Sastasundar Complaints & Reviews

I made a Sastasundar order of multiple medicines and supplies of amount Rs. 1248.00 on 28th July, 2022. Attached below is a screenshot of the payment receipt. However, on returning to the app, no order was recorded there. I need refund of my money immediately...

On 11 October I have issued Order for routine requirement of my wife. Till today the company did not pay any heed regarding its delivery. No message received till date for delayed delivery although during booking of order it has been assured that medicines will be delivered in the next day i.e.[protected]. Emergency need of medicine, forgetting it the company tactfully misguided customer for immediate delivery. I require attention of higher...

This company are fraud..Don't trust..Medicine deliver without any packet, also ordered chocolate fully damaged when I received this product.....

My order no is [protected]. Already paid Rs. 378 through NetBanking. Yesterday a person was delivered a wrong packet, after opening the packet, shown the items are totally different. This is embarrassed me and this sent a bad message to the company of sasta sundor. I was really shocked. How can it possible. Who packed and given this type of careless duty. Please be noted and kindly informed. I shall not be accepted unsealed or open packet....

Today I ordered in sastasundar of Rs 1116..my registered number is [protected]..my order is not taking from sastasundar but the amount has deducted from phone pe account .and phone pe confirm me that the transaction has successfull and contact sastasundar for refund... please refund my amount....

At the time of placing order showing lesser price but when deliver the material charging high price.
ORDER NO. [protected]

Mucaine Mint Gel 200 ml at the time of placing order its price was Rs.136
but at the time of delivery its price was Rs. 150 they also mention price change.

when I call at store they trying to understand me many thing but end of the day they charging high price without my concern....

I ordered a medicine on 16.3.21. I ordered quantities which are more than I required. Actually 1 pack of medicine contains 4 units. I missed this information during placing order. I placed the return request on 19.03.21. But one month has passed. I called the customer care . They refused to take return. I am attaching the screen shot ....

Yesterday on 24/02/2021 at 11.15 a.m. I made a transaction of Rs.917/- through ICICI Bank netbanking. It was for purchasing medicines through Sastasundar app. Though the payment was successful it did not reach to Sastasundar. As I did not receive confirmation from Sastasundar, I asked them & they said that they have not received the payment. email from my bank shows that Rs.917/- has been paid to PAYTM MOBILE SOLUTIONS.
I request you...

Hi
I ordered medicine amounting rs 283. Due to network issue rs 283 got debited but the order was not confirmed.

Paytm has already confirmed about the transaction. They said it is merchant side issue.
Kindly do the needful and refund the money at the earliest. All the supporting attachments like transaction of screenshot is provided.
Regards......

Dear sir, i am amit kumar panja, residing amta, howrah, 711401. I was a employee of sasta sundar (Hb amta medical) as a role of r. M. Till 8 months above. But owner nazmul hossain discharged me without any reasonable fault of myself and without any notice provide. So i am now in family problem. I beg you please take a necessary action against it and i want a claim of rs. 2 lakhs from him for this crime. Please help me....

I ordered a knee support hinged from the app of sastasundar. The product so ordered did not have a non returnable tag/intimation at the time of ordering. Within 15 minutes of receiving the product, i noticed that the make of the product is different from what one of my relatives ordered and also size of the product is not suited for the intended purpose. On raising the complaint, i was being provided excuses for not accepting the return since...

I have ordered few items on 21 nov, 2018. After receiving the items on 22 nov, 2018, i have noticed that they have delivered an item which is not as per my order.

I have raised a complain (Complain id o453224), though the procedure is most disgusting. I had made call many times to the same staff, moreover i had to talk to many staff as well. They told me to share the images of wrong product on whatsapp. I had to share images...

Dear team,

This is to bring into you urgent notice that sasta sundar is harassing the customers like hell.

On 8th sep i ordered [protected] some medicines. As per agreed process they are suppose to deliver it by 12th sept. It was a prepaid order.

When i did not receive the same i tried calling up customer care many a times. Every time new member joins in and i explained the same thing on 13th...

I have placed an order of few medicines amounting to 1948 inr through the sasta sundar app on 31.03.18. The transaction was unsuccessful due to some technical glitch but the amount got debited from my card. On 2nd i received a mail from the site which assured me that i will be refunded with the amount within 5 working days. It's been 16 days, yesterday only i again dropped a mail as a reminder, and this afternoon i am awarded with a mail...

Order id: [protected] (12 items)
Order date: 27 june, 2017 10:00 pm
Order placed from : android phone
Payment mode : cod

As i used to be a regular customer of sastasundar since a few months, i used to have immense faith on them.
But they are not at all trustworthy.
On opening the packet delivered with the above id, i found three strips of tazloc40 were missing worth rs163.86.
I complained...