Sareego.com — Wrong product delivered

Address:	www.sareego.com
Website:	sareego.com/collections/linen-saree/products/flaunt-white-and-black-color-linen-designer-digital-pri

Dear Sir/Madam,
Date of purchase: Aug 18th, 2020
Website: Sareego.com
I purchased a saree with the product number LN8043, on the website is showed white color saree with design.
Received the product on Aug 23rd, 2020.
I sent an email to the sareego.[protected]@gmail.com on Aug 23rd, 2020
Recevied response from the merchant on Aug 25th, 2020, that it is the correct product that was delivered and they will not take any return.
I replied back to the team on Aug 25th explaining and shared the picture that was on the website while ordering and the picture of the saree that I received and reiterated the same message as mentioned on Aug 23rd. I also requested the team to share any contact number to make them understand clearly about the problem and have not received any reply from them.

Desirable resolution: Either replace with the correct product that is shown on their website (as attached) or refund.

I have not yet received any further message from the team

I can be reached at [protected]@gmail.com

Enclosed:
Original order confirmation with picture
Received saree picture
email communication with the merchant
response from the merchant