[Resolved] Saral Vaastu — Saral vaastu collecting funds without solutions and avoiding to give receipts

ssalunkhe19

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400608

We booked for consultancy for rs 500 for a home visit from saral vaasthu expert. A visiting expert from saral vaastu came and offered remedial solution by offering 15, 000 charges. And finally settled to 10500/- by cash. He gave me some cheap stuff and offered expensive solution to correct our home vaastu.
When i demanded receipt, he said the company will send the receipt by email. It has happed two to three months before. Till now no one has given me receipt in spite of several calls to...

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May 9, 2017

Complaint marked as Resolved

Saral Vaastu customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Saral Vaastu Customer Care's response "Dear Salunkhe,

We are sorry to know about your unhappy experience with our service.

Saral Vaastu is committed to give full satisfaction with the results within

3 - 8 months, after the implementation of our services.

Please share us your full name, Customer ID no. and contact no. along with your location

so we can help you as soon as possible.

Results are fully assured and steps would be taken right away to resolve all the issues. Please give us another opportunity to serve you.

You can call us on [protected](08:00 am to 08:00 pm) or mail us on [protected]@saralvaastu.com"

Jan 13, 2017

Updated by ssalunkhe19 Kindly note that, i had denied to implement the services within 15 days of your visit. And also this has been communicated to your staff around 8-10 times till now. I have denied to implement the services, because of false commitment during the presentation. And i also communicated to your staff, that i want refund of my amount( this also around 8-10 times). You have not provided any receipt as of now for my payments. The inspection was done six months ago. Your staff has been agree for the same during the every conversation.

"Saral Vaastu is committed to give full satisfaction with the results within 3 - 8 months, after the implementation of our services."

How could any one have trust on these words of Saral Vasstu, Because your could not document the things of what ever you have been charged for the customer.

Verified Support

May 13, 2017

Saral Vaastu Customer Care's response Dear Sir/Madam,

Please share us your full name, Customer ID no. and contact no. along with your location so that our concern team
can get back to you at earliest.