Sbi Fastag — wrongly deducted toll txn rs 260/- of 11 feb 20 not reverted back to my account till today

Address:	RAUNAHI TOLL PLAZA, Ayodhya, UTTAR PRADESH., 224182
Website:	[email protected] & [email protected]

Vrn : up32hm8515, toll plaza name : ronahi toll plaza, plaza city : raunahi uparhar, date of wrong txn: 11-feb-2020

Rs 260.00 deducted wrongly on 11th feb 20 for ‘adjustment at - ronahi toll plaza-08-feb-20 10.27.49.000000 am’.

Please note that this toll plaza also deducted rs 95/- wrongly two times on 11th feb 20 and these two times are reverted but rs 260/- is yet to be reverted.

I have informed 1033, [protected] many times since 12th feb 20 till today on 25th feb 20 many times but issue is not resolved.

I have also send emails on 12th feb 20, 16th feb 20, 18th feb 20, 21st feb 20 and 25th feb 20 to : helpdesk. [protected]@sbi.co.in and team. [protected]@sbi.co.in with rs 260/- deduction attachment but i have not received any confirmation or progress for refund till today. Please resolve this issue at your end and refund rs 260/- in my fastag account.

Thanks
Ranjana khare
Customer id = 997943.
[protected]