State Bank of India [SBI] Customer Care
State Bank of India
Customer satisfaction rating: 3%
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11868
COMPLAINTS

State Bank of India [SBI] Customer Care

State Bank of India

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Address
No.65, St Marks Road
Bangalore
Bangalore District
Karnataka
India - 560001
Landmarks:Near India Garage

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
896
down
386

Phone:
Phone:
up
604
down
239

Additional info
SBI Toll Free Numbers
Bangalore: 1800 425 8002
Bhopal: 1800 425 7551 (BSNL), 1800 102 7551 (Airtel)
Bhubaneswar: 1800 345 6741
Chandigarh: 1800 180 1723, 1800 180 1724
Chennai: 1800 425 4424
Delhi: 1800 114 545
Mumbai: 1600 228 866
Kolkata: 1800 345 3455
Pune: 1800 112 211, 1800 425 3800
Thiruvananthapuram: 1800 425 4722, 1800 425 4844
Patna: 1800 345 6100, +91 61 2223 8388
Lucknow: 1800 180 5201
Guwahati: 1800 345 3631
Ahmedabad: 1800 233 7933
Hyderabad: 1800 425 3888

View More Information...

Customer satisfaction rating
3%
Complaints
11868
Pending
474
Resolved
209
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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State Bank of India [SBI] Customer Care related pictures (1180)

State Bank of India [SBI] Complaints & Reviews

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State Bank Of India [SBI] — Anual Charges Against Deactivated Credit Card

 sk Bapi on Feb 25, 2017
Dear Sir,

I complain against my SBI credit card no 4377486995057823 because I request to customer care for deactivate my card because try by some one for unauthorized transaction and confirmation mail received from SBI card customer care for deactivated my card on 08.04.2016 but now I received a mail from SBI card statement for annual charges against my deactivate card . I request you please look into the matter,

regargs
SK BAPI...
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — Cif transfer.

 Indwas on Feb 24, 2017
Sir. I opened sbi kiosk banking account at majhergram on 2014 And regular salary account at bagula sbi on 2016. Both have same cif no. Now i have transferred regular account from bagula to jaguli. But my cif have not transferred. When asked branch manager of bagula he replied he can not do anything because cif is in majhergram.jaguli branch manager is saying without cif transfer you can not draw any money from our brach though ifse have transferred in our branch. And majhergram sbi ph is dead(03473-268244).i have no other account in any branch. My all saving is in the salary account of sbi. And...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Frm my acc. everyday is cutting money

 Rahulmeena on Feb 24, 2017
Sir i have a account in sbi bank bhopal Madhya Pradesh
Branch name M.L.A rest house Bhopal
IFSC : SBIN0006159
And my account no. Is 10020262458
From my acc. Every day Rs13000 is debited and my account kept on hold every now and then.
So please shout out my problem and i complained to my branch manager of my home branch but they are not able to solved my problem .
My contact number is 9109085957...
Complaint comments  Read comments Complaint category Banks

State Bank Of India — Every time technical issues in net banking.

 Rakshakhant on Feb 24, 2017
HI,

Last 2-3 months i am facing many problems regarding technical issues in net banking. SBI website is not supporting at all. every time it is showing due to some technical issue we are unable to process your request. I am just fed up with all . I am just requesting them to upgrade their website or application according to the current demand. Because now a days everyone is doing online transactions & their website or application is not enough capable to support customer's transactions.

Thanks,
Raksha Padaliya...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Fraud call from this number asking atm pin 9534761583

 vikas241088 on Feb 24, 2017
My staff received a call from 9534761583 .he was saying that he is from Ahmadabad sbi head branch. he asked for adhar card number, atm pin, atm card number and saying that today is the last day if you dont give me details your account will get closed permanently and you will fine rs 3000 .when i take the call and asked him about my staff details like name and address to verify that it is fake all or not .he stated saying that you will be responsible for charge apply on my staff account . also he continuously taking name of MITALI GAS ( indian gas supplier ) that your connection of mitali gas will...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

