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Ecom Express Complaints & Reviews

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1.8
Updated: Aug 20, 2025
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Ecom Express reviews & complaints(6466)

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I
Inbarasan 143
from Manapparai, Tamil Nadu
Aug 20, 2025
Aug 30, 2025
This thread was updated on Aug 30, 2025
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Fake parcel delivered

Address: Manapparai
Website: Meesho

My order is cancelled but delivery boy is fully fake parcel delivered to home and extra amount collected by delivery boy please immediately action in person...an shipping is number or delivery parcel id number different...
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Om Meshram
Mar 11, 2025
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The parcel is undelivered

I have odered earpods from croma and it has been messaged to me that on 11april i will get my parcel and it has come to the nearest store and it has been showed that the parcel is out for delivery and i was waiting when the parcel will come at 16.40pm i got message that your parcel is undelivered at that time only i conatct to the phone number given below but it was showing that not reachable and i mailed also at company but no response has...
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Shaswatshah
Feb 20, 2025
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I have ordered a green aeropress and was supposed to receive that on 13 feb and now it’s been more than 7 days and the customer care of ecom express, there’s no one to receive any call or anything . Ecom Tracking Id - [protected]

Please look into the issue,
Ecom Express customer support has been notified about the posted complaint.
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    A
    Arno2604
    Feb 1, 2025
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    non-delivery of order despite being marked as delivered

    I am writing to express my concern regarding an issue with my recent order (Order Number:[protected] placed on Amazon. According to the tracking details provided by Ecom Express (AWB: [protected]), my package was marked as delivered on January 26, 2025. However, I have not received the package, and the expected delivery date was listed as January 28, 2025.
    No Contact Details About Final Delivery Point (Its Ecom Express Razole),...
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    H
    harshithav
    from Hyderabad, Andhra Pradesh
    Jan 20, 2025
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    Delivery not received yet and OFD lock applied

    Address: Four Square Elegant Block A, Road Number 5, Madhavapuri Hills, PJR Enclave, PJR Layout, Chanda Nagar, Miyapur, Telangana

    Respected site,
    My AWB no is[protected]
    And my order was shipped on 10JAN and i didn't receive any call or the shipment was not brought to my address and I just received a message that you are not available during the delivery please reschedule your delivery. I rescheduled the delivery but there isn't any update. So, I have dialed to the number in queries section and I have rescheduled my delivery but when I checked the tracking...
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    M
    Mohammad asif sofi
    from Badgam, Jammu and Kashmir
    Jan 17, 2025
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    Delivery related query

    Address: 191111, Putlibagh, budgam

    I order a product from flipkart, after one week i recieved message from Ecom express that product is out for delivery but when i call the delivery boy he told me sorry tommarow it will be delivered, but then i contact him again but not receive my call, After that i check my status it shows parcel RTO locked. I don't know why they do this thing even the distance was not too much. Kindly resolve my query Awb Number is [protected]...
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    A
    anjali000
    Dec 26, 2024
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    Out of deliery from last days but still not delivered

    My parcel has been showing 'out for delivery' since 23rd December. The delivery boy has been saying every day that he will deliver it the next day, but he didn't deliver it even by yesterday evening and now he is not picking up the phone. And today morning it is showing 'attempt restricted ofd lock'. Please resolve the issue. I need that parcel urgently."...
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    T
    tanvi9
    from Mumbai, Maharashtra
    Dec 16, 2024
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    Flipkart Shoes Return Pickup

    Address: Ecom Express

    My Campus shoes have not been picked up since a month despite 6-7 return requests which I have put on shopsy app. Every time I put return request which gets approved and cancelled within few hours. Ecom Express sends me sms that it will be picked up today and within few minutes it gets cancelled from Ecom Express. I want urgent refund and pickup done....
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    A
    Aaar5
    Dec 9, 2024
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    My order shows out for delivery then failed delivery attempt and no attempt is made. On 7th December( sat) and 8th December (sun). I received this message on Sunday and on calling the number 10 times. The person with this number [protected] picked up and then rudely cut the call saying it’s Sunday and not to disturb him. When I asked for his name he cut the call abruptly. On Truecaller it’s shows Abdul Rahuf. He then switched off his phone altogether. And after turning it back on kept cutting the call. What kind of professionalism is this? If the delivery is not done on Sundays why is it showing attempted ? And why send a message to call certain number if the person has no interest in working.
    Ecom Express customer support has been notified about the posted complaint.
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      A
      Aman_2198
      Nov 22, 2024
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      Address: Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037

      Hi Team,

      I am writing this message with regards to the delivery of my parcel. It has been over 7 days that the parcel has not been delivered to me. I contacted both meesho and ecomexpress multiple times for this parcel. This is not the way to provide service to the customer. Neither the delivery partner have tried contacting me neither they have visited my place. Whenever i try to contact the person for the delivery of my parcel, they block my number. This behaviour has caused a significant change in trust issues on ecom express.

      I would request you please get my parcel delivered within next 24 hours. Orelse your team will be liable for the legal expenses and charges while filing the case with consumer court. I hope this is notification brings changes to your services and commitment.

