Saraswat Bank — netbanking

sangruddha

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400053

This is one of the most Noncooperative and dumb tech support that any bank can have.
I was explaining my case to prakash patil from the support.
I have not been receiving any OTP since almost a week. Although I receive SMS while withdrawing from ATM.
The support guy tells me to restart my mobile to see if i get SMS from them. I told them that I receive tons of promotional sms's daily. What is so special about Saraswats sms?
Further I asked him the email where I can write a complaint? he gave me the address [protected]@saraswartbank.com. This is the wrong address given by him.

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Comments

kdholi

from Mumbai, Maharashtra

Trying to repay my existing home loan through goregaon west branch near link road. But none of them is interested in attaining to my request since last 1 month related to additional repayment and increase emi amount and tenor. As per them this bank does not provide reduced tenor.
Kindly help me for the same.
Home loan a/c no [protected]