State Bank Of India [SBI] — Changeing of Registered Mobile Number

 Prabhu Perumal on Feb 24, 2017
I had lost my mobile number now I want to change my new mobile number
And the big problem is that I can't go to my branch that is SBI Dehuroad Branch. because I'm out of Town for one year So what can I do. But my ATM is with my brother he take money any time but now I'll not get the detail how much is withdrawing.
And even I don't have the SBI Online Banking or Mobile Banking

Please help me...
Complaint comments  Read comments [1]Complaint category Banks

State Bank Of India [SBI] — Request for mobile number change from 9994160852 to 9840559049

 senthilkumar4915 on Feb 24, 2017
I would like to change my mobile number from 9994160852 to 9840559049. I am using SBI savings account for long time, my previous number (9994160852) was deactivated and i could not receive OTP or required information.

Please do the needful support.

Account number - 85271612637
CIF number - 30431801269
Branch code - 014203
IFSC code - SBIN0014203
Branch - Kamuthi
District - Ramnad district...
Complaint comments  Read comments [4]Complaint category Banks

State Bank Of India [SBI] — Transaction details

 Mritunjay Kumar Rao on Feb 24, 2017
Dear sir,
I had an transaction of rs 4000 / through sbi freedom (Sbi Amila branch-012996) app to my another sbi credit card on 20th of February. But it is not credited to the said credit card and neither it got returned. That's y I called 24×7 helpline many times and every time their excuse was that their systems were not working. Please note that I m an railway employee working thousands of kilometres way from bank branch. Hence it's next to possible for me to go to branches to inquire about my transactions.
Kindly revert back as soon as possible.
Thank
Mritunjay...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Status

 alok santosh on Feb 24, 2017
Dear sir, i'm santosh kumar, my account no. is 11453327859, i requested for my concern but no any reply on your behalf, sir i purchased through pos on 31.12.2016 on that purchased my account is debited but no any account is credited, and sir i complained for this but sir after 50days of complain no any status & still refund not innitiated till now & your maximum time limit of 45 days is elapsed & your concern deptt. Still saying for wait, sir pls
tell me why should I still waiting for my money while your maximum time limit lapsed .thanq...
Complaint comments  Read comments [2]Complaint category Banks

State Bank Of India [SBI] — Cash deposit charges in SDM machine

 Arvind Khopkar on Feb 24, 2017
Dear sir,
I have deposited Rs.4100 in SDM Machine at SBI - Mithapur branch where my account is, though your bank have deducted charges for depositing with same branch and it should be refunded back a all transactions are going to be digital, why it should be with SDM in same branch. Request you to kindly refund Rs.25 deducted by your bank.The details of deposit is as under.
Date:22/02/2017
Time : 20:08
ATM ID : S5NA003470621
CARD NO: 999999XXXXXXXXX9
TXN NO: 3550
BENF A/C. : 10XXXXXX474
DEPOSIT AMOUNT:4100
Cardless transaction successful...
Complaint comments  Read comments [4]Complaint category Banks

State Bank Of India [SBI] — Deduction of rupees 11.50 from account number without any transactions

 Karthijill on Feb 23, 2017
Why is there a deduction of rupees 11.50 from my account without any transactions.
Kindly refund my amount debited or else give me an concrete reason as to why is it deducted.
I'm not getting my salary credited to my account through SMS what might be the reason.
Can you answer the above questions or do u want me to write to RTI...?

Thanks and Regards,
Avinash...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Transaction failed in CDM and no money came

 Jassir Masdook on Feb 23, 2017
I have try to deposit 2500 in CDM at 9:24pm 24/02/2017 in SBI Kannur main branch.When i clicked confirm it was showing the transaction is processing But suddenly transaction failed . And come a receipt that showing TIMEOUT TRANSACTION RECEIPT. I didn't get my money back. So i am requesting for refund the amount what i have deposited in the machine. please make this happen quick because i need that money to pay my fees to college. So i need the money urgently. So please resolve this problem quickly....
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Deducting Fuel Surcharge

 Arujn on Feb 23, 2017
Iam an Sbi a/c savings bank a/c holder. I use cashless transaction for payment after demonitization using SBI Debit card. As it was notified by the Government not to charge fuel surcharge from customers, SBI is still charging Fuel surcharge, I have complained with the customer care and the useless are closing my complaint without proper response.