      Thanks & Regards
      Aman Shaw
      [protected].
      Ecom Express customer support has been notified about the posted complaint.
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        F
        fahad1303
        Nov 21, 2024
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        OFD Lock on the order and the delivery agent didn't contacted me for delivery

        I have been receiving daily messages stating that my product is out for delivery. However, by the end of each day, I am notified that the delivery has not been completed due to unspecified reasons and now the status is OFD lock (AWB No. [protected])

        The primary issue appears to be that the delivery agent is not contacting me for delivery. Despite having the contact numbers of both the delivery agent and the DC manager of Ecom...
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        K
        Keshav6786477
        from Ghaziabad, Uttar Pradesh
        Nov 8, 2024
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        Non Deliverability of Product

        Address: B-3/10 D.L.F Ankur Vihar Loni Ghaziabad
        Website: Non Deliverability of Product Ecom express

        Keshav Raj
        B-3/10, D.L.F Ankur Vihar
        Loni Ghaziabad Uttar Pradesh - 201102
        [protected]@gmail.com
        [protected]
        8th November 2024

        Subject: Complaint Regarding Delayed Delivery and Unjustified Weight Issue – AWB Number - [protected]

        Dear Sir/Madam,

        I am writing to formally lodge a complaint regarding the delayed delivery of my order [Order Number/Tracking Number:...
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        J
        JainishS
        Oct 20, 2024
        Oct 23, 2024
        This thread was updated on Oct 23, 2024
        Resolved
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        Resolved

        Non-Delivery of My Order and Unprofessional Behavior by Delivery Team

        The shipment was with ecom express since 8/10/2024. Since then the shipment was processing regularly and was nothig suspicious. But the time it arrived the nearest fulfillment center the issue starts. On the very first day of the shipment when it arrived to neared cneter i.e. on 15/10/2024. The product first shows out for delivery which later turned into "undelivered" at night. after that they removed that from their website and on the next...
        +1 photos
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        A
        Adit4a
        Oct 5, 2024
        Mar 11, 2025
        This thread was updated on Mar 11, 2025
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        Fraud delivery service no delivery yet

        My package hasn't been delivered yet its been 7 days. Its delivery date was 28 Sep 2024. There was no call from delivery agent. Now it's 5 October 2024. But it is not delivered yet. I had called customer carein reality I got no call from their side. They are baggingand debagging my order in my city for a week. This is so pathetic for a company like ecom express
        They're fraud and won't deliver your order
        Even...
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        Y
        youcan
        Sep 25, 2024
        Sep 26, 2024
        This thread was updated on Sep 26, 2024
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        They are not delivering my order

        My Order is in the Ecom Express Delivery Center from september 16. Till now nobody from Ecom Express called or came to deliver it. After one week also in the Order Tracking Link it is showing that the order is still in the Delivery Center and OFD Lock is applied to the order. It is a Prepaid Order, so if you are not going to deliver it, please Cancel the Order and return it to the Supplier, so that I will get the Refund for the Order. If...
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        A
        aniruddh7478
        from Manali, Himachal Pradesh
        Sep 23, 2024
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        Resolved

        OFD lock applied for my meesho product

        I have ordered a product from meesho with AWB no: [protected] and it was meant to be delivered by 19th September 2024 but i still haven't received it yet and when I'm checking tracking link, it's showing OFD LOCK.
        Either refund my money back or deliver my product within 2 days.
        It's causing me mental strain and degrading my mental health severally....
        +1 photos
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        J
        Jatin chhoker
        from Faridabad, Haryana
        Sep 18, 2024
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        My order is undelivered and ofd lock applied

        Address: Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037

        My order was out for delivery at 14 sep 2024 and till now undelivered and ofd lock applied delivery restricted deliver my product as soon as possible
        Aw no =[protected]...
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        K
        Kapil Harwani
        from Hyderabad, Telangana
        Sep 13, 2024
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        Courier was suposed to deliver health critical medicines yday - He didnt bother to come??

        Today when he visited he deliberately did not deliver the shpt saying they have system issues due to which they can not get OTP - simply left off - my wife literally requested to take money and deliver - but this guy spoke rudly and said to us go and talk to tata 1mg, dont bother him and ran off - this is so poor and hurting way??

        We want the delivery today - if something happen to patient we are going to suffer badly and this will get escslated to police and judiciary - help us!!
        Ecom Express customer support has been notified about the posted complaint.
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          A
          Ani6
          from Pune, Maharashtra
          Sep 11, 2024
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          Website: www.ecomexpress.in

          AWB No: [protected]
          Package reached in destination city on 3rd September 2024. But it is not delivered yet. Why?

          Customer care phone only gives recorded message that they will try to deliver the package in next 24 hours but it is not delivered yet.
          Ecom Express customer support has been notified about the posted complaint.
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            S
            shakuntalakumar
            from Simdega, Jharkhand
            Sep 9, 2024
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            Deceived someone else product

            Myself Shakuntala Kumari (my mobile no- [protected]) i ordered a saree from Flipkart on 3/9/2024 and today 09/09/2024 i received an order from Ecom express. The agent called me with this number- [protected]. and after receiving the ordered i checked and found that saree was not the one i ordered. then after i checked my Flipkart and i saw that my ordered was still in transit. and again, i called the agent and talked with him he told i received...
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