Sarva Haryana Garimn Bank — amount deducted from account

Address:

Palwal, Haryana, 121106

Sir
My self mr. Krishan kumar having saving account is sarva haryana gramin bank at khambi branch.
I withdraw rs. 5000/- on 06 aug 17 from sbi bank atm at chhata (Mathura up).
Amount deducted from account but the transaction was unsuccessful.
I complained to costumer care wide complaint no. H[protected] & h[protected].
They told me to wait for 7 working days.
But the amount is not reverse to my account till date.
Now i am trying to call costumer care but they are replying that due to some technical problem it's unable to give any information.

Sir please look into the matter.
I ll be very grateful to you for favourable action.
My contact no is [protected].