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Saraswat Bank Complaints & Reviews

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Updated: Dec 8, 2025
Complaints 248
Resolved
26
Unresolved
222
So far, so good. Saraswat Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Saraswat Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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Saraswat Bank reviews & complaints(248)

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S
SMC_92
from Pune, Maharashtra
Dec 8, 2025
Dec 8, 2025
This thread was updated on Dec 8, 2025
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Expired website certificate

Saraswat bank wants me to verify my email id.
The link they have provided to do so has expired security certificate.
Do not proceed with such links.
It could be dangerous and your personal information could get intercepted.
Please see the screenshot....
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N
nkanabar
from Chennai, Tamil Nadu
Jul 25, 2025
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Internet banking not working

Address: Mumbai

The internet bank is too slow and most of the time it is not working. It has the worst website and internet facilities as you can barely do any transaction through net banking...
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P
patilshubham@9273
from jalgaon, Maharashtra
Apr 28, 2025
Apr 28, 2025
This thread was updated on Apr 28, 2025
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Urgent complaint regarding delay in kyc update and account freeze

Address: Plot no. 6, town centre c-2, near cidco bus stand, cidco, new aurangabad - 431 003.

Dear Saraswat Bank Team,

My name is Shubham Satish Patil, and I have been a loyal customer of Saraswat Bank, Aurangabad CIDCO branch, for the past 6-7 years. I am writing to raise a serious concern regarding my account, which has been frozen due to KYC requirements.

I had sent all the necessary KYC documents via Speed Post to the branch on 21st April 2025, and according to tracking information, the documents...
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P
Pappu1212
Jul 26, 2023
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Kyc

Address: Goregoan west filmistan branch

I want to do kyc online as i cannot visit branch...
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P
Prathme
from Pune, Maharashtra
Dec 17, 2022
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Money debited and msg shows time out failed therefore did not receive merchant

Address: Pune
Website: www.Saraswatbank.com

Msg shows time out transaction failed but money was detected and did not receive merchant

How much time it will take to receive back in my account....
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G
Gora Chakrabarty
May 16, 2022
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Transaction timed out money deducted

On 13th May 2022 5:19pm made IMPS of Rs.22000, money deducted immediately. Then received an SMS "fund transfer request ...is timed out.
called customer care and as per their instruction I waited 24 hrs, then mail dispute form on 14th May2022 7:05pm.
but till 16.05.22 11:03am there is no reply or any refund in my account...
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S
SagarSanjaySurve
May 14, 2021
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Auto debit of Rs.20315.17 from account

Name of the account holder- Sanjay Dhondu Surve
Account No-[protected]
Branch Virar East, Palghar, Maharashtra

There is an auto debit from my account of Rs.20, 315.17/- with the description ACH DR SEQ NO: [protected]
I have no idea about this debit and deduction. Kindly help me out as i am unable to trace this transaction. Also, i visited the branch but the branch executive denied having any information...
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M
mayuresh kovle
May 13, 2021
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Poor New Net Banking Interface

Dear Sir/Madam,

The new internet banking user interface for Saraswat banking is very poor, and not at all user friendly to navigate.

1. The home page layout is very poor
2. From home page there is no easy way to navigate to the transactions details
3. There is some pop-up comes which allows to select dates to see detailed transactions but nothing happens when I try to select date
4. The...
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R
Rahul sarvajeet singh
from Mumbai, Maharashtra
Apr 28, 2021
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Money debited from account but no withdraw

On 27th of april I have done transction from ATM machine 3 where fail but I got the msg of amount debited from my account in which 4000 rs transction was credited to my account in 5 min but the amount of 8000 and 2500 rs which was not withdraw is still pending to get credited as told by my brance in Bandra east not getting any response from ur side.
If not get clear I am having the video proof which I will post on social media by which...
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R
Rohan Powar
Feb 12, 2021
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Mental harassment

Address: Saraswat Thane khopat

Rohan Powar
Loan id: [protected]

Hello Team,

To all Employees of Saraswat Bank.

