Samsonite India — fabric damaged & coming out from stitches

Address:

Thane, Maharashtra, 400601

Respected sir we took bag of our reputed brand Samsonite but in time of some months bag gone damaged of which sent images to company email address along with warranty card. Fabric of bag is coming out of packing & threads are coming out. On handle side fabric has came out & inner side is visible. So it’s our request to kindly replace the bag or repair it as bag is having warranty of 10yrs.