State Bank of India [SBI] Customer Care
State Bank of India
Customer satisfaction rating: 4%
Submit a Complaint
17037
COMPLAINTS

State Bank of India [SBI] Customer Care

State Bank of India

TwitterFacebookLinkedInGoogle+Youtube
Address
No.65, St Marks Road
Bangalore
Bangalore District
Karnataka
India - 560001
Landmarks:Near India Garage

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2612
down
879
up
1073
down
521

Phone:
Phone:
up
1651
down
595

Additional info
SBI Toll Free Numbers
Bangalore: 1800 425 8002
Bhopal: 1800 425 7551 (BSNL), 1800 102 7551 (Airtel)
Bhubaneswar: 1800 345 6741
Chandigarh: 1800 180 1723, 1800 180 1724
Chennai: 1800 425 4424
Delhi: 1800 114 545
Mumbai: 1600 228 866
Kolkata: 1800 345 3455
Pune: 1800 112 211, 1800 425 3800
Thiruvananthapuram: 1800 425 4722, 1800 425 4844
Patna: 1800 345 6100, +91 61 2223 8388
Lucknow: 1800 180 5201
Guwahati: 1800 345 3631
Ahmedabad: 1800 233 7933
Hyderabad: 1800 425 3888

View More Information...

Customer satisfaction rating
4%
Complaints
17037
Pending
64
Resolved
542
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

State Bank of India [SBI] related photos (2060)

Complaints with pictures are more trusted and informative    View all

State Bank of India [SBI] Complaints & Reviews

Sort by:

State Bank Of India [SBI] — year long harassment from sbi credit card department for non settlement of fraud transactions

 Reema Patnaik on Apr 23, 2018
Even after having an on time credit history from 2009 (the date I was issued SBI credit card) to June 2017, I and my family are being mentally harassed with threatening calls from SBI Credit Card Department for not settling the fraudulent transactions/amount of Rs. 46, 643.85 made from my SBI credit card on 29th April 2017.

On 29th April 2017 evening, I suddenly started getting many notification SMS from SBI credit card about various random international transactions. I never got any OTP message for any of them. I had immediately reported SBI credit card and chargeback dispute team...
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — fraud transaction related

 Sanju0786 on Apr 23, 2018
A/c No : [protected], A/c Holder Name : Mrs. Priti w/o Mr. Sunil Kumar . There is 2 fraud transaction amount of Rs. 10, 000/- each has been debited from my above account on April 19, 2018 which i had not done. I got 2 SMS on my mobile number, hence i came to know about this. Please check and help me to get the amount back to my account number. Please check and resolve the issue as soon as possible.. Awaiting for your reply.. My contact number is [protected].....
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — cheating for payment

 srmrk1980 on Apr 22, 2018
My card ending with 4714

March month payment is 56480 but as per em it is 16444.

Why they are charging extra no clarity

I have done full payment charges of 56480

But april month bill nothing is mentioned for this extra paid charges

April month bill is 33462 but as pr emi it is 15188

Why they collecting extra charges and where they utilizing this amount no explation

If i will pay 15188 total emi then they will put extra finance charges

I want explanation about this etra charges...
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — cemtex deposit by neft

 drtapajyoti on Apr 22, 2018
Hi i am tapajyoti,
On 16/12/2017 my s/b a/c has been deposited with the following entry:
00300 cemtex dep mumbai main branch by salary rs 95.11
I have contacted the local branch and have also e-mailed a complaint to sbi and have also contacted them by phone. But i am not getting any explaination of the same.
I do not get any salary by neft from any org/sbi so i am unable to understand or explain this deposit.
Please help me if you can....
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — refund not processed by sbi

 Kamad on Apr 22, 2018
Dear sir
A refund of 2166 rupees was successfully processed on 16apr2018 to my account from amazon.in. This amount should have been credited to my sbi account num: [protected] by now, but i have not received the refund till now.

