Sargam Electronics — Air Conditioner Annual Maintenance Contract

Address:

498, Kohat Enclave, Pitampura, Delhi- 110034

I bought a Kelvinator AC model no. KAS-X18301B from Sargam Electronics on date 18 August 2020 and along with it I also purchased an Annual Maintainence Contract provided by Sargam Electronics itself for an amount of Rs. 5300 for a term of 3 year that would get end in August of 2023. Since April of this year 2022 I have been been facing issues regarding the cooling and efficiency of the AC and I have called and tried to visit their dealership and the customer support service for any assistance to this issue but to no avail and for only to know that Sargam has been sold out and since then they are refusing to help me as even the employees say they are not longer working for Sargam Electronics and have no authorisation over anything to resolve this issue as they no longer consider the Annual Maintainence Contract I bought valid.