Saraswat Bank Customer Care
The Saraswat Coop Bank Ltd.
Customer satisfaction rating: 2%
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94
COMPLAINTS

Saraswat Bank Customer Care

The Saraswat Coop Bank Ltd.

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Address
Building No. 2, Topiwala Wadi, Swami Vivekanand Road, Goregaon West
Mumbai
Mumbai City District
Maharashtra
India - 400062

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
67
down
28

Phone:
Phone:
up
71
down
16

Additional info
Nodal Officer

Mr. A.S.Jain
Chief General Manager

The Saraswat Coop Bank Ltd
Saraswat Bank Ekanath Thakur Bhawan, 953, Appasaheb Marathe Marg Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

Financial Requirement of Mid & Large Corporates

Mr. N.J.Mehta
Chief General Manager & CEO-Marketing

1st floor, Mittal Court, A Wing, Nariman Point, Opposite Vidhan Bhavan Marg, Mumbai 400021
Tel: +91 22 4368 2000, +91 22 4368 2024

For Microfinance & SME

Ms. U.A.Dharadhar
General Manager (Marketing of SME & Micro Finance)

Phatak Building,1st floor, 66, Nehru Road, Vile Parle East, Mumbai 400057
Tel: +91 22 2467 1227, +91 22 2612 6401

For Individual /Retail Queries

Shirish V. Mhambrey
Chief General Manager - Retail

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For SBU-Merged Banks related Queries

Mr Abhay Limaye
General Manager - SBU-Merged Banks(Gandhakosh)

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For Queries related to Business / Wholesale Advances

Mr.Kaushik Bagchi
Deputy Managing Director & CEO - Wholesale Banking

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025

View More Information...

Customer satisfaction rating
2%
Complaints
94
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat08:00 am - 08:00 pm
SunClosed

Saraswat Bank related photos (10)

Saraswat Bank Complaints & Reviews

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Saraswat Bank — issue of new pass book by a different branch

 Manisha Kshatriya on Aug 7, 2018
My family has 5 sb acts elite gold with different branches of yr bank. There is one branch i. E. Ballard estate, mumbai near my office where i update the pass books under d anywhere banking facility. But that branch denies to issue a new pass book when d pages get exausted. Is it a rule that d branch with which u hv a act can only issue a new pass book. At least i dont think so. And if it is so why do we say anywhere banking. Update me on d same please....
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — non delivery of credit card.

 dinupavi on Aug 3, 2018
I am one of the account holder of your bank with below mentioned address, my complaint is regarding the non delivery of credit card, which has been despached on 19/07/2018 from you with vide despatch no awb # ea[protected]in dated 19/07/2018. Please do the needful & oblige.

My address:
Dinesh kumar b b, #44, 1st main, 2nd cross, mahajana layout, vijayanagara 2nd stage, mysore 570017....
Complaint comments  Read comments Complaint category Credit Cards

Saraswat Bank — payment not received

 abhaygupta1994 on Aug 3, 2018
I did imps from saraswat bank ac no.[protected] (Branch dadar-e) on 8/5/2018
Of 10000/- (Ref no.[protected] to bank of baroda ac no. [protected] (Ifsc barb0bupgbx)
But till date it is not received in the account and nor refunded in my account. I am in touch with both the banks but they both are not giving any proper reply
Plz do the needful

My contact details are given below
Mahesh kumar -[protected]
Mail id - abhaygupta19941@gmail.com...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — variation of nomination on fixed deposit receipt

 wamankamat on Aug 2, 2018
Dear sir

My mother aged 92 years is an account holder in your naupada thane branch with sizeable fixed deposits. Her savings account number is [protected]

All these years she was being allowed to register nomination each deposit receipt wise and her request was being promptly responded to.

As she desired to make some variations to the existing nominations, i, on her request, approached the said branch on 19/07/2018 with duly completed/signed nomination variation form (Form da-3).

