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Saraswat Bank Complaints & Reviews

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Updated: Jul 25, 2025
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Saraswat Bank reviews & complaints(245)

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N
nkanabar
from Chennai, Tamil Nadu
Jul 25, 2025
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Internet banking not working

Address: Mumbai

The internet bank is too slow and most of the time it is not working. It has the worst website and internet facilities as you can barely do any transaction through net banking...
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Address: Kharghar Navi Mumbai 410210

Subject: Complaint Regarding Dishonor of Cheque No. 125835 Dated 30/04/2025 and Unjustified Charges

Respected Sir/Madam,

I, Miss Sayali Patil, am writing to formally lodge a complaint regarding the dishonor of a cheque issued in my favor and the subsequent charges levied by your bank, which I consider arbitrary, unjustified, and unacceptable.

Details of the Transaction:

Cheque Number:...
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patilshubham@9273
from jalgaon, Maharashtra
Apr 28, 2025
Apr 28, 2025
This thread was updated on Apr 28, 2025
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Urgent complaint regarding delay in kyc update and account freeze

Address: Plot no. 6, town centre c-2, near cidco bus stand, cidco, new aurangabad - 431 003.

Dear Saraswat Bank Team,

My name is Shubham Satish Patil, and I have been a loyal customer of Saraswat Bank, Aurangabad CIDCO branch, for the past 6-7 years. I am writing to raise a serious concern regarding my account, which has been frozen due to KYC requirements.

I had sent all the necessary KYC documents via Speed Post to the branch on 21st April 2025, and according to tracking information, the documents...
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S
sakshivichare
Apr 12, 2024
Apr 12, 2024
This thread was updated on Apr 12, 2024
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Address: a/27 2:1 darshan chs sector 15 airoli navi mumbai 400708

I closed my saving and current account from saraswat airoli branch due to mental harassment by branch. and at that time, I handover all cards and documents to branch.
And now after two month I am getting call credit card department regrading late fee is changed on you card and daily interest also charged on this fine.

I am requesting you that please waived my fine and charges.

Name:- sakshi sagar vichare
Account No.:- [protected]
Credit card No:- 6528 73xx xxxx 9843
contact No. :- [protected]
Saraswat Bank customer support has been notified about the posted complaint.
Apr 12, 2024
Updated by sakshivichare
please solve my complaint as soon as possible.
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    D
    Dina sheth
    Jan 4, 2024
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    Address: 1201-A KIA PARK APPTS VIRA DESAI RD ANDHERI-WEST

    Dear Sir
    we paid by GPAY to Lifestyle omternational pvt ltd
    On 31st dece.2023
    Ref.no.:[protected] &[protected]
    Rs.5, 411.40 x 2 time
    As per Our bank Already Debited in my Saving a/c no:-0637
    as per Record of Lifestyle they said we have not Received
    above amount
    pl.do take action on it
    Saraswat Bank customer support has been notified about the posted complaint.
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      P
      Pappu1212
      Jul 26, 2023
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      Kyc

      Address: Goregoan west filmistan branch

      I want to do kyc online as i cannot visit branch...
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      L
      laxmim
      Jul 20, 2023
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      I submitted the above bill to Cashier ( took around 1 hour as she was not available)
      The cashier checked the bil with MGL INVOICE OK ( AS USUAL)
      Raining Cats and dogs, myself 76 Yrs Age
      So I left

      Kindly See the bill is Paid My mob No [protected]

      Santosh Kr Mallick
      SB A/C No [protected]
      Saraswat Bank customer support has been notified about the posted complaint.
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        L
        laxmim
        Jul 20, 2023
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        Address: Agarwal Corner Nerul 400706

        The cashier Saraswat Bank Nerul br 0268 has taken the Chq 016475
        dated 20/07/23 verified OK with MGL Bill

        It took around ONE Hour as She was not in her seat
        It was raing cats and dogs, mine is of older age.

