Saral Diagnostics — Regarding deny for USG after receiving payment

Respected sir/ mam
I visited our diagnostic center pitam pura on 27/01/2023 for USG Whole Abdomen with doctor prescription . I made payment online and appointment to visit on 29/01/2023, payment reciept no 22-23/00094033. On the assigned day when i reached at center.. they deny for USG . Please help me out regarding this .
Patient name Priyanka Meel
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Dear sir,
Please refer to this complaint recd by u about our center.
There are gaps which obviously complainant has not filled in.
Patient has come to us - reference is from Max H .
Patient has pregnancy & prescription is full of details of pregnancy with primary complaint of pain abdomen.
Prescription says Ultrasound whole abdomen + blood samples which are pregnancy related. Since patient is pregnant, we have to include details of pregnancy also as any good center would do (unlike the USG done elsewhere where only 3 words written about pregnancy (uterus is gravid - no details given). For details of pregnancy we have to have proper prescription as per PNDT law. Patient was explained & requested for same which they refused. How will we explain to PNDT law officers (CMO, DM etc) that we have not seen details of pregnancy & circumvented the law ? Pain abdomen - primary complaint of patient may be due to multiple reasons including complications in pregnancy (USG report done elsewhere is reported normal - So can pain be due to pregnancy related issued - this has not been resolved). Had we included pregnancy study also, report would be comprehensive. All this was explained to patient.
Regards.
Team Saral

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    E-1073, Parwana Rd, Saraswati Vihar, Pitampura, New Delhi, Delhi, India - 110034
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