I have called the state bank of india customer service and and shared the authorization code (Refund reference number) 74332748106810500528792 with the executive but he expressed his inability to address the issue and the issue is still unresolved.
I have confirmed with amazon and they have successfully processed the refund on 16aprail 2018
Complaint comments  Read comments Complaint category Electronics & Appliances

State Bank Of India [SBI] — regarding deduction of money

 aryanstar99 on Apr 22, 2018
I used my sbi debit card on 6th march 2018 for a payment of my cbse pmt (Neet) form. The amount of rs.1400 was deducted but was not paid against my form, it showed a failed transaction. For that i contacted bank many times but they are not giving any reliable response, they are saying that the amount has been returned on 8th march 2018 but it has not been. For the same i updated my passbook but didn't find any debited amount as such. I am mentally harashed now, plz help me for the same.
My a/c no. [protected]
Mb no - [protected]
Ref no[protected]
Ifsc code - sbin0017477...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — theratning call for credit card dues

 suveer1 on Apr 22, 2018
Hi all

This is to inform you that i am receiving threatening calls on continuous basis on the name of state bank of india from aggarwal millenium tower - i, netaji subhash place, pitampura 4th fllor from a lady name khusboo (Number [protected]) stating that my brother in law has taken a credit card from the bank and has not made the payment from last 2 years and now it is my responsibility to get that money collected from him and get that back to bank when i said i am not even aware of this issue she started using abusive language and started threatening me. Please look into this...
Complaint comments  Read comments Complaint category Credit Cards

SBI — sbi credit card settlement-misleading customers

 Palash Kumar on Apr 22, 2018
Hi,

I dont know if i would even be getting an answer from your side. 2 months back i was in a really bad situation and as a customer i tried to contact customer care and get support so i could pay my bills in emi, but couldnt get in touch with customer care. I received calls and i asked them about the procedure for paying my credit card bill via emi, but again no proper answer. My situation got worse and i again tried to contact but the same problem, no one assisted. I didnt even had any money to pay my debts so i asked for settlement, the person from collection dept told me that...
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — inactive status of aadhaar in npci portal

 nareshgunpal@gmail.com on Apr 21, 2018
Hello sir, i have submitted my aadhaar number[protected] in my sbi bank account number [protected], r. G. T. P. P. Khedar, hisar branch for 20 times but still my aadhar is inactive and i am struggling with this problem from last 4 months, i am not able to get last 5 subsidy amount because my aadhaar is still inactive.. My bank has done all the steps to make it work but still condition is same. Kindly activate my aadhaar so that i can receive subsidy amount as soon as possible. My name is naresh kumar contact no. [protected] and email id:- nareshgunpal@gmail.com...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — credit card membership fee

 Likhita Sakpal on Apr 21, 2018
I took a credit card from sbi, elite signature card where i was told that there will be an annual membership fee of 5000 plus tax however, this is will be returned to u in form of a gift card. The first time when i took the card and paid it. I got the the coupon and i was able to use it successfully. Now when one year is over i was charged annual fee for the card one more time for which i called the customer service for the coupon. The customer service agent informed that it was a welcome coupon which was one time thing and it is not credited every year. For which i asked them to close the card...
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — delete my aadhar link

 khushal patole on Apr 21, 2018
Respected sir
Mera naam nana eknath patil from jalgaon maharashtra mera sbi ke bhadgaon branch me a/c tha a/c no. [protected] isfc code: sbin0011153 ab maine iss account ko cloase kar diya hai. But abhi tak aapne mera adhar no. Sbi ke server se delete nahi kiya please mai aapse reqeast karta hu ke aap mera[protected] ye adhar no. [protected] iss a/c se delete kare.
Mo. [protected]
Mail: nepatil1238@gmail.com...
Complaint comments  Read comments Complaint category Business & Finances

State Bank Of India [SBI] — kcc loan

 Pardhan Arvind Gurjar on Apr 21, 2018
Last three months my father meat the manazor of my home branch for kcc. He told my father to submit legal documents. When my father give him documents. Menazor says there is no time four work and told to came next month. My father regularly go bank but that staff of my home branch give any response and postpone the fix date which is given by the manazor. The manazor of my home branch durveshpur is very careless for my work......
Complaint comments  Read comments Complaint category Loans

State Bank Of India [SBI] — chargeback request for the refund of amount rs. 9000/-

 viku_maha on Apr 21, 2018
The branch manager,
State bank of india,
Latur.
Sub:-chargeback request for the refund of amount rs. 9000/-

