Saharabus.com — ac bus service was not good - required refund

Hyderabad to pune - travel thru sahara travels - 10:46 pm at kondapur, hyd (On date 31 may 2019) - pnr - 64qjs8j6

1) late pick up by 35 mins
2) multiple halt for carrying luggage
3) 2 halt at hotel of third class quality - no hygenic
3) no ac working from the morning onwards
4) after a complaint to sahara travel - hyd office, the concerned person started giving backfire and abuse wording instead of solving the issue of ac.
5) no ac repair is done till pune stop -
6) rude operator and bad wording
7) no water provided

Third class service - we need refund asap.