Saravana Stores Complaints & Reviews

I have purchased 2 chairs and 1 dressing table from padi saravana stores. 1 chair and dressing table was delivered on Monday as they confirmed. Another chair was delivered only today. Moreover today's delivered chair was damaged, ! Armrest is not screwed at all. The delivery partner asked me to buy screws and fit them for myself! Why are we buying such costly products from a reputed store which is very far from my stay place - Adyar to do all these assembling work?
I need a replacement for this damaged product. Please consider the complaint and fo the needful ASAP.
Thanks.

Regards
Rani Radhakrishnan
[protected]
Bill no. 44795

Very worst shop they were cheating customers and stolen customer money fraud shop .their working staff stolen my money 1000rs. I asked her then supervisor they lying. I lost my money. There working lady's staff are fraud thief. Very worst

Last week[protected] purchased in legend saravana stores T-nagar. Transaction failed but amount Rs.3780 was deducted. Please check and do the needful.

Transaction I'd: 63015055
Batch no: 000154
ROC: 011199
Date: 15-04-23
Time: 16:51:02

Bill no P[protected] not delivered yet

I had buy a berow 1 and half year back in Saravana store furniture in t nagar, right now last 2 weeks the painting are getting removed because they haven't paint red oxide coating before painting the enamal paint they are giving the worst product and cheating the customers
Very bad experience from Saravana store.
I had seen the paint removed area the steel are totally rusted, they are given the old berow with new paint and sell it now the truth face of berow is showed
So please fail a complaint about that cheating
Thanking you

Hi, last sunday I purchased one computer table and cycle for emergency purpose. I said i take this with me using another delivery mode..but they promised me that they can able to deliver by next day, so i accepted and paid the Amount also..But I didn't receive any delivery or calls from respective store..We tried many ways but not responding properly..Later one person picked and said your table is damaged so we deliver another table tomorrow..After 4 days we still not recieved.. Irresponsible work by saravana store(padi)..Dont purchase anything if you want take your own vehicle for the goods .

Really disappointed with Saravana store Furniture PADI, where I paid for 2 seater Sofa with Launcher Sofa + MODA. but they did not delivery MODA. There is no proper customer support from Saravana Store to handle the queries. Worst service from them.

I purchased bed for Rs., 36000 from Saravana Store Padi. Delivery was delayed and received on 04.03.2023. But the delivered cot had a damaged ply. The top ply surface had bubbles, was peeling off, and breaking at various places. It was without polishing. So we returned it. When asked to replace, they redelivered the same ply the next day at 10 pm night on 05.03.2023. So we had to again return it. The contact person is not responding. Poor customer care. So not able to use the bed. Waiting to get good ply back.
Pl help.

Hi, I had purchased 10 sarees from Saravana stores on 12th Feb 2023 and wanted to gift it to my staff...once we brought the saree home...we realised the sarees were not as shown in the catalogue picture on the cover...so i took it for exchange along with the bill and price tags on 14th Feb 2023 ...the Man at the exchange counter refused to exchange saying this is not a reason for exchange and you cannot exchange and started yelling at me as to why I didn't check them earlier before buying them...there is absolutely no customer service in Saravana Stores staff...that is not the way to talk I only asked for exchange I didn't ask for refund...the way the staff behaved was absolutely very blunt...they are spoiling the name of Saravana stores...very very bad behaviour...finally the exchange was done after the staff yelled and shouted at us.

A few days ago, I came to your shop and bought some items and when I went to the bill counter to pay the bill, one of the female employees was standing for a long time, so I asked you to come and put my items. in a plastic bag. She said don't tell me this, tell someone else, I told you to stop complaining to your manager, go to whoever you want to complain to, he told me no problem, then the manager who came to the place was very polite and gave me my stuff in a plastic bag, But the employee there didn't care at all and just stood there smiling at me and the manager didn't ask the employee anything about the incident. This incident happened on 31st January 2023 at 1:44 PM and not only that, many employees there are also doing the same, this incident took place at padi Super Saravana Store which is very saddening to me and I humbly request you to take this into your notice and rectify these issues.

I bought bed cot from padi saravana stored on 27.01.23 and delivered on 30.01.23. The driver who delivered was very irresponsible delivered the product out of delivery time and he was on drunked position. The driver not in condition to deliver the bed cot fully drunked.. And delivered the product from lifting from street itself, , , we paid for 1st floor service and the delivered in very worst condition, , , bed cot have so many scratches... They need to take and replace with new one.

I have ordered Queen size wood cort in padi saravan store Furniture and we recived damaged product which is not able to assemble by there own worker, and we asked them to replace with new cort.
For replace the new product they took 5 days with continues follow up by us, is this right way of responding the customer who orders the product, we have really fed up with customer service

We bought a 2 cot cost around 24000from Saravana stores padi. Booking date 12.4.2022. Delivery date 14.4.22. bill date 12.4.2022. Today, 01.01.23 the leg of the cot broken. unable to reach saravana stores phone number.Today it is only 8 months old and it got broken not even a year completed. We request to fix this issue at the earliest

We bought a six seater dining table from Saravana stores Chrompet. Booking date 11.9.2022. Delivery date 15.9.22. bill date 21.9.2022. Today, 21.11.22 the leg of the chair broken. When we try to keep the leg on it. Today when we asked for replacement, they say no warranty or guarantee. Only service will be provided with payment. Today it is only two months old and it got broken. We request to replace with a better quality table .( If the price is on the higher side) with additional difference payment

I have purchased LG washing machine on
[protected], delivery time delivery person asked and taken extra amount 150, in bill mentioned 400 only (300 for delivery charges and 100 for lifting charges) but delivery person taken 550, extra additionaly 150 taken, person name is IMRAN, we are trusting SARAVANA STORE so that's the reason we are purchasing here, but here delivery person ruling, this is not correct, please take immediate action.
Bill no-PA2223SA4064939

Behavior is worst in chrompet saravana stores. Manager is irresponsible. Worst service.

Hi,

I placed an order for 6 × 500G Alive Coffee Power Packet @ https://e.saravanaonline.com on 13th OCT 2022 6:45 PM

Today (14 OCT 2022 @ 12:03 PM) I got a call from your store stating that they don't have 6 qty of what I have ordered. Instead, they had only 2 Qty.

So I asked them to refund me the funds since I need exactly what I ordered for which is (6x 500G Packet) but the person who called...

Illegal parking in Gullepalem, malkapuram area past 2+years and no one taken action against.
It’s a nuisance as someone has parked these vehicle and went now its abandoned past 2 years and public is facing problem due to these type of parking while taking turn.

Humble request to take action and get this clear as soon as possible.

Appreciate your help...

Date of the incident: 4th October 2022
Store: Chrompet Super Saravana Store, Chrompet.
Client number: +[protected]
Incident description: Purchased Wireless Keyboard & Mouse for our Office which didn't get connect to our Office TV. When demanded for a return on it, the store manager named Prabakar had behaved very rude and started scold unparliamentary words and pointed that all consumers are street dogs... when the whole world provides ease of options on returns policy, why staff of Super Saravana Store is behaving in such a third rated manner. ill-treating consumers a dogs?

Date of the incident: 4th October 2022
Store: Chrompet Super Saravana Store, Chrompet.
Client number: +[protected]
Incident description: Purchased Wireless Keyboard & Mouse for our Office which didn't get connect to our Office TV. When demanded for a return on it, the store manager named Prabakar had behaved very rude and started scold unparliamentary words and pointed that all consumers are street dogs... when the whole world provides ease option of return policy and many, why staff of Super Saravana Store is behaving in such a third rated manner.