Sale Bazaar — LG TV Order - failed to deliver

Address:301 Royal Palm Nr.Soni Complex Malad West Opp. West End Bldg. Opp. Chincholi Bundeer

My name is Ayub Pasha(mobile no.[protected]), staying in Warangal, Telangana.

I have placed the order on 09th February 2021 for LG 49 inch smart TV on & transferred Rs. 17710 for the purchase through online payment.

my order ID is 577674, dated 09th February 2021. However, I have not received the product till 02nd May, 2021.

In between I tried to contact their toll free number but that was not working. I am attaching the sales invoice that I received in my mail.

Several times I have contact their customer care & one lady named Priyanka, informed that my product is stuck at Mumbai Airport & I need to fill one verification form to clear the goods. Subsequently I received through email, and later on 09th April, without delivering the TV, they have sent me Invoice with "status shown completed".

Moreover, they ask me to contact Fast Box Delivery service for courier driver details, for which Fast Box replying by email that "Dear customer, Surely we will deliver your product, Please maintain your trust in us. Our backend team is working on it. They will respond to you as soon as possible. Once you will receive a response from them, our team will definitely deliver your product as you have mentioned your billing address." and There toll free number([protected]) is also not working.

If you want I can provide all the email correspondence of both sites in PDF file, but unfortunately Iam not able to file it here as PDF file is not allowed.

I have sent 100s of emails of sale bazaar and Fast box service and called them 1000 times. I don’t have any confidence on this both site & hence Kindly look into this & arrange to get my money, Rs.17710 back.
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    301 Royal Palm Nr.Soni Complex Malad West Opp. West End Bldg. Opp. Chincholi Bundeer
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