Saravana Stores Complaints & Reviews

Product buy on December o1 2024
Till now not deliver
no phone number given
Staff Tamil in 9th floor not responding
Paid 60, 00, 000
what doing
Going to complaint on consumer court

My no. [protected]
order no. PR/2425/72475...

Chocolate counter supervisor and bay girl very worst .. pls take action for both...

Hi,

I placed an order for 6 × 500G Alive Coffee Power Packet @ https://e.saravanaonline.com on 13th OCT 2022 6:45 PM

Today (14 OCT 2022 @ 12:03 PM) I got a call from your store stating that they don't have 6 qty of what I have ordered. Instead, they had only 2 Qty.

So I asked them to refund me the funds since I need exactly what I ordered for which is (6x 500G Packet) but the person who called...

Hi.. Good day...

Recently I purchased an watch and now facing issues in that .. I am unable to claim warranty as the bill copy is not clear.. Can you please provide an duplicate copy.. So that i can claim the watch under warranty..

Thank you..

Bill no # PA2122SA5310348
Date of purchase 25th march...

Hi,

Our family is regular customer to saravan thanga Nagai Maaligai. But in recent year we disappointed and affected badly about gold impurity. There is no proper response in jewellery staffs also. Three major incidents,

1.We have purchased 2 set of beads gold chain in sarvana stores. Recently for some reason we pledge that gold in bank. But in a month from bank they called and informed it's not a pure gold...

Hi,

Our family is regular customer to saravan thanga Nagai Maaligai. But in recent year we disappointed and affected badly about gold impurity. There is no proper response in jewellery staffs also. Three major incidents,

1.We have purchased 2 set of beads gold chain in sarvana stores. Recently for some reason we pledge that gold in bank. But in a month from bank they called and informed it's not a pure gold...

We have bought a remote helicopter product just a day back . And the product is not functioning properly just in a day . When we reached the store they are refusing to take it back.. what will we do with the defective product now? And it's the executive responsibility to check the product before giving it to us..We are buying it for money.. And it should be worth it.. People out there are not even ready to listed in. As per the return policy...

I ordered a LG 308 Litre Refrigerator on 28-Jul-2021 in The Legend Saravana Furniture Stores Padi - 600050 and the delivery date mentioned in the invoice/bill is 02-Aug-2021, but still item is not delivered to me and no one at Saravana Stores are taking responsibility in checking the status of my order. Hence I am submitting a complaint against them about their poor customer service and the way they cheat customers by false promises. Requesting...

I have purchased things from sarvana store in the year 2018, i have bill no also, please provide me with the soft copy, i need it for a claim

Thankuou...

Respected Purasai Saravana Store Manager,

I have purchased SAFARI TROLLY and its cover on 08/03/2020 and the amount was Rs.3746.
My trolly has a lock problem and it is not working properly and I have to apply for a replacement/repair for that I need a copy of the purchase bill and I have missed the original bill somewhere in Purasai Saravana Store and also on the same day, I did a bulk purchase from your store to my...

It was a wort thing done by saravana store furniture padi.
We bought a dining table on dec 8 and they delivered on dec 13 but they mentioned on dec 12.
Finally we got a damaged thing and we are not satisfied.
It was a worst service ever. After that we reached manager and they said will change. But after that their reason was really worst. Please don't buy product from saravana store....

Dear friends yesterday evening we went for shopping at chrompet saravana stores. We gave our red swift for parking purpose to the executives. While we giving we don't have any scratches on front side top of the two wheels. While we taking from our home we noted well. While we get returning from them both the front sides are got spotted impressions and dents on my car. When we asked them and argue them they told while u bringing your car itself...

Dear friends,

After giving your car key to saravana stores (Chrompet) staff for parking don't think it will be safe. Might be for some times it's going to be safe but one day you will be into trouble like me. My back tail indicator was broken when i received my vehicle after my shopping was done. When i queried this with the superior he said it was there already and i argued with them to show cctv footage. After a couple of...

I was charged twice for my shopping, the staff said that the amount will be refunded in 3 working days but now it's almost a month and I didn't got my refund my order was of 550 and I got a message twise that 1100 has been deducted from my account. I am very old customer of Saravana store, this was really disappointing for me. Kindly check the dectine order in March month and kindly process my refund....

We bought a glen 2 burner gas stove for rs. 4200 on sunday date: 18/11/2018.

On tuesday morning 20/11/2018, we opened the package and started to assemble it.
This glen gas stove has 1 high flame burner and one medium that is normal burner. The normal burner is working fine but the high flame burner is not upto the mark. Its very slow and very low flame plus we are able to smell gas all the time we started using it.br...

Hi,

I am writing this email with much disappointment at saravana store purasaivakam at exchange counter.

I bought many dress for Diwali at 04/11/2018 for my kids. Unfortunately one of dress size doesn't fit and I came for exchange today(07/11/2018).

During exchange, they rejected for exchange as the dress is little dirty at the corner. I requested that I never noticed if this is get dirty during...

We took 50 rs token and parked the scooty. usually they reduce 45 rs from the parking bill. but i didnt get the dress size so i asked to reimburse the amount. but they neglected and the managers and cashiers speaks very rashly....

Hi I am Vijay form chennai.I have purchased furniture and kitchen utensils for around Rs.1,25,000 in saranava stores furniture branch located at madley road, T Nagar, Chennai. All the goods have dispatched within 3 days except a sofa set. They have asked me a week time to dispatch the sofa as it is a foreign made. I handed over the responsibility to my house owner and wend for my vacation. The sofa was not delivered even after one month....

Hello Team,
Date of incident: Sep 18, 2024
Incident Place: Saravana Stores, Chromepet
Full Description of the incident: Refer below
Desired Resolution: Return / Refund the money back

I bought a Dove soap bag of 4 and it was billed Rs. 439.90. I missed to check the price and noticed after they billed. It was expensive for my budget and want to return that immediately. When i approached the billing counter, they asked me to goto the basement for any returns. There the sale members suggested they will not return money and asked me to check in the reception. Another supervisor in the reception told the same that they will not return money instead they asked me to buy something else for the money. Since I have no other option to escalate went back to get the exchange receipt. The next issue i faced is, the exchange is valid only for the same day.

I had no intension to buy any other product on the day and was forced to buy again because of their return / exchange policy.

Can someone help me please?

Hope you can help!

Recently we purchased a Brass Godavari Gundu from Super Saravana Stores, Chrompet after returning to home we thought we could use it for drinking water so we removed the price tag and washed it thoroughly and poured water into it started leaking Initially when we bought it was covered and under the lights we could not see the damage properly since we purchased more than 10 items on the same day for about eleven thousand rupees we somehow bought it to home and while using we found it to be damaged but when I went for an exchange request on the next day they were not willing to exchange and was a harsh response from the official as it was not acceptable. Kindly address this issue since the Gundu rated around 1500 rupees in Indian currency