Sambalpur University — not received transcript of my bca course after paying rs. 250 university charge

Dear sir,
I applied for bca transcript of my daughter nisha kumari on 13/12/18 and for that i deposited ₹250 as transcript charge against receipt number 192027 but i did not get the transcript as yet. I contacted several time by mail but didn't get any reply. I am attaching the documents submitted by me in university on 13/12/18.
We need this document urgently for my pr process in canada.

Amresh kumar singh
Contact-[protected]
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