Saraswat Bank Customer Care
The Saraswat Coop Bank Ltd.
Customer satisfaction rating: 1%
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73
COMPLAINTS

Saraswat Bank Customer Care

The Saraswat Coop Bank Ltd.

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Address
Building No. 2, Topiwala Wadi, Swami Vivekanand Road, Goregaon West
Mumbai
Mumbai City District
Maharashtra
India - 400062

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
50
down
22

Phone:
Phone:
up
52
down
13

Additional info
Nodal Officer

Mr. A.S.Jain
Chief General Manager

The Saraswat Coop Bank Ltd
Saraswat Bank Ekanath Thakur Bhawan, 953, Appasaheb Marathe Marg Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

Financial Requirement of Mid & Large Corporates

Mr. N.J.Mehta
Chief General Manager & CEO-Marketing

1st floor, Mittal Court, A Wing, Nariman Point, Opposite Vidhan Bhavan Marg, Mumbai 400021
Tel: +91 22 4368 2000, +91 22 4368 2024

For Microfinance & SME

Ms. U.A.Dharadhar
General Manager (Marketing of SME & Micro Finance)

Phatak Building,1st floor, 66, Nehru Road, Vile Parle East, Mumbai 400057
Tel: +91 22 2467 1227, +91 22 2612 6401

For Individual /Retail Queries

Shirish V. Mhambrey
Chief General Manager - Retail

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For SBU-Merged Banks related Queries

Mr Abhay Limaye
General Manager - SBU-Merged Banks(Gandhakosh)

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For Queries related to Business / Wholesale Advances

Mr.Kaushik Bagchi
Deputy Managing Director & CEO - Wholesale Banking

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025

View More Information...

Customer satisfaction rating
1%
Complaints
73
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat08:00 am - 08:00 pm
SunClosed

Saraswat Bank Complaints & Reviews

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Saraswat Bank — transaction failed but amount deducted from saraswat bank acc

 ketanr7 on May 26, 2018
I was doing transaction of rs 1500 on phonepe app using saraswat bank debit card but transaction failed due to some reason but 1500 deducted from my saraswat bank account after that i tried to do new transaction on phonepe app with same amount but 2nd transaction also failed but again 1500 deducted from my bank account.Total rs 3000 deducted from my saraswat bank account on 15th May 2018 but till now i didn't receive my refund of 3000.

Saraswat bank acc no: [protected]
Acc holder name: Ketan Bhaguram Rikame
Amount deducted: 1500+1500=3000
PhonePe app 1st transaction...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — transaction failed but amount deducted

 Priyanka1412 on May 17, 2018
I did two transactions yesterday on the name of dav new panvel school one of them got failed but amount got deducted from my account. It happened on 16th may 2018, 2.49 pm

Its been more than 24 hours still i did not received any communication from your side.

Arrange my refund asap.

Account number - [protected]
Priyanka mahadev chavan
Amount - rs 8686...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — amount wrongly transferred to axis bank under imps

 Navinsalian on May 6, 2018
Dear team,

I have done an imps transection on 31 march 17 for rs 15000 transection ref no[protected]. The amount got transferred to wrong account not i have logged a complain with my home branch andheri midc almost a month back but still not received the amount back nore got any communication from bank. This is not expected from a bank with such a brand name. I am very unhappy with this kind of service and need help kindly do the needful asap.
And also keep me posted if there is any thing to be done from my end let me know.

My account deatail a/c no [protected]
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — money transaction

 Shamshul ambia on Apr 22, 2018
On 8 th april 2018 i just went to kotan bank atm in btm water tank bangalore at 5:15 am to widraw 300 rs, after transaction suddenly server was down and there was a power shut down not a single rupee was received by me but 300 rs was deducted from my account after which i had even called customer care and they answered that money will be credited back to your account within 7 working days but till date no action has been takem...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — transaction issue

 Nilesh Murhekar on Apr 9, 2018
Sir, i have been an account holder for the last ten years of my bank. My account number is [protected]. But i had complained to you about the wrongdoing that i had wrongly done, but no one answered me. Money was sent to me by the wrong trans. Number[protected]. However, we expect help from you.
My ac no.[protected]
Srcb0000280

