Saraswat Bank — request for overdraft facility

Address:

1/9 sumer nagar oppmcdonalds s v road Borivali west Mumbai, Mumbai City, Maharashtra, 400092

I am yogendra jain from jayna motors s. V road borivali west mumbai.in your s v road borivali west mumbai there one executive mrs darshana sawant is working who use to call me regularly for credit card, mutual funds and other things for business. As she was regularly approaching me for various business from your bank, i asked her whether you can do my overdraft facility, she said yes and i gave her my complete file on 20/03/2019. The branch manager is mrs kirti shenoy whom she introduced me. Last month they kept me waiting because year end is going on as we will start your process in april first week. After so many times going to the branch the manager is having full box of excuses without doing any due diligence and other things. Today i called she said madam kirti shenoy is on leave and other madam is going to look after your case. If you people are not ready to give me overdraft facility then why did you take my file last one month back. I am informing you because darshana was calling me again and again for my documents but after getting documents they are harassing customers where they have no interest to call me only excuses. Sir at present there is hardly business in market but after submitting documents you should have courtesy to call me once. The branch manager kirti shenoy is always busy while going to meet her in bank, after meeting only excuses. If you dont want to do business with me then why do you call me and waste my time as i have so many banks and you have so many customers. Manager does not answer my calls then why the hell you come to my office for business as i did not approach you. Due to all bad presentation all are going to mnc bank because there is no value for customers in your bank. My mobile no is [protected]. I request you to kindly take action on your branch manager as no one should suffer like me.