I was told that though it was allowed earlier, due to...
Complaint comments  Read comments Complaint category Business & Finances

Saraswat Bank — money withdrawn from my account thru mobikwik without my authorisation worth 25000 rs.

 rajesh chaudhari 1 on Jul 27, 2018
Fraud happened in my account number [protected] for amount rs. 25000/- as per below dated on 27/07/2018 at 12.0 pm
.
1. Rs.4000/- at mobikwik new delhi
Txn number[protected]

2. Rs.20000/- at mobikwik new delhi
Txn number[protected]

3. Rs.967/- at mobikwik new delhi
Txn number[protected]
This payment transaction done without my authorisation. I also visited bank but getting no proper response....
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — refund from wrong account transaction [Resolved]

 sagarpatil986 on Jul 24, 2018
Hi, i am sagar patil,
I am having account in icici bank. By-mistake i have sent inr 22, 838 amount to wrong account number of saraswat bank.
(Transaction ref no :mmt / ref[protected]
Icici bank has marked mail to saraswat bank after my complaint regarding wrong account transaction.
I went to saraswat bank chinchwad isfc: srcb0000389, they have taken my written request, after 3 weeks i went to the branch again because i have not received my money back into my account.
They have confirmed me that they have processed my request and i 'll get my money after...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — amount debited without debit card

 Deepa Chaddha on Jul 18, 2018
I m Deepa. my salary account with Saraswat Bank my home branch is Delhi Lajpat Nagar.i was very shocked when I received Debited message amount of Rs 10000/- 2 times debited.i immigiate check my debit card which was In my purse at same time.at that time I was in my office which is situated at Delhi model town dated on 18/07/2018.in between 2:33 to 2:35.amount withdrawl in haryana Gurgaon at same time.i didn't no what was happen....
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — delay in my home loan sanction

 Vinod_ssrbank on Jul 17, 2018
This is regarding my home loan applied in akola branch, I have initiated for my home in saraswat bank in month of may-2018, provided all the necessary document required for home loan, now it's being more than 50 days, and i have no idea when my loan will get approved even after providing with all the document, this loan i am taking to re construct my old home, because that home is too much older and can colaps at any time due to heavy rain, my family is staying in that home, i have taken another home on rent to shift my luggage and to start construction, but due to home loan is pending i am not...
Complaint comments  Read comments Complaint category Loans

Saraswat Bank — net banking issue - old database upload several time

 AmeySingnapurkar on Jul 16, 2018
Hello,
I have observed that every time after 8pm there is a old database uploaded of 3rd May and we are unable to use the netbanking system. I have reported this issue to the local branch and call center of saraswat bank but there is no response from their side.

I'm unable to lodge a compaint to their nodal officer as his email ID is not mentioned anywhere.

As per RBI guidelines the Bank is violating the SLA....
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — not received card & netbanking payment in third party

 Bharat Lahase on Jul 16, 2018
I will pay the payment in Transport Department Goverment of Maharashtra E-Receipt for online Driving Liecen daily 15/20 customers but 3/5 custormers not ricived payment in thrid party & not Revers payment in my account.our card & net banking service is very problmetic
my mo no is [protected] i will call our bank & not saticfide anuser your custormer care center...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — unethical behaviour

 abhijeet10687 on Jul 15, 2018
My name is Abhijeet Wakkar, A/c No [protected] and my mothers name is Kalpana Wakkar, A/c No [protected]. We both have savings account in Saraswat Bank. Today on 15/07/2018, I have reached the bank premises by 11.35. The bank was closed on 11.30 as per their official time. I have tried to enter the bank by requesting to the security person. I have explained him my problem for coming only 5 minutes late and also the emergency for the need of funds. The security person has told me to wait and asked his authorities for allowing me to enter the bank. He came back in some seconds and politely...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — fraud against without intimation of cash withdrawal from account

 tapan hatkar on Jul 13, 2018
I Tapan Hatkar my Account with Saraswat Bank from last 12-15 years. My Account Number is [protected]. My Bank Branch is at Girgaon. On 12th July 2018 I had received text message regarding that I had withdrawal of Rs 9500/- and showed my balance Rs. 25.63/- from VIRAR ROAD OFFSIDE THANE. I was in my office located in Fort Area & I work for Travel Agency (i.e. Bhavna Travels). The ATM card was with my wife and at that time my wife and she was in Kandivali, Charkop, Sector3, at her aunties place. As soon as I received a text message I had booked a complaint to Saraswat Bank Toll Free Number the...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — cash withdrawal without any transactions

 Sanket Sudhir Sanchita Mayekar on Jul 13, 2018
I tapan hatkar, My A/c No-[protected], yesterday i.e. on 12th July 2018 at 5:47:08 pm from Virar Road Offsite Thane Atm. from my Account there is withdrawal of Cash Rs 9500/- while my balance is Rs.25.63. My Account is with Girgaon Branch. At that I was in my office located in fort and my atm was with my wife & she was in borivali so can the withdrawal can happen there no fraud phone calls or any messages From yesterday itself I have gone 3 police stations no has replied me proper. I have requested them to file a complaint. The three police station were Vp police station, Azad Maidan Police...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — debit of unauthorised charges to my sb a/c

