SBI Life Insurance — [protected] - Pension amount not yet received

prathapcg

Oct 27, 2021

Address: Jubail

Dear Sir,
The monthly pension amount of subject mentioned policy is not yet credited to bank account.
Kindly check and do the needful on urgent basis.

Thanks and regards

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Nov 08, 2021

Updated by prathapcg Nothing happened until now. September and October months payments not yet received at Bank. SBIL customer service is very very poor.

Nov 24, 2021

Updated by prathapcg No any response from SBI Life on the subject. Looks keep posting in this site no use. Please check and reply.

Nov 27, 2021

Updated by prathapcg Got email from SBI Life unclaimed department to submit repatriation letter. Simply wasting time because the same was already send to them through the agent (Mr. Pradip Kumar, SBIL Palakkad branch). There is no action from SBI Life and no one taking care of customer complaints.

Until now there is no any reply from them. Worst service.

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Comments

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Dear Sir,

We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number, and contact details on our official email address - [protected]@sbilife.co.in. Kindly mention the policy number in the subject.

Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 16, e.g. 16xxxxxx.

Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

prathapcg

Nov 22, 2021

No any response after these much days. Very poor support from SBI Life.