On what basis are they charging fuel surcharge even after Govts order....
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — Ill-treating behaviour of branch manager towards costumers

 sreedhararaju8 on Feb 23, 2017
Recently i went to the branch manager of madhavadhara SBI (branch code:12839)(as on 22.02.2017)for getting counter signature on mandate form as I have joined in the present station on transfer from chennai. I paid the requisite fee of Rs.115/- in cash towards servive charge as my account balance on the day is zero in as much as i did not get salary for the last one and half month ie from 14.01.17. On perusal of my account, the BM threatened that my account will be closed soon. I replied that FEB salary will be credited soon so no problem. But the manager, purportedly lacking manageral conductance...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — ATM security guard

 Dagi on Feb 23, 2017
The sbi ATM in outram line, next to venus, has a security guard probably over 40, more than a guard he is a threat. I entered to take out some money, spoke politely to him. He started shouting suddenly telling something which I couldn't comprehend and he kept repeating the same thing over and over again, getting very aggressive. Still, politely I asked him to come and show me what is wrong, he got angry with me and started raising his voice, saying "don't you even know that much. I am telling you and you are not listening to me". I said I don't even know what you are talking about, then he looked...
Complaint comments  Read comments Complaint category Credit Cards

SBI — Regarding to misbehave of staff

 raj mona on Feb 23, 2017
Today i went to sbi bank where i am customer since 5 years. I went to bank to deposit 10 rs coin of 1000 rs. Which are give us during demonitization by bank staff. I want to take use this money but in jhunjhunu area nobody is take this money as a any service pay, so i went to bank but staff is also refused to take this and razz me two staff and one is saying that you should go daily temple and 10 rs coin give to temple . where all people are razz on me i feel harshed. At last i want to know that what to do of this money.?...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Regarding SBI jale branch staff behaviour

 iftekhar hasan on Feb 23, 2017
I have account in SBI jale branch after 10 to 15 days of submitted the form I got passbook in which they have mentioned wrong village name.when I complained about this they told me it will take 2 or 3 days for correction and due this my ATM card not delivered to me.i am very disappointed for this.what kind of service they are providing??? In rural areas SBI satff are very rude they don't have proper knowledge specially in Jale branch. why they are not submitting correct details of customer....
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Money deduct from account

 joyanarpi on Feb 23, 2017
Dear sir,

My self joyanta kuley ac no- 30165472064, last 22-02-17 i want to take a ticket from irctc website from my net banking, that lime almost processing my payment terms including otp . Ticket not generate but 640 rupees debit shows in mini statement .I hadwaiting for one day but till today 6.35 pm rupees not credited. So please help me to return my rupee .My mobile no is -9099439811, transaction ref no-IGAAVPFPG0...
Complaint comments  Read comments Complaint category Railways

State Bank Of India [SBI] — Atm card not found in bank

 nitinthapliyal on Feb 23, 2017
Dear Sir/Ma'm,

I have facing problem about my ATM CARD because i lost my first ATM card then i have give request to issued another ATM card from bank and then after 15-16 days i have received a MSG from bank that your ATM card is received from bank and u can collect from bank then i am going to bank and i ask to the counter person and she was giving me the register to check my name and A/C NO. and i found my A/c No. but my ATM card not found and she easily says that your ATM card is not here.I specially not going to my office for the ATM. and but i found nothing and seriously i have...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — Pin generation otp not recieved

 naseer78650 on Feb 23, 2017
I was try to generate pin though sms, ivr, and ski atm. But i didn't receive one time pin on my registered mobile number. I try several time but all in vain. I contact sbi home branch. They said to me you receive one time pin otp very shortly on your register mobile number. But i didn't receive. I try to customer care but they failed to solve my problem.
I want my pin number of my atm card.
My account number 32177664940....
Complaint comments  Read comments Complaint category Banks

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