Saharayn Universal Multipurpose Society — Amount not received

I having problems with Saharayn Universal Multipurpose Society. Because i am facing the issue last 1yr but my amount still not received.
And i have visited office many times but there staff not corporate and not understand my problem in COVID u support to every policy holder but i am very disappointed.

I requested you to please provide my amount.

Member no.[protected]
Name: Sangeeta Devi Chaurasiya