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Savethedeals.in — Cancelled subscription

I received an email from SaveTheDeals Customer Service on 27th February clearly stating that my subscription cancellation has been taken into account and that I will no longer be charged. However, I have been charged $35.95 in March and April and May. Please advise how is this going to be rectified and when is the reimbursement going to be processed. I request a response by 28 May or I will be forced to follow up with Australian Consumer affairs and AFP.
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