Sargam Electronics — Complaint against ac service

Dear Sir,

I regret to say that your company has a brand value in electronics but in terms of after sale service your company is a total failure. I bought an Ac(Godrej Eon)from your preet vihar branch on 10 july 2019 being recommended by your sales executive. I took 3 year extended warranty on it. From very first year this ac is creating problem. The worst part is that whenever I call for service your engineer comes after 10-15 days. Than he complaints that he is not getting approval from company. By the time he repairs and after 2-3 days Ac problem remain the same. On 24 th march i was given complaint number 111705. But till today ac has not given proper service apart from visit of your engineer. Problem still the same till today. If such kind of service you are providing I think one day it will ruin your company's reputation. This is my final complaint.
Now I will not recommend anyone to buy anything from sargam. I again given another complaint number 229936. But still nobody has come to service. As compare to your company Vinay sales are far better service provider.