Sargam Electronics — complaint against store in charge who never pick the phone

Address:	122001
Website:	www.sargam.in/contact-us.html

As a customer we have purchased a lot of items from your store but your store in charge lajpat nagar mr. Anand [protected] never attend the phone not call back to liston the customer. Although he is doing well but his habit of not picking the phone after sales is not at all bearable. They not only have to to sell the prodcut but has to earn the relationship of a customer also. Secondly he is not just a manager of a store but he represent mr. Dayanand garg indirectly in the store.

The simple question is to where to complaint as i called your land line and mobil number on your web site where some executive ashu denied to transfer my call to any body senior. I ask her should i move to court but surprisingly she was so confidently give the reply that sir you may go to the court.

Is this the rude ship or what else. Anand is not picking the phone and lady is suggesting to go to court. What should i do.