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Safexpress Complaints & Reviews

3.6
Updated: Jan 4, 2026
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Safexpress reviews & complaints(1087)

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R
rakesanand213
from Kollam, Kerala
Jan 4, 2026
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Damage to my Motorcycle Rx100 KRA8166

Address: POURNAMI PORUVAZHY NORTH CHATHAKULAM PO KOLLAM, Kollam, Kerala

I have sent my bike using bike express(way point number[protected] from Shillong to Kollam . The fuel tank got crushed from top and need a complete replacement.
I need review of professional commitment on SAFE and Quality from Safe Express.

I have done a full payment on upfront trusting your company. But disappointed the delivery.
I need to be sufficiently compensated for my loss....
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7
7Juned7
Sep 29, 2025
Resolved
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My Mobile Number is Being Misused for Suspicious Deliveries

Dear Safexpress Team,

I am writing to bring to your attention that my mobile number ([protected]) is being used to schedule or receive multiple suspicious deliveries without my consent or knowledge. I have never shared my number with Safexpress nor authorized its use for any deliveries.

Please investigate this matter urgently and take necessary action to ensure that my number is not misused further. I request...
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R
RPal65
from Agartala, Tripura
Aug 9, 2025
Aug 9, 2025
This thread was updated on Aug 9, 2025
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Dear Sir/Madam,

I am lodging a complaint in customer forum, regarding a missing item from my consignment (No.[protected]. Despite reporting this issue via ticket No. 01653564 and providing clear details of not receiving the full consignment, the ticket was closed everytime without resolving the issue. I am still missing 1 box from the consignment.

I request:
- Delivery of the remaining missing item.
- An approximate delivery time for the missing item.

Despite follow-ups, the issue remains unresolved. I seek assistance in resolving this matter.

Sincerely,
Ratan Pal
[protected]
Safexpress customer support has been notified about the posted complaint.
Aug 09, 2025
Updated by RPal65
Till date not responded except as "will arrange" vide whatsapp (no-[protected] Shishir Kumar) from SAFEXPRESS
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    S
    sharda motors
    Jul 24, 2025
    Jul 24, 2025
    This thread was updated on Jul 24, 2025
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    Promise Delivery date 21-7-2025

    Address: Bhomaka Ki Dhani jaipur Road Chomu 303702

    Promise Delivery date[protected]
    LR Number [protected]...
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    F
    fuzailaffan
    Apr 22, 2025
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    Product not deliverd

    I ordered a product from Kent and it was to be delivered by safexpress it has reached my city on 18th April but it is not delivered till now. In the tracking menu it is showing that the product was undelivered
    But I didn't received any call from any delivery boy when I tried calling customer care on 20th April he said that product would be delivered next day but it wasn't delivered I called customer care again the next day he said...
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    C
    CM-Production
    from KOLKATA, West Bengal
    Feb 28, 2025
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    Late delivery of defence goods

    Address: HINDUSTAN AERONAUTICS LIMITED.9, TOPKHANA ROAD, BARRACKPORE,KOLKATA-700120.

    Consignment No.[protected] dated 20.02.2025 was booked from Lucknow for delivery at Hindustan Aeronautics Limited (HAL), Barrackpore by Air mode only. HAL is a Maharatna PSU under Min of Defence, Govt of India. It should be delivered to Barrackpore latest by 21.02.2025 (AN) in Air mode. However, when we raised the issue for non-delivery of the item with customer care on 23.02.2025, they informed that the PIN code mentioned was wrong and...
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    P
    Path Entertainment
    from Jodhpur, Rajasthan
    Jan 28, 2025
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    Product delivered in fully damaged condition - way bill no - 100020472177

    Hi Team,
    This email is with respect to file a complaint against the subjected issue where the goods have delivered in a fully damaged condition whose issue has been escalated a week back to local jodhpur office (MR. Rocky) and via email as well to [protected]@safexpress.com and [protected]@safexpress.com on 21st Jan, 2025 but no response received as yet. The shipment was insured.
    Our companies official email id is miilee.[protected]@gmail.com.br...
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    S
    Subhash_1588
    from Mumbai, Maharashtra
    Nov 4, 2024
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    Delivery Issue of pune parcel

