Sari Bhandar — wrong product one sari instead of two

Address:Indianoil Bhavan, Near ONGC, G-9, Ali Yavar Jung Marg,, Bandra East,, Mumbai City, Maharashtra, 400051
Website:saribhandar.com

Same thing happened with me. On april 18th 2019 i ordered two sarees but i received only one that too not of my choice. I tried to call on the numbers given on the website but always i received the msg that "your call is being forwarded" and then no response. I emailed about this within 24 hours as per their rules of return but no response to email. Any how i tracked with courier service ecom express and i got personal no. Of owner of saribhandar. When i contacted him at first he denied about any relation with sari bhandar. Again i contacted him and told about fact. Then he accepted but he was telling me, don't harrass. It was very shocking me because as a customer i was getting harrased by service of sari bhandar. Any how i have returned the product to them by courier and now i am waiting for refund.
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Dear Bharati,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team

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    Indianoil Bhavan, Near ONGC, G-9, Ali Yavar Jung Marg,, Bandra East,, Mumbai
    Maharashtra
    India
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