Samsonite India — Poor quality of trolley bag

Address:Nashik, Maharashtra, 422501
Website:[email protected]

Dear sir,

I bought samsonite trolley bag just before three year from kolkota with limited ten years international warranty. Due to poor quality of trolley bag index no-37427-f three times i service trolley bag tyres and fourth time i submitted bag to umrao plaza canteen devlali nashik maharashtra for chain problem or outer body damaged. I, am fade up with the poor quality of trolley bag, simultaneous many problems in trolley bag so i requested to replace my trolley bag to short out the problem as fast as possible.
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Samsonite India customer support has been notified about the posted complaint.
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I had bought a bag of American Tourister last month when i was looking for a bag they said it is an waterproof one. When I used in rain with all the cover they had provided with the bag. even though the things inside the bag became wet and a few important documents got wet(not drenched). so what is the use of buying an water resistant bag!!!
I have handed over the Samsonite trolley for repair which is under warranty in the month of March 2017. Till date there is no reply, communication or update on the subject.
I have 3 time compliant register but ur team not action
ur service is very bad pls call me this no [protected] any update

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