Sands Shopping Hub — Harassed and no receipt sent after the payment made

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi,

On 5th Feb I received your promotional call frm Sands Shopping hub and they intimated me about the offers. After so much push from the executives I decided to go for a combo offer of 6899/-.
I am not sure but somehow I feel like cheated. Following are the points where I feel I am harrased:

- The executive during his conversation mentioned that the person choosing their product even after knowing everything will be mad only. Hence indirectly calling me as a stupid mad person. I strongly condemn this.
- After my call, call was not disconnected and I heard all the communication that these executives were having on the background. I felt humiliated with the kind of discussion they were having about me.

Apart from these, there are other factors:
- The executive continuously forcing me to take any of the combo offers without listening to my comments. The offers and product cost were told to me were totally incorrect. For ex. Cost of mobile were told to me of 8000+ but the same model is available in market with the value of 2.5K
- It was told to me that once you pay the amount you will instantly get the information about your gift. I believed this will be using some algorithm and will be automated. But after the payment it was transferred to another department and the person has selected a gift(totally useless for me) personally. This is not at all a transparent way.
- I haven’t received any mail confirmation after my amount deducted. I don’t have any proof of my order. I even dont know when can I expect the delivery.

I am not at all happy with the service and are requesting for a refund of my amount. Please do the needful.

Transaction Details

Order ID - ORDS84954376
Transaction ID[protected]
Transaction amount - 6899