Saraswat Bank — Home Loan Rate of Interest not reduce

Address:

Pune, Maharashtra

Dear Sir, My name is Mandar S, Jejurikar, from Pune, Maharashtra. I had taken Home Loan from Saraswat Bank, Sinhgad Road, At the time of Loan Sanctioned due to Guarantor not confirm in his service bank charged me 0.5% percentage extra Rate of Interest for 3 Years. They said they will roll back this extra Rate of Interest after 3 years. Now after completion of 3 years I contact branch manager for the same. But he refused to reverse extra Rate of Interest. Branch Manager is change now, old Branch Manager (Mrs Prabhune) has accepted that she told me that she will reverse the extra Rate of Interest but now since there is no written anywhere bank is not reversing the extra Rate of Interest. Please let me know what I could do for this.