SBI Life Insurance — applied for loan against policy.

Applied for loan against policy. More than month gone but Still not get payment. I have tried all channel to talked but not getting response. Even Nidhi Jain Daryaganj Delhi branch, disconnecting phone or holding phone long time or not picking phone after receive once. She is totally failure to customer support.Even mentioned in mail reason but replying hat i your matter. Again I replied please read attention. Then not replied even I had mail again.
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Dear Ratnakar,

We request you to mail us your policy number and contact details along with best time to call you on our official email address - [protected]@sbilife.co.in. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Ratnakar,

We are waiting for you to mail us with above mentioned details soon so that we can address your concern. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Ratnakar,

We are still waiting for you to mail us with earlier requested details soon so that we can address your concern. Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Ratnakar,

We have not received requested details till date through email hence as per our company policy, we are closing the loop here. Please reply us here once mailed, in case you need our assistance or wish to re-initiate the conversation.

Thanks & Regards,
SBI Life Insurance - Customer Care
Sir, I have a policy named SBI..smart income protect completed 5 years and I want loan .can I get it?Total 5 installments have paid already . Sir give guidance
Thanks

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