        I kept the Chq with Cashier.
        Request to see the bill is paid as usual by the Bank
        Saraswat Bank customer support has been notified about the posted complaint.
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          P
          Pratikkumaracharya
          May 6, 2023
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          My name pratik Acharya. I have account in Bapunagar Branch at ahmedabad. I have two fd one for my mother name & one for mine. March 9 my mother visited with both sign Fd at branch. She requested both fd mature on April 13 & is that possible to transfer mother name with new tenure because april no one available at home to submit original fd we out of country & back in july. Manager Mr. Sarthak Shah told possible & as per his instruction she wrote application & submitted at branch. On 13 April when Both fd auto renew i called Mr. Sarthak he told he will do it & update me. 20 days i follow up with Mr Sarthak at the end he told not possible. I told please close my fd & credit to my account in july when I will back india i will submit original fd at branch then he told send mail. After one week follow up he told next day he will do next day now today when I called he told it's not possible. If manager pass wrong information then how customer trust in bank. I have very bed expireance with this branch manager about passing wrong information. Ilwhen i will back july i will close that account even my all friend who have account in this branch i will share that expireance. I hope after seeing that message sone one take action on it
          Saraswat Bank customer support has been notified about the posted complaint.
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            A
            Ananya Mehta
            Mar 20, 2023
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            There was a payment done by my friend, and the money was supposed to come in my account which is in punjab national bank, he used phonepe platform and sent it using mobile [protected]@ybi and the account got transferred in another account which was in saraswsat bank.
            so it seems that someone else has an account linked to my current and authorized mobile number. Please look up into the matter asap.
            Saraswat Bank customer support has been notified about the posted complaint.
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              Ananya Mehta
              Mar 20, 2023
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              There was a payment done by my friend, and the money was supposed to come in my account which is in punjab national bank, he used phonepe platform and sent it using mobile [protected]@ybi and the account got transferred in another account which was in rhis bank.
              so it seems that someone else has an account linked to my current and authorized mobile number. Please look up into the matter asap.
              Saraswat Bank customer support has been notified about the posted complaint.
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                M
                Manoj3338
                from Thane, Maharashtra
                Mar 10, 2023
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                Address: Maharashtra Thane west, Thane, Maharashtra

                I manoj k choudhary have taken a housing loan from your bank from Vartak nagar branch of rupees 25 lakhs for 25 years. Now i my going for a balance transfer but the staff of your Vartak nagar branch is not supporting me. From last ten days I m regularly going to branch for my lod n four closer n property documents xerox copy but I m not getting any response from their side.
                So I request you to pls help me out with this issue.
                Saraswat Bank customer support has been notified about the posted complaint.
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                  P
                  Prathme
                  from Pune, Maharashtra
                  Dec 17, 2022
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                  Money debited and msg shows time out failed therefore did not receive merchant

                  Address: Pune
                  Website: www.Saraswatbank.com

                  Msg shows time out transaction failed but money was detected and did not receive merchant

                  How much time it will take to receive back in my account....
                  +1 photos
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                  Aishwariya Dhaygude
                  from indore, Madhya Pradesh
                  Jul 7, 2022
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                  Address: 21/1 chattribagh INDORE

                  Sir/Madam

                  I have given cash for Account opening in the name of Trust .I agress documents formalities incomplete from my side therefore account opening form rejectedbut Saraswat bank Annapurna road branch Indore not ready to pay me cash back which I have deposited Cash Amount Rs.5000/-

                  Please resolved my issue I am not satisfied with service the higher authority if branch not ready to resolved my queries alomot one year passed

                  Thanks and Regards

                  Arun Dhaygude
                  Saraswat Bank customer support has been notified about the posted complaint.
                  Not resolved yet
                  Compliant is resolved

                  Arun Dhaigude
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                    Aishwariya Dhaygude
                    from indore, Madhya Pradesh
                    Jul 5, 2022
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                    Address: 20/1 CHATTRIBAGH INDORE

                    I trustee of shri alumba mata sarwajanik sanstha have given documents for account opening in the name of trust but some documents is pending from our side.
                    Bank has rejected account but not return me cash which i had deposited almost one year passed but still they are not ready for return the cash of rs 5000/-

                    please look into the matter

                    mr. Arun dhaygude
                    Saraswat Bank customer support has been notified about the posted complaint.
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                      B
                      BABUL PRAJAPATI
                      May 20, 2022
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                      Address: Hiranandani branch saraswat bank

                      Dear sr mere loan account. Se. 263280Rupay kam karne ki krupa kare..

