Saraswat Bank Customer Care
The Saraswat Coop Bank Ltd.
Website: | www.saraswatbank.com |
Address
Building No. 2, Topiwala Wadi, Swami Vivekanand Road, Goregaon West Mumbai Mumbai City District Maharashtra India - 400062 |
Customer Care Phone Numbers and Contacts
Toll-free:
Additional info
Nodal Officer
Mr. A.S.Jain
Chief General Manager
The Saraswat Coop Bank Ltd
Saraswat Bank Ekanath Thakur Bhawan, 953, Appasaheb Marathe Marg Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555
Financial Requirement of Mid & Large Corporates
Mr. N.J.Mehta
Chief General Manager & CEO-Marketing
1st floor, Mittal Court, A Wing, Nariman Point, Opposite Vidhan Bhavan Marg, Mumbai 400021
Tel: +91 22 4368 2000, +91 22 4368 2024
For Microfinance & SME
Ms. U.A.Dharadhar
General Manager (Marketing of SME & Micro Finance)
Phatak Building,1st floor, 66, Nehru Road, Vile Parle East, Mumbai 400057
Tel: +91 22 2467 1227, +91 22 2612 6401
For Individual /Retail Queries
Shirish V. Mhambrey
Chief General Manager - Retail
Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555
For SBU-Merged Banks related Queries
Mr Abhay Limaye
General Manager - SBU-Merged Banks(Gandhakosh)
Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555
For Queries related to Business / Wholesale Advances
Mr.Kaushik Bagchi
Deputy Managing Director & CEO - Wholesale Banking
Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
View More Information...
Mr. A.S.Jain
Chief General Manager
The Saraswat Coop Bank Ltd
Saraswat Bank Ekanath Thakur Bhawan, 953, Appasaheb Marathe Marg Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555
Financial Requirement of Mid & Large Corporates
Mr. N.J.Mehta
Chief General Manager & CEO-Marketing
1st floor, Mittal Court, A Wing, Nariman Point, Opposite Vidhan Bhavan Marg, Mumbai 400021
Tel: +91 22 4368 2000, +91 22 4368 2024
For Microfinance & SME
Ms. U.A.Dharadhar
General Manager (Marketing of SME & Micro Finance)
Phatak Building,1st floor, 66, Nehru Road, Vile Parle East, Mumbai 400057
Tel: +91 22 2467 1227, +91 22 2612 6401
For Individual /Retail Queries
Shirish V. Mhambrey
Chief General Manager - Retail
Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555
For SBU-Merged Banks related Queries
Mr Abhay Limaye
General Manager - SBU-Merged Banks(Gandhakosh)
Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555
For Queries related to Business / Wholesale Advances
Mr.Kaushik Bagchi
Deputy Managing Director & CEO - Wholesale Banking
Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Customer satisfaction rating

So far so good - The company responded to our notifications and is working on resolving complaints.
Working hours
Mon | 08:00 am - 08:00 pm |
Tue | 08:00 am - 08:00 pm |
Wed | 08:00 am - 08:00 pm |
Thu | 08:00 am - 08:00 pm |
Fri | 08:00 am - 08:00 pm |
Sat | 08:00 am - 08:00 pm |
Sun | Closed |
Saraswat Bank related photos (52)
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Saraswat Bank Complaints & Reviews
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Saraswat Bank — Refunded money not credited in account
I paid the electricity bill by google pay on dt. 08.12.2020 for Rs.1023.00 but the transaction failed and got refund message from google pay on dt. 12.12.2020 that money credited to bank account. But the amount was not credited to my account till the date.
What should i do to get my money?
Google pay transaction id - CICAgKDD1IPAGg
What should i do to get my money?
Google pay transaction id - CICAgKDD1IPAGg
Complaint Status
[Jan 25, 2021] Saraswat Bank customer support has been notified about the posted complaint.
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Saraswat Bank — Not able to transfer funds
I am not able to transfer funds although I am having sufficient credit limits for withdrawal.. It is showing insufficient balance in you account..
Complaint Status
[Jan 10, 2021] Saraswat Bank customer support has been notified about the posted complaint.
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Saraswat Bank — NEFT and Direct Transfer not credit in my saraswat bank ac no 443203100000130 Narhe pune br
I have taken loan from Gaziabad finance compay they send first transaction through NEFT on 08/01/21 and second transaction send direct transfer but it's showing decline due to interstate error
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Saraswat Bank Customer Care HelpLine Number:-[protected]. Credit Card Releted Complaint Call 24 x7 Online complaint......
