This is regarding a bag we bought we were travelling and the bag had a big crake it is shocking that this happened as in the add u guys are showing that twenty times a man is jumping and nothing happened we are v upset as this bag is expensive. I hope u can help let me know where I can send the bag. This has never happened to us we also have used u bags but this is v upsetting. Hope u can exchange or get the same bag. Thk u
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