[Resolved] Saral Vaastu — Complain about refund process.

ukhilare

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 410209
Website:	www.saralvaastu.com

Hi,
I have done saral vaastu in oct 2015. After 1 yr i.e me and family not experience any effect so call saral vaastu about this . call center experience is so bad no one . no one give any positive response . i request about refund but customer care executive said our expert vaastu tadnya will call you within 24 hr, 8-10 times i call cc. everytime they give same answer .i tring to call cc from nov 2016. after 2 month they said our vaastu tadnya visit your home for refund process . but no one call me and visit my home till date. last call they said vaastu tadnya visit 1 jan 2017. but no one visit home . i requesting do your refund process as early as possible because i am frustrated about services and calling cc.

- Uday khilare ([protected])

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Feb 10, 2017

Complaint marked as Resolved

Saral Vaastu customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

Saral Vaastu customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Saral Vaastu Customer Care's response Dear Uday khilare,

We are sorry to know about your unhappy experience with our service.

Saral Vaastu is committed to give full satisfaction with the results within

3 - 8 months, after the implementation of our services.

We have forwarded your request to our Subject Matter Expert Team to resolve it as soon as possible

Results are fully assured and steps would be taken right away to resolve all the issues. Please give us another opportunity to serve you.

You can call us on [protected](08:00 am to 08:00 pm) or mail us on [protected]@saralvaastu.com"