Saravana Stores — unethical behaviour / customer dissatisfaction

Address:

600075

I have purchased the high value mattresses from saravana stores with pillow & bed covers which comes to value more than 26000/- on 27/3/2018.

But unfortunately what happened the size of the mattresses communicated by our carpenter was wrong hence we purchased wrong size.

Hence we approached saravana stores immediately and asked the replacement. The mattresses are with complete store package. But they refused to replace the mattresses and instead scolding us. Now we are helpless with the burden of marriage expense and how to adjust this money. And the mattresses is acquiring waste storage space at my home. Please can anyone help for us.

We advise you all don't buy anything from saravana stores from any branch. They are only money oriented not interested in customer satisfaction.