Saraswat Bank — Personal Loan EMI difference compared loan agreement and loan statement

Address:

Ramanagara, Karnataka, 562117

I am Kempamma, the account hold, had taken personal loan from saraswth bank chamarjpet Bangalore on 29/11/2012. Loan account number – ULPUB/10, with loan amount of Rs- 2, 00, 000 (Two Lakh). As per loan agreement, total number of EMI’s were communicated as 52 instalments of Rs 4, 950 but at your branch when I enquired they are saying if I pay the remaining 5 EMI’s(52 minus 47) amounting 4, 950*5=24, 750, even then loan amount will not get closed and loan statement says load overdue of Rs 57000.
If any mistake has happened from bank end with regard to calculation of number of Loan EMI’s and EMI amount calculation, it’s NOT a customer mistake or problem.
This is not acceptable, according to my loan agreement/statement, I will pay total of 52 instalments with monthly EMI of 4, 950. If you expect me to pay more than 52 instalment with monthly EMI of Rs4, 950, I am happy to file a case at Consumer Forum and follow the decision by consumer court.