Saravana Stores — regarding 11 month gold scheme

I've been trying for online payment of my scheme but its not happening it is not showing any option for payments. I tried calling customer care but the people always pick the phone up and never say anything else they are not picking up at all. Please guide me with the online Payment of the scheme else mail me the whole process and account details. This is highly frustating not to get any response from customer care. Kindly take actions against the same.