    I'm expecting parcel from Pune on 24/10/24 or 25/10/24, which was delivered on 21/10/24. But nothing was received, so we checked and found it's getting delay because of Diwali. When we asked but other delivery companies are delivering material 1- or 2-days delay then why not Safe Express. They forwarded a statement stating that delivery delay because of Diwali, on checking i find out that letter was issue on 28/10/24. That mean they are delaying...
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    S
    Sanju123sr
    from Suratgarh, Rajasthan
    Oct 29, 2024
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    Address: Suratgarh

    Dear Sir.
    I am writing to complain about damages caused to my almirah and some contents after transport services. Sent almirah without damaged in your safe express transport service srinagar Jammu and Kashmir to suratgarh rajasthan. Waybill No.[protected] Ship date. 29 Sep 24. And received date 20 Oct 24
    On arrival luggage (almirah) at Suratgarh Rajasthan. I discovered damages to the following items of my luggage:

    1x Almirah Rs.12000
    Safexpress customer support has been notified about the posted complaint.
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      K
      Koka143
      Sep 14, 2024
      Sep 16, 2024
      This thread was updated on Sep 16, 2024
      Resolved
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      Resolved

      Delayed service delivery

      It has been 10 days since my package was sent for delivery by me it has not been delivered yet. Still shows its in transit...
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      S
      SDE BSNL YANAM
      Aug 29, 2024
      Sep 2, 2024
      This thread was updated on Sep 2, 2024
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      Sir
      I want bring to your note about non delivery of the bsnl equipment with ref no[protected] to be delivered at Tallarevu near kakinada
      delivery person came without unloading people and asking us to arrange people for unloading

      please instruct the concern for early delivery
      Safexpress customer support has been notified about the posted complaint.
      Aug 29, 2024
      Updated by SDE BSNL YANAM
      Pls do needful
      Sep 02, 2024
      Updated by SDE BSNL YANAM
      not yet resolved
      not yet resolved
      Your case no 01045973 has been completed.
      Customer satisfaction is our highest priority. Feel Free to talk to us about any queries or feedback on our Tollfree number[protected].

      Thank You,
      Safexpress

      THIS IS THE MESSAGE RECEIVED, THOUGH ITEMS ARE NOT RECEIVED, SIMPLE CLOSING TEH DOCKET WITHOUT RESOLVING
      HOPING TO ACT TO RESOLVE
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        J
        Jasperdeva27
        from Hyderabad, Telangana
        Aug 22, 2024
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        Product delivered with damage

        Hi, Myself Jasper, I have been delivered with a parcel today 22/08/2024. My waybill number is[protected]. the bed which has been delivered has a big hole in it. How can be a big hole in the furniture? Could you please check and provide the compensation. I have also attached the picture with the delivery persons....
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        P
        Pawan9876
        from Nagaur, Rajasthan
        Aug 6, 2024
        Aug 6, 2024
        This thread was updated on Aug 6, 2024
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        Sent my luggage from through safe express from airforce station salua to airforce station bikaner on 31st may 24.my entire new luggage hasbeen damaged by courier company while doing parcel.I have claimed rs 32999/- amount but I havebeen given only 12000 for my entire loss.
        Details of my claim---
        Waybill No.[protected]
        Consignee name-pawan singh
        Email id- [protected]@gmail.com
        Contact details-[protected]
        List of damaged Items -03 items
        Value of damaged Items-40000 rs.
        Claim Amount -32299 rupees
        Bank account number:[protected]
        IFSC code:SBIN0005167
        account holder name: Pawan singh
        Safexpress customer support has been notified about the posted complaint.
        Aug 06, 2024
        Updated by Pawan9876
        Images are attached herewith.
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          G
          get_nanda
          Jul 23, 2024
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          Received damaged parts of bike at Chandigarh hub