Regard,
Nilesh murhekar
[protected]...
Complaint comments  Read comments [3]Complaint category Banks

Saraswat Bank — for service

 Seema Pranav Shah on Mar 12, 2018
There are 3 tel numbers given never picked up phone. When you try 10times if you are luck if they picked up you will not get proper answer. 1) done today rtgs process still my client not received payment. I dont know they process or not? 2) for a/c opening giving false statement given days to open else return money but not open in time and not given back by mrs sapna madam kandivali sv road branch. 3) rest behaviour of staff talking is also not good. Over all poor quality bank request to take against system where there is emergency n need help. Against my client today i m fail to make payment because...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — home loan

 SAMEEra SAWANT on Feb 17, 2018
Saraswat bank taking so many hidden charges. I avail home loan frpm. This bank. For reduction ate of intrest they require letter from the customer. But when incresing rate of intrest that time they informing customer that rate of intrst increase but when reduce roi that time they didnt call to customer. Fulling and chitting people on name of bank policy....
Complaint comments  Read comments Complaint category Loans

Saraswat Bank — no response from management of saraswat bank

 Jagdip Vaishnav on Feb 13, 2018
Sir
Re — saraswat bank exploits customers
Undue cheque book charges

I was maintaining savings bank account with saraswat bank,
D b marg, mumbai central branch since november 1998. I had
To close this savings bank account since i am shifting.

I had obtained only tow cheque books during tenure of this account, second cheque book i was compelled to take since account number
Was changed because of shifting of branch premises.

I regret & inform, saraswat bank has charged rs 330 / as closure
Cheque charges,...
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — undue cheque book charges

 Jagdip Vaishnav on Feb 9, 2018
Sir

Re - [protected]
Saraswat coop bank,
D b marg - mumbai central branch

We are maintaining this referred account since november 1998
Despite upon closure of this account on[protected] branch has
Charged rs 336.30 as closure cheque book charges

We have hardly taken one or two cheque book during entire tenure,
[2]average balance has never fallen below minimum balance, then
Such charge positively hurts customer sentiments & it is against the
Interest of customers.

No bank is...
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — fraud in sb a/c of shri. p. m. varkey no.015200100022016 of iit powai branch, mumbai-400 076, by giving unauthorized ach debit mandate.

 pmvarkey on Jan 14, 2018
Sir,
Sub:- fraud in sb a/c of shri. P. M. Varkey no.[protected] of iit powai branch, mumbai-400 076, by giving unauthorized ach debit mandate.
*
I had received an sms from your bank, vk-sarbnk stating, “ach debit mandate in favour of bulk capital first limited bearing umrn no. Srcb[protected] has been accepted for your savings a/c22016”.

2. In the start i submit that i am in united states, chicago since last month. Considering the aforesaid sms received by me, i must state that i have not given anyone, any such authorization for any such “ach...
Complaint comments  Read comments Complaint category Other

Saraswat Bank — complain about vijay nagari branch kiosk

 vipul joshi 2212 on Dec 14, 2017
Hi

This ia vipul joshi, [protected]. I have deposited cash at kiosk dated on 13/12/2017 at 5:39pm,,, i have deposited 18000 rupees cash, denomitions of 500 * 4 and 2000 *8. Receipt transactions numbet is 10669.. Still its not credited and its 24 hours on, still btanch is saying it will take more time,, i want to say what is the use of machine and some one want to make payment of hospital bill then what person will do... Useless service, useless bank staff..

