Samsonite India — damage suitcase

Address:Mumbai City, Maharashtra, 400102

We bought suitcase samsonite 75cm from bagzone infinity mall andheri, on 13/08/2016. We gave for wheel repair to the company. After a week we went for collection, we found damage in the trolley n crack on the bag. Now the company is not repairing or replacing the bag. They have repaired the trolley only. Though it's under warranty period.
Please do the needful.
Was this information helpful?
No (0)
Yes (0)
Samsonite India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsonite India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    139
    Pending
    0
    Resolved
    23
    Samsonite India Phone
    +91 22 3321 2600 (Call Centre)
    +91 22 4017 4614 (IVR Number)
    Samsonite India Address
    402 Akruti Star, MIDC, Andheri E, Mumbai, Maharashtra, India - 400093
    View all Samsonite India contact information