| Address: C2-901, Avalon Gardens, Bhiwadi, Rajsthan |
You can search my ticket details through phone # [protected]
I have registered two complaints with your toll-free number since Apr-19-2025, but till date issue has not been resolved
1. Technician came and replaced thermostat and Fridge stopped the cooling
2. Technician suggested that it require fan replacement, which was eventually done, but now ice formation has stopped in freezer compartment.
I called up you service center engineer Bhuvnesh (+91 [protected]) and he assured that someone will come to attend the issue. However, he has stopped answering my phone and SMS. Your call center representatives can only send a message to same service center, who are again not responding to my calls.
I have been living without a refrigerator for last 2 months in summers and due to the pathetic service, I am running in circles to get the issue resolved but seems no one is willing to help. Your service center technician is only interested in the visiting charges and component cost and have been pressuring me to pay the amount, despite knowing the fact that issue has not been resolved.
Please resolve this issue on priority and send someone who has the right level of knowledge to resolve the problem. Was this information helpful? | 
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