[Resolved]  Sastasundar — Medicines:part of an order not delivered but money taken on cod

Address:713304
Website:www.sastasundar.com

Order id: [protected] (12 items)
Order date: 27 june, 2017 10:00 pm
Order placed from : android phone
Payment mode : cod

As i used to be a regular customer of sastasundar since a few months, i used to have immense faith on them.
But they are not at all trustworthy.
On opening the packet delivered with the above id, i found three strips of tazloc40 were missing worth rs163.86.
I complained to them; they queried me several times just to inform me at last that they will neither send me the medicines for which they are already been paid, nor will they take any other step against this non-delivery.

This way the y first gain faith of the customer, then suddenly miss some items and take money against those undelivered items; deny at last to give the undelivered items showing some false verification process at their end.

I think this is the way they started to take the 15% discount value partially back from me; by receiving from me money as cod against partly undelivered items.

Can anyone give me justice?
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Jul 22, 2017
Complaint marked as Resolved 
though the telephonic conversation was negative from their side, stating they delivered but I am telling a lie about non-receipt of the same; at last one delivery boy from sasatasundar came, delivered those missing items and admitted himself that the packet containing three strips of tazloc 40 had not been previously delivered by them though they took COD against the same.
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    Asansol West Bengal
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