In connection to the subject, i am firoz shaikh from latur i was transfer 9000/- rs to vikrant choudhary but it is goes to vikrant mahajan on dt.05/04/2018. That time i was go to bank but the bank and said my problem but in the bank no one respond that complaint so i was worried about it and give complaint to u..
Sir, that transaction utr no is[protected], it is online phone pe transaction. So you are kindly reested to please give my 9000/-...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — harassment_threatening calls

 aroraamish on Apr 21, 2018
Hi,

It's been shameful.. What kind of a service you are providing to your customer's.
Even after my earlier complaints at nodal & management nothing is done yet and i am getting collection calls from your recovery agents, they are talking very rudely & using abusive languages and also giving threat.

Is this my biggest mistake.. I am using sbi credit card??

Fortunately my wife is not using this card else she would logged the police complaint.

Below is the list of 13 numbers from which i am getting 5-7 calls daily, from 9am to 7pm.
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — mobile no updation for otp

 Nalini10 on Apr 21, 2018
I gave my new mobile no for updation at state bank of india angul main branch, angul on 15th of march 2018. But they didn't update my mobile no for otp. How many times i have to go to branch for this i don't know.
They updated my no only for transaction details. Please go through this matter aqap.
I ask for locker they are forcing me to do insurnc...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — disputed amount in my account

 Manish Kumar gurung on Apr 21, 2018
My self manish kumar gurung i am serving in defence.. As on 14/04/18 some one calling from sbi card care. But he was a fraud. They have all detail is correct about me.. And he said me you have get some reward 5000 in your account.. So you give me a detail your card. And i will send 5000 reward in your account... But my mistake never say to... Please dispute amount refund......
Complaint comments  Read comments Complaint category Credit Cards

State Bank Of India [SBI] — lien for no good reason

 Tripti Singh123 on Apr 21, 2018
Earlier i was not able to do transaction from past two days, bank said my account is zero balance account and so i am not able to do much transaction then they just put lein on my account n i am unable to do any transaction money is freezed in my account.. N also rs. 500 has been holded by the bank. I dont deal in ant share debenture, neither i have any loan running on my account.. I am a student and i dont know what to do!...
Complaint comments  Read comments Complaint category Banks

State Bank Of India [SBI] — saving bank account

 senthilkumarj on Apr 20, 2018
Hi,
I am holding a saving bank account with sbi aruppukottai branch. All the communications and the transaction alerts i am getting in hindi, which i don't understand. I am surprised i am holding a account where tamil is main language and mother tongue, why it is in hindi which i don't understand. More over you are charging for the account maintenance every year and sending all the communications in the language which i don't understand....
Complaint comments  Read comments [2]Complaint category Banks

State Bank Of India [SBI] — refund not processed by bank

 Chohan_surya on Apr 20, 2018
To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 1410.6 rupees was successfully processed on 13 april 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have confirmed with myntra and they have successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to myntra's payment...
Complaint comments  Read comments [3]Complaint category Banks

State Bank Of India [SBI] — otp not receiving.. so unable to make any transaction in sbi

 mantu9595 on Apr 20, 2018
From 12.03.2018 i am not receiving otp in my registered mobile number. I have complained many times through sbi's toll free number. They just registered a complain and generate a ticket number and told me that the problem will be resolved within 3 working days. But problem not solved. So i again complain the same online and also generated a ticket number. But in vain. So i visited my branch chandikhole (Branch code-4398) and updated my kyc etc. I also complain about the otp. They also told me that the problem will be solved within 24 hours. But in vain. I am facing a lot of problem and unable to...
Complaint comments  Read comments [4]Complaint category Banks

Recently Discussed

(0 minutes ago)
PF office Vapi
name change request
(1 minutes ago)
Bata India
important!!sole of sandal coming out in 2 hours of usage only
(3 minutes ago)
Redbus
money not refunded after cancellation of tickets
(3 minutes ago)
Hdfc Bank
payment not received even after sms from bank
(4 minutes ago)
Tedigita Lakom Store
canon 5d mark3 scam in quikr

Featured Complaints