Saraswat Bank — Rupay Credit Card [Resolved]
I am not able to use the credit card. I have tried it no. of times. During the latest try on Amazon, the error message said "Sorry, there is a problem contacting your bank!"
Please help..
Please help..
Complaint marked as Resolved Dec 30, 2020
Complaint withdrawn..
Complaint Status
[Dec 30, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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Saraswat Bank — Saraswat Bank Credit Card related SMS
Although Saraswat Bank has blocked my credit card for reasons best known to them (since there are absolutely no dues outstanding as on date from my side), I still receive SMS's regarding the various offers on the Saraswat Bank Credit Card from time to time. This is extremely irritating. Also, I am clearly informing you that I will definitely NOT be paying the annual fees for the card since you have blocked it.
Complaint Status
[Dec 13, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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Saraswat Bank — Non Receipt of ATM Card
I, Mrs. kavita Rambhuwal Mishra is having a saving account ( [protected] ) with your branch in Thane, Vartak Nagar.
I would like to state you that my ATM card has been expired on 31.10.2020.
I have shifted my residence to a new address in dombivali east.
Add is a mentioned below :
Flat No 303, 3rd Floor, Shanti Paradise
'A' wing, Behind Union Bank, Near Anjani Paradise.
Sagaon, Dombivali East 421201.
I had inquired with your branch, they have informed me that the new ATM card is already been posted to my OLD address.
Kindly let me know, whether i personally can collect the ATM, by visiting to your concerned branch.
I am following up for same from last 25 days, why is it taking so much time. Please revert back.
I would like to state you that my ATM card has been expired on 31.10.2020.
I have shifted my residence to a new address in dombivali east.
Add is a mentioned below :
Flat No 303, 3rd Floor, Shanti Paradise
'A' wing, Behind Union Bank, Near Anjani Paradise.
Sagaon, Dombivali East 421201.
I had inquired with your branch, they have informed me that the new ATM card is already been posted to my OLD address.
Kindly let me know, whether i personally can collect the ATM, by visiting to your concerned branch.
I am following up for same from last 25 days, why is it taking so much time. Please revert back.
Complaint Status
[Nov 28, 2020] Saraswat Bank customer support has been notified about the posted complaint.
Please solve the query as soon as possible.
Kindly reply, as there is no reply from the bank till date.
Why so much delay is been done ? The ATM is been returned on 20th October from my residence address. I have called for same at the concerned branch, but there is no response from them.
Kindly give me a valid reply, otherwise I will have to close the account due to your irresponsible staff.
Why so much delay is been done ? The ATM is been returned on 20th October from my residence address. I have called for same at the concerned branch, but there is no response from them.
Kindly give me a valid reply, otherwise I will have to close the account due to your irresponsible staff.
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Saraswat Bank — Amount not credited
Dear Saraswat Bank,
My name is Trupti D. Jadhav, I am having an Savings account with you bank with A/c No. [protected] at Ghatkopar west Branch.
I had Use my debit car for shopping on Amazon.in site . but due to some reason i cancelled the order and opted for refund.
Amazon.in had already refunded the amount into original payment mode, that is Saraswat Bank account.
The transaction took place on 22nd of Oct 2020, Now today is 15th of Nov 2020 i haven't received the amount in my account.
I am sharing the RRN 30005402970291237249603.
Please look into this matter.
regards
Trupti Jadhav
[protected]
My name is Trupti D. Jadhav, I am having an Savings account with you bank with A/c No. [protected] at Ghatkopar west Branch.
I had Use my debit car for shopping on Amazon.in site . but due to some reason i cancelled the order and opted for refund.
Amazon.in had already refunded the amount into original payment mode, that is Saraswat Bank account.
The transaction took place on 22nd of Oct 2020, Now today is 15th of Nov 2020 i haven't received the amount in my account.
I am sharing the RRN 30005402970291237249603.
Please look into this matter.
regards
Trupti Jadhav
[protected]
Complaint Status
[Nov 15, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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Transaction made from paytm from account to account but its take wrong upi id & money got transfer from my account...