I am being harrased by the Thane Khopat Branch Manager, Mr Vinod Dhond (vinod.[protected]@saraswatbank.com) for loan repayment. I have already informed him and had given a written request as on January 28th 2021 that I will be paying in full by April or May 2021 with all charges, the email which he did not acknowledged...
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C
Chandreyee90
Feb 3, 2021
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Fraud on 22nd January 2021

Address: Virar , Mumbai

Frau by SAHU KRITIKA SHANKAR - account holder of Saraswat Bank Virar Mumbai branch.
A/c no[protected]

No support provided from the bank.
Saraswat bank is fraud...
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A
ADVOCATE VANDANA GUPTA
from Powai, Maharashtra
Oct 30, 2020
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Online banking

Address: virar west, saidham apt, dongarpada , floor no1, 1st floor,

Amount had been entered in the account through my mobile saraswat app amount of rupees 15000/-
Ac.no.[protected]
ifsc code -PYTM0123456...
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C
Chinks Julez
Oct 3, 2020
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Account frozen

I and my husband had a home loan and a top up loan with Saraswat Malad Branch. My husband passed away on 1 Aug due to sickness. We submitted for insurance against loan claim with both insurance companies. Within a week's time, I received a lumpsum amount against the home loan. My home loan o/s was about 6 lakh and I received about 20 lakh. I informed the bank, the they debited the home loan o/s and froze my account with balance available...
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V
VIKAS ANAND NAIK
from Pune, Maharashtra
Sep 21, 2020
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issue of share certificate

Reminder
Dear sir,
Please resolve my issue of share certificate. Also i wanted top-up loan against my housing loan.

Vikas naik

—

From: vikas naik
Sent: monday, september 14, 2020 9:44 am
To: [protected]@saraswatbank.co.in
Cc: vikas naik
Subject: re: 102nd foundation day

Dear sir,

Please resolve my issue of share certificate....
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S
Sachin A. Sonawane
from Mumbai, Maharashtra
Aug 26, 2020
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Online transaction fraud

I had ordered a Teclast Tablet/ PC, [ order ID- MS1875] from 'tapgig.in, powered by Shopify' worth rupees: 2, 999, on15th of August 2020. The payment was made from my phonePe UPI, [Account no: [protected]] (phone number: [protected]- Transaction ID P2008151600197841441155. The transaction was made through PayU payment service. (PayU payment ID[protected]. The payment wasn't made to the vendor 'tapgig.in' but, some (Divyanshu Jain).No delivery...
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A
Akshay Pavanaskar
from Mumbai, Maharashtra
May 26, 2020
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debited money from bank but not received from atm machine..

In morning around 10am to 10:30am..
I'm entered in a saraswat bank atm at shalimar, nashik.
I have entered in cardless cash withdrawal
Request also confirmed from bank app. Of rs 3600/-
After otp entered, message from bank that money was debited... But atm machine is out of service.....
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S
[email protected]
from Vasai-Virar, Maharashtra
Oct 12, 2018
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refund of money

Address: Thane, Maharashtra

On 06/10/2018, at 16:13 hours, 198 and 34 rupees respectively were debited from my account while making online balance recharge from paytm app. I had received a message of the money being refunded to my account within a week. It's been a week now and i still have not received the refund. I hope you would look into the matter and the refund would be credited as soon as possible. With regards from shweta awati....
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S
Supriya Productions
from Mumbai, Maharashtra
Jun 23, 2018
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a complaint against your shimpoli branch, borivali west. (2 major complaints)

Address: 400092

To,
Saraswat Co-operative Bank Limited.

This mail is regarding putting a complaint against your shimpoli branch, borivali west.
This is to inform you that my father Mr. Govind Chavan has this primary saving account a/c no [protected], in your shimpoli branch, borivali west.
we deposited Rs.20, 000/- yesterday[protected], Time: 3.30pm) & received a counter receipt of the amount deposited but now even...
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P
Priyanka1412
from Mumbai, Maharashtra
May 17, 2018
Resolved
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transaction failed but amount deducted

Address: 400060

I did two transactions yesterday on the name of dav new panvel school one of them got failed but amount got deducted from my account. It happened on 16th may 2018, 2.49 pm

Its been more than 24 hours still i did not received any communication from your side.

Arrange my refund asap.

Account number - [protected]
Priyanka mahadev chavan
Amount - rs 8686...
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J
Jagdip Vaishnav
Feb 13, 2018
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no response from management of saraswat bank

Address: 400025

Sir
Re — saraswat bank exploits customers
Undue cheque book charges
—
I was maintaining savings bank account with saraswat bank,
D b marg, mumbai central branch since november 1998. I had
To close this savings bank account since i am shifting.

I had obtained only tow cheque books during tenure of this account, second cheque book i was compelled to take since account numberbr...
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