[Resolved]  Sargam Electronics — pathetic customer service & third class product daikin ac

Address:110048

Hi,

I got daikin 4* ac woth rs 40, 000/- and the machine has no cooling.. We got the ac installed on 22nd june fro from that very day have been telling daikin people that there is no cooling sometimes they are telling gas is less & the other day they say there is no problem.. We bought fully atomatic washing machine the same day from sargam and never faced any problem with the washing machine but we are just fed up with the daikin ac that we purchased from sargam

When the guy came for installation he did not tell anything whether the machine will have cooling on the top floor or not what kind of service is this. I want this product to be changed immediately as daikin has to face the consequences later on...

We purchased the ac from sargam electronice yusuf sarai while purchasing we clearly told them we have top floor n they suggested us to buy four star ac we did that.

We are just not statisfied with daikin and would not recommend anyone to buy product of daikin as they have pathetic customer service & their executive dont even know how to talk. We are just fed up with this brand..

I will definitely put the complaint on block & facebook & twitter & if necessary will put case against them.. As i cannot afford to waste 40, 000/- when there is no cooling. You guys should contact me at the earliest. Also would suggest people not to visit sargam electronics as they are riff off

Arti
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Jul 26, 2018
Complaint marked as Resolved 
Sargam Electronics customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Sargam Electronics Customer Care's response
Dear Customer

Thanks for writing us.

We really apologies for the inconvenience caused.

We are working on your concern and our executive shall get back to you shortly. Till than please feel free to write us.

Thanks and regards
Manpreet Singh
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    +91 11 3321 9400
    +91 95 4000 7502
    +91 95 4041 4141
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    Shop No-32, CSC No-5, DDA Market Sector 11, Rohini, Delhi, India - 110085
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