Sahara Q Gold Mart Limited — Didn't received Booked Gold Quantity (32Gm) against Advance book/purchase on Gold bank booked Gold value Rs.92160/-

Address:

Sahara India Pariwar, No. 2/A, Shakespeare Sarani Rd, Kankaria Estates, Park Street area, Kolkata, West Bengal 700071

Dear Sir/ Madam,
I've booked from Sahara Q gold bank of Booked gold quantity 32 gm (22 Karat ) with the Booked Gold value of Rs.92160/- (Ninty two thousands one hundred and Sixty rupees ) on dated 31/07/2012 with Receipt Number: [protected] against form number[protected].
I've not received any gold quantity which I've booked as above.

I'm a Sr. Citizen resident of India with age 80+ and suffering multiple health issues. Kindly help me to get it so that I can support my financial due to me health issues.