          I sent my motorcycle from Pune Hub to Chandigarh on 1st June 2024. I received the motorcycle from Chandigarh Hub on 8th June 2024. After the motorcycle was unpacked, I noticed that the front indicators were broken and the number plate lamp was broken.
          The supervisor took my signatures even before the bike was unpacked and that didn't give me a chance to inspect the bike before signing. This is a fraud.
          During home delivery of...
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          M
          manisankarmuthupetchi
          from Borsad, Gujarat
          Jun 30, 2024
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          Broken and damaged household material shifting

          Address: 69, shajanand saranm society, borsad, anand dist

          Dear Sir
          This is to inform that, i am working in a private job and my job nature is transferrable throughout India, i have transferred materials from Coimbatore (Tamil Nadu) to Borsad (Gujarat- Anand Dist) on 06.06.2024 and 07.06.2024 Via Shipment[protected],[protected] &[protected],

          In this connection, it is desperate to inform you that the material delivered was broken (TV LED broken, Almirah, Cot, Mattress teared,...
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          D
          D Allure Furnishing - create your Imagination
          Jun 27, 2024
          Jun 29, 2024
          This thread was updated on Jun 29, 2024
          Resolved
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          Resolved

          Service and material damaged.

          Address: 48/1 , satbari village, chattarpur new delhi 110074

          I wanted to let you know that even after I mentioned our materials were getting damaged before, the latest order still got damaged despite us taking extra precautions by packing it more securely and using fragile tape. This is the fifth time I've had to deal with upset clients because of Safexpress. One client even said that their name doesn't match their service. We can't keep using this service and we're going to spread the word on social...
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          K
          Jun 3, 2024
          Jun 3, 2024
          This thread was updated on Jun 3, 2024
          Resolved
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          Resolved

          We had booked a parcel on 28th May but last 7 days no update till now
          Docket Number[protected]
          Jul 4, 2024
          Complaint marked as Resolved 
          Safexpress customer support has been notified about the posted complaint.
          Verified Support
          Jun 03, 2024
          Safexpress Customer Care's response
          Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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            R
            RAM KISHAN
            from Noida, Uttar Pradesh
            May 7, 2024
            May 14, 2024
            This thread was updated on May 14, 2024
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            Docket Delivery address
            [protected] INDIAN STEEL CORPORATION
            Address V.P.O-Bhareri, Tehsil-Bhoranj, Dist.- Hamirpur - 177024 (HP)
            Dealer Name SHASHI SHARMA
            Dealer Mobile [protected]
            Safexpress customer support has been notified about the posted complaint.
            May 07, 2024
            Updated by RAM KISHAN
            @safexpress team, teill where is the ERROr
            Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint. Our representative will resolve your issue ASAP.
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              R
              ritz1611
              from Bengaluru, Karnataka
              May 1, 2024
              May 6, 2024
              This thread was updated on May 6, 2024
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              I would like to raise a concern that I delivered my products in December which were delivered late and all broken. On following up with the company I was abused by a man with number ‪+91 98188 57879‬ and +[protected]. He abused me using all terrible cuss words (abusing with sisters and mothers cuss words and shared a photo of cheque which was never delivered.
              Safexpress customer support has been notified about the posted complaint.
              Verified Support
              May 03, 2024
              Safexpress Customer Care's response
              Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint, all your details are unavailable. Our representative will resolve your issue ASAP.
              May 06, 2024
              Updated by ritz1611
              Please share contact number for assistance
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                R
                RAM KISHAN
                from Noida, Uttar Pradesh
                Apr 30, 2024
                May 3, 2024
                This thread was updated on May 3, 2024
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                S k marketing
                3/7 plot no 8 sanket industrial estate, moraiya changodar,
                ahmedabad 382213
                sanjeev patel-[protected]
                Safexpress customer support has been notified about the posted complaint.
                Apologies for the inconvenience caused to you. Please call us on[protected] to register your complaint. Our representative will resolve your issue ASAP.
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