                      Mai jab 2 bank me visit kia.. Reply me.refrance num. Apke email pe aayega.. 10/04/22 ko bank manager ne kaha sorry delay hogaya.. Saraswat bank hirananadani. Branch.bol rahe hai hum except kar rahe hai galti ho gaya.. Sr meri samasya ka samadhan karne ki krupa kare.. Babul prajapati
                      Saraswat Bank customer support has been notified about the posted complaint.
                      May 20, 2022
                      Updated by BABUL PRAJAPATI
                      Pls sir my problem solved

                      May 20, 2022
                      Updated by BABUL PRAJAPATI
                      Prajapati Babul
                      Loan account. Num [protected]
                      Saving ac. [protected]
                      Mobile num.[protected]
                      Hiranandani branch Powai
                      400076

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                        G
                        Gora Chakrabarty
                        May 16, 2022
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                        Transaction timed out money deducted

                        On 13th May 2022 5:19pm made IMPS of Rs.22000, money deducted immediately. Then received an SMS "fund transfer request ...is timed out.
                        called customer care and as per their instruction I waited 24 hrs, then mail dispute form on 14th May2022 7:05pm.
                        but till 16.05.22 11:03am there is no reply or any refund in my account...
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                        B
                        Baanganga Jewellers
                        Mar 26, 2022
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                        Dear Team,

                        My name is Princy A/C no [protected].

                        I made two payments online for my instant cash loan installments

                        1) SKY LOAN - 4027/- via google pay on 25th March 2022 at 12.12 am through and the amount has been successfully been debited from my account which I have received confirmations on app and via SMS, however the receiver claims that the payment has not been received and is stuck at the gateway
                        I have not received a refund of the same and its more than 24 hours now, I have attached necessary documents for your kind perusal.
                        when approached bank they said I need to fill the charge back form for the same and there's no guarantee if it will be returned or no
                        Moreover i have been charged with penalty charges from the loan provider and it is totally not my fault

                        2)CREDIT LOAN - 2060/-
                        I made this payment for an other instant loan via IMPS at 15.10 pm on 25th March 2022 via Saraswat banking application, The IMPS got declined and I have received SMS for the same, however the payment has been debited from my bank account and not been credited back to me till now its more than 24 hours
                        I was asked to fill the charge back form however there is no guarantee on the returns.
                        I have attached necessary bank confirmations for your perusal.

                        3) Bank account statement.
                        I request for an account statement of this month 1st March to 26th March 2022 approx 50 times now via the app, netbanking, customer service and whatsapp facility however i have not received a statement till now even once pls take it into consideration and help me get thru this i request you humbly.
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                          pmhoskote
                          from Mumbai, Maharashtra
                          Jan 20, 2022
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                          Address: Malad West

                          Regret to inform about delaying in providing any sevices to valuable customers.Sarswat Bank, Malad West branch (Mamledar Wadi).
                          My past as well as current experience I would like to whenever I requested for any certificate from my branch, bank staff always said that they have no time to do.They said u will get after some days as they are so busy.Is it correct service?In other banks all certificates and transaction are done within a second.Yesterday I requested for the provisional certificate only for the 2-3 months but the bank not issued by the same day.As usual staff answered that they have no time to give.I really gets the worst experience from the Sarswat cooperative bank.I think the name itself not worth for their valuable customers.ie cooperative...
                          Saraswat Bank customer support has been notified about the posted complaint.
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                            vinayfateh
                            Jan 6, 2022
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                            Address: Ulhasnagar 2

                            Covid 19 ki wajise se mai bhut parshan hu mere a/c se har bar paise cut ho ja rahi h mai bhut tang ho gaya hu sir madam muje mere paise wapse chyi plz condition kharb hai
                            +1 photos
                            Saraswat Bank customer support has been notified about the posted complaint.
                            Jan 06, 2022
                            Updated by vinayfateh
                            Plz cash bank my money in my account
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