Saraswat Bank — bank services

Address:

Thane, Maharashtra, 400602

Mr. Amod v. Raikar b-14, nav sonali society
Near ganesh talkies, charai
Thane 400601
Date :15.06.2018

To,
The head office manager
Complaints & grievances department
The saraswat co-operative bank,
Thane

Sub : regret over your bank service.

Respected sir,
This is to inform you that my father mr. Vasant m raikar had this primary saving account sb a/c no 638 from 24.01.94 & sb a/c no 5524 from 01.02.1994 onwards in your bank & he expired on 5th jan 2011. As i was his only & nominated i approached your bank for closing this account & requested to transfer the fixed deposit amount of @ rs 3 lakhs to my other bank. Instead of checking the account details your staff advised me to get the affidavit from lawyer & when i got irritated and showed the pass book nominated name your smart bank officials advised me to continue in your bank & offered me gold account facility instead of advising me to continue the fixed deposit scheme.

As your bank does not have parking space it was inconvenient to have transaction with your bank so i could not do much of transactions. After 4-5 yrs as and when i required i forwarded cheque from this account but had not updated the pass book. End of the this last financial year i updated the passbook & found rs 800 deducted from my account for not maintaining the balance. We are common hard earning working class people whose ahrd earned money without intimation your bank deducts without giving notice or information to customers. How far this approach is correct from banking point of view? I requested the new present manager to revert it back & he told me that it was the staff’s fault who shouldn’t have advised this type of account instead she should have advised to continue the fixed deposit scheme.

I requested the manager to revert the amount of rs 800 + 1000 deducted from my account & assured him that i shall continue with your bank but he advised me to close this account & later he would try to forward the reversal application. After closure of the account the bank manager is not replying to my calls or wa messages
& now i feel ashamed of myself for following the advise of the bank officials when my father expired in 2011.

I request you to refund my hard earned money back or else i shall take legal action against the bank officials & authorities.

Waiting for your reply.

Thanking you,

Yours truly,

Mr. Amod v. Raikar
M-[protected]