Saraswat Bank — Online banking
Amount had been entered in the account through my mobile saraswat app amount of rupees 15000/-
Ac.no.[protected]
ifsc code -PYTM0123456
Ac.no.[protected]
ifsc code -PYTM0123456
Complaint Status
[Oct 30, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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Saraswat Bank — Debit card expired
Myself sankalp Desai, my account number is SBPUB/26105989, debit card was expired in previous month, so I visited nearest branch but they told called to your home branch, I m trying to called them but didn't any get response.
Please help and issue my new card on priority basis.
Thanks
Sankalp Desai
[protected]
Please help and issue my new card on priority basis.
Thanks
Sankalp Desai
[protected]
Complaint Status
[Oct 18, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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Saraswat Bank — Online digital debit card issue
I have generated digital debit card and sent message to activate the same but yet I have not received message of activation of debit card. It's been more than 13 hrs and still card is not activated.
Complaint Status
[Oct 16, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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My account number is [protected]
Name .arun murgesh ayyam
My money got debited from kotak mahindra atm and...
Name .arun murgesh ayyam
My money got debited from kotak mahindra atm and...
Saraswat Bank — Incompetent staff/ poor service at goregaon west sv road opp filmistan studio branch
Dear sir/ma'am,
I hope that I'm addressing the the right person else my concerns get directed to right personnel....
I hope that I'm addressing the the right person else my concerns get directed to right personnel....
I and my husband had a home loan and a top up loan with Saraswat Malad Branch. My husband passed away on 1 Aug due to sickness....
Saraswat Bank — Neft done in wrong account but account is not available but refund not received [Resolved]
On 26.09.2020 i have done neft from m. S. Ansari & co. Saraswat bank to [protected] instead of doing in [protected] its an punjab national bank acoount no. But after spoking to punjab national bank employee he said there is no such account of given account no. ([protected]) but still now i have not received my money back so please do the needfull.
Refrence no. Rns[protected]
Thanks
[protected]
Refrence no. Rns[protected]
Thanks
[protected]
Complaint marked as Resolved Oct 1, 2020
REFUND WAS ALREADY RECEIVED SORRY FOR INCONVENIENCE
Complaint Status
[Sep 28, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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Reminder
Dear sir,
Please resolve my issue of share certificate. Also i wanted top-up loan against my housing...
Dear sir,
Please resolve my issue of share certificate. Also i wanted top-up loan against my housing...
Saraswat Bank — remittance to wrong account no. via neft.
Dear sir,
I have a saving account in the saraswat bank, nancy colony branch, borivali east, mumbai.
The ac number is [protected]. On 29.4.2020,
I have transferred through neft ₹ 10000.00 to my relative's ac [protected] bank of baroda, khanderao market branch.
The transaction ref of saraswat bank is :
Neft transaction with ref no r[protected] for rs.10, 000.00 has been credited to benf [protected] /ifsc-barb0khande on[protected] at 16:05:14 - saraswat bank
However, i mentioned wrong ac no. As [protected]. I inform this mistake to my branch.
Immediately saraswat bank informed the bob branch to block the money. The money was blocked by b0b.
Now, though my branch is following with bob and has also raised the issue with bob neft/rtgs cell. They are not returning the money.
You are requested to look into this and help me to get my money back.
Thanks & regards,
Amal chitre.
[protected].
I have a saving account in the saraswat bank, nancy colony branch, borivali east, mumbai.
The ac number is [protected]. On 29.4.2020,
I have transferred through neft ₹ 10000.00 to my relative's ac [protected] bank of baroda, khanderao market branch.
The transaction ref of saraswat bank is :
Neft transaction with ref no r[protected] for rs.10, 000.00 has been credited to benf [protected] /ifsc-barb0khande on[protected] at 16:05:14 - saraswat bank
However, i mentioned wrong ac no. As [protected]. I inform this mistake to my branch.
Immediately saraswat bank informed the bob branch to block the money. The money was blocked by b0b.
Now, though my branch is following with bob and has also raised the issue with bob neft/rtgs cell. They are not returning the money.
You are requested to look into this and help me to get my money back.
Thanks & regards,
Amal chitre.
[protected].
Complaint Status
[Sep 17, 2020] Saraswat Bank customer support has been notified about the posted complaint.
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Saraswat Bank — Ecs charges for month of march
As per rbi their will be no penal and bonuses charges from 1st march 2020 to 31 aug 2020. Then why rs 3500 ecs dr return charges is cut for month of march from my account. 17 entries of ecs dr charges in just 30 sec without informing me. Very bad experience from saraswat bank
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