[Resolved]  Saharayn Universal Multipurpose Society — Request to release Saharayn Universal Multipurpose Society Limited Deposits of My 69+ years old mother

My mother, Smt. Usha Gupta (69+ years old), invested in the deposits of “Saharayan Universal Multipurpose Society Limited” during the year 2012 amounting Rs.40000.00 ( Two Policy taken of Rs. 20000.00 each- one in her name ( Smt. Usha Gupta) and another one is in my name - daughter name- Swati Gupta), which were require to redeem in the year 2018 with the twice value. When she went for redemption in Firozabad branch office from where those policy were issued, they replied that the period of these policy have been increased by company due to market position, It will redeemed in the year 2020 with additional applicable rate of interest. Redemption period had been over again, but branch is refusing to release my payment. The detail of my policy is given below: 1. Policy Receipt No. 34021987027 Certificate No. 467004346818 Policy Holder Name-USHA GUPTA Amount Policy Renewed by Fzd Branch – 20000.00 dated 05.05.2018 Sahara Membership no. 920658001000 2. Policy Receipt No. 34031424597 Certificate No.467004347572 Policy Holder Name--SWATI GUPTA Amount Policy Renewed by Fzd Branch -20000.00 dated 05.05.2018 Sahara Membership no. 920658001514 Since she is 69+ years old and she has no source of income as she has been lost her husband in year 2011, she needs money to meet my medical expenses and to buy daily needs of lively hood. She has gone lot of times for payment, but she founds disappointment only. Due to her age, and situation, I request you to please consider and release her payment as soon as possible by way of demand draft or any other mean . she called lot of times at sahara toll free number at 18001036894, 18001036895 and contact lot of times at sahara office firozabad . but always found disappointments. please do the needful.