 J B Shah on Jul 10, 2018
Jagdish Bhogilal shah[protected]Andheri (E) Br, --SB A/c [protected]--
Wrongly Debited My above A/c on 04/07/2017 with Rs. 472/- being ABB demat charges & credited With Rs. 12/- on 04/07/2017 being excess demat charges refunded.
Now the question is, I do not hold any Shares of ABB Ltd.-- How I will submit for DEMAT the same. You can check my Demat A/c & confirm my statement.
I went to Br. twice with the same query, but still even after ONE YEAR, not resolved. Have you ever credited shares of ABB Ltd. to my A/c ???? If yes, show the credit of shares to my demat A/c...If...
Complaint comments  Read comments Complaint category Unauthorized charges

Saraswat Bank — deposited machine not working

 sanjay bhogale on Jun 29, 2018
Sir, i have three current ac.in kankavali branch but now branch shift so distance to long. We have comfort to cdm. But meny time machine not working and now last 20 days it is totally dead. If we are going to branch entry will done after 4 hours. So how to serve our business. Because of this reason we can not transfer fund to our business parties. Sir we are requesting to you please help us. Mob. No. [protected]....
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — debited amount have not received

 Akleshc on Jun 29, 2018
Dear sir,

This is in reference to my transaction done with go ibibo for amount 2309/- on the 26th june, 8:59 p. M.
The transaction was successful as the amount was deducted from my bank account.
Since the transaction has been done i haven't received a refund for the same.
Please find the bank details and upi transaction id and let me know as to when the refund will be done, as i have already waited for more than three days now.
Bank holder name: aklesh phoolchand chaurasiya
Bank account no.: [protected]
Ifs code: srcb000130
For...
Complaint comments  Read comments Complaint category House, Apartment Rental

Saraswat Bank — a complaint against your shimpoli branch, borivali west. (2 major complaints)

 Supriya Productions on Jun 23, 2018
To,
Saraswat Co-operative Bank Limited.

This mail is regarding putting a complaint against your shimpoli branch, borivali west.
This is to inform you that my father Mr. Govind Chavan has this primary saving account a/c no [protected], in your shimpoli branch, borivali west.
we deposited Rs.20, 000/- yesterday[protected], Time: 3.30pm) & received a counter receipt of the amount deposited but now even after 24 hours there has been no entry seen in my father's account of any deposits.
I have attached the scanned copy of my counter receipt below.
This...
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — bank services

 mithilchamp2000 on Jun 15, 2018
Mr. Amod v. Raikar b-14, nav sonali society
Near ganesh talkies, charai
Thane 400601
Date :15.06.2018

To,
The head office manager
Complaints & grievances department
The saraswat co-operative bank,
Thane

Sub : regret over your bank service.

Respected sir,
This is to inform you that my father mr. Vasant m raikar had this primary saving account sb a/c no 638 from 24.01.94 & sb a/c no 5524 from 01.02.1994 onwards in your bank & he expired on 5th jan 2011. As i was his only & nominated i approached...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — transaction failed but money deducted (350203100001061)

 RobsDiehard on Jun 15, 2018
Hello,

I tried to do a transaction amounted rs 609 with amazon on 13th of june 2018 three times from my debit card but received a transaction failed error and my amount was deducted thrice rs 609 each time. Request you to please reverse my amount at your earliest.

Above mentioned is my account number and my email id is robinsamuel81@gmail.com

Regards,
Robinson samuel...
Complaint comments  Read comments Complaint category Online Shopping

Saraswat Bank — delay in opening saving bank account

 kiran dabholkar on Jun 13, 2018
I had visited saraswat bank jogeshwari east mumbai branch to open a savings account with minimum balance of 1000. The complete procedure (Paperwork, document submission and payment of 1000) was done on 23rd may 2018 but my account has yet not started. A lady who had done all the procedures had assured me that it would start within 10 days which hasn't happened, the staff even don't have any manner to how to talk with customers. I am not mentioning name of particular person for a concern, if no action is taken then i have to register complain against that particular person.

Kindly...
Complaint comments  Read comments Complaint category Banks

Recently Discussed

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issue of new pass book by a different branch
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non delivery of credit card.
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amount debited without debit card
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refund from wrong account transaction
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fraud against without intimation of cash withdrawal from account

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