jul 24, 2025
This thread was updated on Jul 24, 2025
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Promise Delivery date 21-7-2025

Address: Bhomaka Ki Dhani jaipur Road Chomu 303702

Promise Delivery date[protected]
LR Number [protected]...
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K
Koka143
Sep 14, 2024
Sep 16, 2024
This thread was updated on Sep 16, 2024
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Delayed service delivery

It has been 10 days since my package was sent for delivery by me it has not been delivered yet. Still shows its in transit...
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D
D Allure Furnishing - create your Imagination
Jun 27, 2024
Jun 29, 2024
This thread was updated on Jun 29, 2024
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Service and material damaged.

Address: 48/1 , satbari village, chattarpur new delhi 110074

I wanted to let you know that even after I mentioned our materials were getting damaged before, the latest order still got damaged despite us taking extra precautions by packing it more securely and using fragile tape. This is the fifth time I've had to deal with upset clients because of Safexpress. One client even said that their name doesn't match their service. We can't keep using this service and we're going to spread the word on social...
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H
hotelshobhani
from Deoghar, Jharkhand
Apr 26, 2024
May 3, 2024
This thread was updated on May 3, 2024
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Package delivery delay

Package delivery delayed since many days however in shipment tracking it shows it has been reached...
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S
surajtoppo050892
Apr 17, 2024
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Report theft by the vendor of safexpress

As my safexpress, waybill number is[protected], reached my house around 2nd /3rd March. As i opened my boxes so many items was missing and I do not know what to do. How can someone theft items which are packed. I tried calling you guys but couldn't reach you and put the grievances also put no response. I tried to reach the vendor who took my boxes has blocked me. I do not know what to do. where can i find the solution. This is the first...
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B
Bhat Umar
Mar 16, 2024
May 6, 2024
This thread was updated on May 6, 2024
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Consignment AWB NUMBER 10001160462

My consignment is undelivered since last 45 days. I have never experienced such poor service from any courier service. Your agents are just cheating and spoiling your company reputation. I would suggest you please take necessary action action such agents which are misleading customers.

I have given my consignment 45 days ago to one of your agent in kashmir. He used to tell me that my consignment will be delivered with 6days....
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K
Karthiathen
Oct 8, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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Material not delivered - 10 Days holding in Nagercoil (Safexpress)

Address: Nagercoil, Kanyakumari District, Tamilnadu

It's almost more than 10days material is there in local hub Nagercoil (Safe Express) very worst not attending calls, if sometimes taking and saying no manpower with us. It's almost 20days from booking date and local team is holding for 10days. Local team contact number [protected]

LR number:[protected]

Nagercoil Pin code - 629001 (This safe express hub is holding for 10days without any response) Material...
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K
Karthiathen
Oct 8, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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Material not delivered - Nagercoil (Safexpress)

Address: Nagercoil, Kanyakumari District, Tamilnadu -629001

Dear sir,
The following LR number[protected], the material dispatched from kadi and delivered local hub Nagercoil (Pin code - 629001). The Local hub is not delivering the material now, kindly take action immediately and solve this, material is very urgent or will face a huge loss due to this....
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S
Sakshi Marskole
May 13, 2023
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Regarding pickup request

Website: Safexpress

Name-Krishna Kant marskole
Req no.- REQ[protected]

Have given order for 4 boxes On 11 may. But there is no response from pickup team. I want to know. When will the pick up team will come and give the boxes. Since 5 days I am calling them and they say tomorrow pick up team will come. But till now also there is no response of pickup team....
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V
Vijay Gunwant
Mar 17, 2023
Oct 26, 2024
This thread was updated on Oct 26, 2024
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Claim Damaged luggage

Address: A/P Islampur,Tal- Walva,dist-Sangli,Maharashtra. Pin .415409

Dear Sir.
I am writing to complain about damages caused to my three tin boxes and some contents after transport services. Sent tin boxes without damaged in your safe express transport service Ranipool, Gangtok, Sikkim to my home town Islampur, Sangli, Maharashtra. Waybill No.[protected] Ship date.06 Mar 23. And received date 14 Mar 23.
On arrival luggage (tin boxes) at my home town Islampur, Sangli, Maharashtra. I discovered...
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A
ashtalakshmi Raman
Jan 30, 2023
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Regarding claim of damaged and lost items

Dear sir
I have transported my household items through safe express in 28/11/22 from bakloh (Hp) to Padappai (Tamilnadu),
My valuables was damaged and I have lodged complaint in safe express but they are telling we are not responsible for this damaged item but we can compensate little amount,
1)IFB washing machine totally damaged not reparable
2)IFB split AC internal damaged sensors board &outfit of compressor...
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F
frznaqvi
from Gurgaon, Haryana
Aug 1, 2022
Resolved
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Website not working and nobody picking up calls

I ordered a bicycle from firefox and unfortunately, they have safexpress as their courier partners, their website has been nonexistent for 5-6 days, and their toll-free number is not working also nobody is picking up their head office phone number as well iv also noticed that sometimes it rings and sometimes it shows that its busy it's clear that they are deliberately ignoring calls. it's just hopeless with safexpress PLEASE DONT EVER DO...
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B
Babai365
Jul 11, 2022
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Charging more than Bill Value Consignment no:- 107301279

Dear Sir/Madam,
This is to bring to your notice that a Consignment was booked from Shilong to Kolkata in My address Consignment no:[protected] of Rs. 2671/-
1st The Materials were dispatched on 4th from Shilong to Kolkata as To Pay Basis your Bill states charges as:-
1) Fright Charge :- Rs.1260/-
2) Value Surcharge :- 200/-
3) Surcharge:- 453/-
4) GST:- 408
5) Total:- 2671/-
They have...
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R
Rajanish Chandra
Jul 2, 2022
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Missing item and open box

Dear sir,
I have booked parcel from bodh gaya and bangalore. But even after reaching to bangalore my parcel was not delivered to me on time it took 4 days extra for delivery as the driver was on leave what i was told.
"Waybill no.[protected]
Delivery branch Bangalore
Packing was opened and tape was cut open, materials found short". This was complaint i made to bodh gaya office he promised for compensation for...
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R
R.Vanlalduhsaki
from Aizawl, Mizoram
May 28, 2022
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Delivery service not in time

Address: Aizawl, Mizoram

Dear Sir, I wanted to make a complaint that i send my order from Pune on 14 May 2022 through Safeexpress and it reached the destination office Aizawl, Mizoram on 24 May 2022. When i went to office on 20 May 2022 the staff said that it will take two more days to deliver to home. I was in a hurry and i thought that safeexpress take less time to reach to my home so I am choosing to send through safe express. I aslo more money to deliver to my...
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