Vipul joshi [protected]/[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — reversal of cash

 Shashank111 on Dec 6, 2017
I had swiped my card 4 times around 11 days ago it was yet showing declined in the end i get to 4 transactions of rs 8000 have been debited from my account.. I contacted the place few days ago they said no such transaction has been made here nor has your bank contacted us till now... What am i to do in this situation the amount is 32000. Saraswat bank lokhandwala branch is just making excuses till now...
Complaint comments  Read comments Complaint category Other

Saraswat Bank — old salary account to be continued

 sobat rawat on Dec 5, 2017
Dear team,
I had a salary account in saraswat bank. But unfortunately i was not able to continue it.. Now i am getting massage from you side.. So is it still running or just sending message.. Kindly let me know.. Be cause i even donto have any debit card. Or any kit. Kindly reply me my mail id - sobat. Rawat@gmail.com.
My name - sobat singh rawat.
Company i work for - vijay sales.
Branch - lajpat nagar. New delhi.
Mobile-[protected]...
Complaint comments  Read comments [2]Complaint category Banks

Saraswat Bank — not getting cheques book from last 1 & 1/2 month

 Jiten Katira on Dec 4, 2017
Dear sir,
I am katira jiten laxmidas holder of s/b account numbers no.[protected].

I had apply for new cheque book in mid of oct'17 in mulund (W) branch and i am holding account in mulund (E) branch. Now east branch is refusing the receipt of request and mulund br informed me that they have already sent request to east br. Now i am not getting new chq book.

You are requested to help in matter. No officer is informing their name so that i can make complain. Old lady (Mulund (W) br.) who is sitting near cash counter with small hair is speaking very badly and...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — withdrawal of cash

 siddhesj on Oct 18, 2017
My saving account in chiplun branch but i stay in pune i dont have atm/chq book of our bank so i wnt withdrawn cash of my account then i will requst him to give a loose leaf chq of cahlsh withdrawn then karaj branch staff and barach manger sepepically said to me go to your home branch then he will say closed your account i give closer request to him i am not satisfied to your bank service...
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — staff

 HardikMshah on Oct 11, 2017
I have account in your masjid bander branch (Long ago in samual street). My office is at kalbadevi, its really difficult for me to go at masjid branch for passbook updation...
I have barcode on passbook but that not working in kalbadevi passbook printing machine, so i just request staff when there is no customers in bank, to jus update it, but they always refuse.

So just guide me do they have right to say like this?
What i do for this, as this is going to happen all the time...
N revert me for the same......
Complaint comments  Read comments Complaint category Banks

Saraswat Bank — amount deducted from bank account but actual transaction not happened

 Vikram Singh dule on Oct 8, 2017
Dear sir,
On date : 7/10/2017, time: 4.02pm
My saving account number is : [protected]
Transaction upin:
My oder id : [protected]
With also i am sending photos [protected]
Transaction amount : 1627rs was deducted from my account but actual transaction not happened in paytm but amount was deducted why? Pls help me sir regarding this.
Paytm order id : [protected]
Thanks
Vikram singh
[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — transfer from bank to another account

 Savio Demenezes on Sep 9, 2017
I made a transfer from my account to paytm and the amount shows debited but hasn't been credited to the other account.. It was very important this transfer and i feel very betrayed that i couldn't use my own money. Who will take responsibility for such failure.. When i called the call centre they put me on hold for the longest time and after that they told me to wait for 24-48 hours

Account number [protected]...
Complaint comments  Read comments [1]Complaint category Banks

Saraswat Bank — about car loan process

 sanjay7516 on Aug 29, 2017
Is there any issue about pf cutting...? Actually i am working in small scale company our employee strength is below 20 so there is no any pf cutting...
And main point is that my salary credited in saraswat bank aundh branch by last 2.5 yrs... Now i wanna car loan... And they are giving me excuses like your company is too small... If you did btech then how can you work in small scale company with low salary... No pf cutting... Thats y they are not giving me loan... Our company is ready to give them letter about pf cutting... Still the saraswat not giving any response... What the heck... All...
Complaint comments  Read comments Complaint category Loans

Saraswat Bank — the watchmen is rude no respect to talk

 Avinash3117 on Aug 18, 2017
Hello sir wanna inform you that your service is going worst as people don't know how to respect to customers i'm sending this message from ulhasnagar this brank gaiwat the watchmen rohit the employee just asked watchmen is this line he replied in very bad manner i felt insulted and the sir i wen for depositing he said write this and later he said kya yaar and said something i'm gonna close my account because of this thank you for your service...
Complaint comments  Read comments Complaint category Banks

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